Top 61 Customer experience meal order representative Jobs in Scottsdale, Az

Customer Experience Meal Order Representative
Banner Health —Mesa, AZ
- Full-time
- Bilingual
- Computer literacy
- Writing skills
4d
Commercial Electrical Foreman
JFK Electrical Contracting Enterprises, Inc —Gilbert, AZ
- $38 - $45 an hour
- Full-time
- Management
- Construction site
- Pass drug screening
- Fuel card
- Health insurance
Quick Apply
Retail Customer Service Associate
FedEx Office —Scottsdale, AZ
- Full-time
- Maintenance
- High school diploma or GED
- Project management
In-Home Caregiver
Sevita —Phoenix, AZ
- From $15.15 an hour
- Overtime
- 18 years or older
- Clean driving record
- Computer literacy
In-Home Caregiver
Sevita —Glendale, AZ
- From $15.15 an hour
- Overtime
- 18 years or older
- Clean driving record
- Computer literacy
In-Home Caregiver
Sevita —Tempe, AZ
- From $15.15 an hour
- Overtime
- 18 years or older
- Clean driving record
- Computer literacy
4d
Office Coordinator
Cardone Ventures —Scottsdale, AZ
- $65,000 a year
- Email
- Office
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
14d
Cashier - Ziggy's
Live Nation —Phoenix, AZ
- $15 - $20 an hour
- Part-time
- Fair chance
- Restaurant
- Communication skills
- Health savings account
- Paid holidays
Cleaning
TJ Maxx —Scottsdale, AZ
- $15.15 - $15.65 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
5d
Caregiver
NeuroRestorative —Scottsdale, AZ
- $20 - $23 an hour
- 8 hour shift
- 18 years or older
- High school diploma or GED
- Driver's License
- Dental insurance
- Paid time off
Store Cleaning Associate
Marshalls —Tempe, AZ
- $15.15 - $15.65 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
4d
2026-2027 Senior Nutritional Services Worker (P/T) 10:15 A.M.-2:00 PM.at Cocopah Middle School (53514)
Scottsdale USD 48 —Scottsdale, AZ
- $16.83 - $17.51 an hour
- Part-time
- Customer service
- Basic math
- High school diploma or GED
1d
Detention Deputy -Trainee and Lateral
Maricopa County Sheriff's Office —Phoenix, AZ
- $27.00 - $36.25 an hour
- Overtime
- Background check
- Customer service
- Military
- Paid training
Detention Deputy -Trainee and Lateral
Maricopa County —Phoenix, