Top 19 Guest services manager Jobs in Scottsbluff, Ne

Hotel General Manager @ Hampton Inn & Suites Scottsbluff
Renascent Hospitality —Scottsbluff, NE
- $50,000 - $75,000 a year
- Weekends as needed
- Bilingual
- Ability to walk for extended periods
- 3 years
- Paid holidays
- Health insurance
Quick Apply
On-Site Motel Manager
Heartland Properties —Gering, NE
- $24,000 - $36,000 a year
- Full-time
- Mid-level
- Hotel
- Computer skills
Quick Apply
General Manager
Applebee's —Scottsbluff, NE
- $57,000 - $75,000 a year
- Weekends as needed
- Sales
- ServSafe
- Mid-level
- Paid training
- Health savings account
Quick Apply
Department Manager
McDonald’s —Gering, NE
- 18 years or older
- Mid-level
- Quick service & fast food restaurant
- Disability insurance
- Health insurance
Retail Sales Associate
Loaf N Jug —Gering, NE
- $15 - $17 an hour
- Weekends as needed
- ServSafe
- Ability to walk for extended periods
- High school diploma or GED
- Tuition reimbursement
- Employee assistance program
Quick Apply
Assistant Store Manager - Spirit
Spirit Halloween —Scottsbluff, NE
- $17.25 - $17.50 an hour
- Seasonal
- 18 years or older
- Merchandising
- Mid-level
- Paid sick time
Restaurant General Manager
Taco Bell —Scottsbluff, NE
- $50,000 - $100,000 a year
- Weekends as needed
- 18 years or older
- ServSafe
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Store Manager - Spirit
Spirit Halloween —Scottsbluff, NE
- $20.50 - $20.75 an hour
- Seasonal
- Sales
- Merchandising
- Mid-level
- Paid sick time
Assistant General Manager
Taco Bell —Scottsbluff, NE
- $14 - $35 an hour
- Weekends as needed
- 18 years or older
- ServSafe
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Assistant Manager
Pizza Hut —Scottsbluff, NE
- Full-time
- 18 years or older
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Shift Manager
Taco Bell —Scottsbluff, NE
- $12 - $24 an hour
- 18 years or older
- Mid-level
- High school diploma or GED
Quick Apply
Assistant Manager
Sonic Drive In —Scottsbluff, NE
- Weekends as needed
- Computer literacy
- Basic math
- Employment & labor law
Quick Apply
General Manager
Sonic Drive In —Scottsbluff, NE
- Weekends as needed
- Computer literacy
- Mid-level
- High school diploma or GED
Quick Apply
Restaurant Assistant Manager - Full Time
Taco John\'s - Paxton Keiser Enterprises —Scottsbluff, NE
- $16 - $18 an hour
- Full-time
- Mid-level
- Team management
- Quick service & fast food restaurant
- 401(k)
- Tuition reimbursement
Quick Apply
Restaurant Shift Manager- Taco John's
Taco John\'s - Paxton Keiser Enterprises —Scottsbluff, NE
- From $16 an hour
- Urgently hiring
- Mid-level
- Team management
- Quick service & fast food restaurant
- 401(k)
- Tuition reimbursement
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

On-Site Motel Manager
Heartland Properties —Gering, NE
Supervise and coordinate all front desk activities, including multi-line phone systems and phone etiquette to provide seamless guest communication.
$24,000 - $36,000 a year
Quick Apply

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Guest Services Manager
Fairfield Inn & Suites Columbus Airport —Columbus, OH
The primary responsibilities of a Guest Service Manager include attracting and retaining top talent on the guest services team, resolving guest challenges,…
$44,000 - $46,000 a year
Quick Apply
Property Manager
Tenle LLC —Columbus, OH
Provide full property support, including phone support, typing, reports, filing and distribution of correspondence. Must have valid Driver License.
$75,000 - $85,000 a year
Quick Apply
7d

Show more jobs in cities nearby

I want to receive the latest job alert for guest services manager in scottsbluff, ne

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest services manager jobs near scottsbluff, ne

Hotel General Manager @ Hampton Inn & Suites Scottsbluff

Renascent Hospitality
Scottsbluff, NE

Quick Apply

Job Details

Full-time
$50,000 - $75,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount

Qualifications

Bilingual
Hospitality reservation systems
Customer communication
Sales revenue Forecasting
Operations management
Multilingual
Team leadership
Talent management
Managing hospitality teams
Team development
Attention to detail
Profit & Loss statement
Property management systems (PMS)
Financial forecasting analysis
Hotel operations budget management
Profit and loss analysis
Marketing
Hotel management

Full Job Description

Position Overview

The General Manager (GM) leads all operations of the Hampton Inn & Suites Scottsbluff, a select-service property serving business and leisure travelers in the western Nebraska Panhandle. The GM is accountable for guest satisfaction, team performance, revenue optimization, and the financial health of the property. This role reports to ownership/management company leadership and operates as the on-site decision-maker for all hotel functions.

Key Responsibilities

Operations & Guest Experience

Direct all daily hotel operations to ensure consistent brand standards and superior guest satisfaction scores (GSS/SALT).
Maintain Hilton brand compliance through regular quality checks, brand audits, and adherence to Hampton Inn standards and programs.
Respond promptly to guest concerns and implement service recovery strategies that protect reputation and loyalty.
Oversee front desk, housekeeping, maintenance, and food & beverage operations.
Ensure property cleanliness, maintenance, and curb appeal meet or exceed brand and ownership expectations.

Financial Management

Develop and manage annual operating budgets; deliver monthly variance analysis to ownership.
Drive revenue performance through strategic pricing, yield management, and channel optimization in partnership with revenue management tools (e.g., OnQ R&I, Hilton Revenue Management).
Monitor and control departmental expenses to achieve target NOI and GOP margins.
Review and approve payroll, invoices, and vendor contracts within established authorization levels.
Prepare and present monthly, quarterly, and annual financial reports to ownership.

Sales & Revenue Generation

Develop and execute a local sales strategy targeting corporate accounts, government/military travel, and group business in the Scottsbluff-Gering area.
Build and maintain relationships with key local accounts including regional businesses, healthcare, agriculture, and energy sector clients.
Collaborate with Hilton’s regional sales support and revenue management teams to maximize occupancy and ADR.
Monitor competitive set performance (STR reports) and adjust strategy accordingly.

People & Culture

Recruit, hire, onboard, and develop a high-performing team committed to genuine hospitality.
Foster a positive, inclusive workplace culture with low turnover and high engagement.
Conduct regular performance reviews, coaching sessions, and progressive discipline as needed.
Ensure compliance with all federal, state, and local employment laws.
Champion safety training and enforce OSHA and brand safety standards.

Compliance & Brand Standards

Maintain Hilton OnQ system proficiency and ensure accurate, current property data across all distribution channels.
Ensure compliance with all licensing, health department, liquor (if applicable), and fire/safety regulations in Nebraska.
Oversee procurement practices and maintain relationships with approved vendors and suppliers.
Safeguard assets through proper cash handling procedures, internal controls, and loss prevention practices.

Qualifications

Required

Minimum 3–5 years of hotel management experience, with at least 2 years as a General Manager or Assistant General Manager of a branded property.
Proven track record of achieving or exceeding GSS, revenue, and profitability targets.
Demonstrated ability to lead, develop, and retain a diverse team.
Proficiency with property management systems (PMS); experience with Hilton OnQ preferred.
Strong financial acumen including P&L management, budgeting, and forecasting.
Excellent communication, interpersonal, and problem-solving skills.
Must be available to respond to property needs outside of standard business hours.

Preferred

Prior experience with Hilton Hotels & Resorts brands (Hampton Inn, Home2, Homewood, etc.).
Experience in smaller or secondary markets with active local sales responsibilities.
Hilton General Manager Certification (HMGS or equivalent).
Bachelor’s degree in Hospitality Management, Business Administration, or related field.

Work Environment & Physical Requirements

This position is on-site at the Scottsbluff property. The GM is expected to maintain a visible, hands-on presence throughout the hotel. The role requires the ability to stand, walk, and move throughout the property for extended periods. Occasional lifting of up to 25 lbs may be required. Schedules may include evenings, weekends, and holidays based on business demand.

Compensation & Benefits

Competitive compensation commensurate with experience. Benefits package includes:

Health, dental, and vision insurance
Paid time off (PTO) and holiday pay
Hilton Team Member travel discount program (Go Hilton)
Performance-based bonus eligibility
Professional development and brand training opportunities

How to Apply

Qualified candidates are encouraged to submit a resume and cover letter detailing relevant experience and compensation expectations. Applications may be submitted to the ownership/management company via email or through Hilton’s careers portal.

This job description is not an exhaustive list of all responsibilities. The General Manager may be assigned additional duties as needed by ownership and management leadership.

Job Type: Full-time

Pay: $50,000.00 - $75,000.00 per year

Experience:

Hotel management: 3 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

guest services manager jobs in scottsbluff, ne

Hotel General Manager @ Hampton Inn & Suites Scottsbluff

On-Site Motel Manager

General Manager

Department Manager

Retail Sales Associate

Assistant Store Manager - Spirit

Restaurant General Manager

Store Manager - Spirit

Assistant General Manager

Assistant Manager

Shift Manager

Assistant Manager

General Manager

Restaurant Assistant Manager - Full Time

Restaurant Shift Manager- Taco John's

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for guest services manager in scottsbluff, ne

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected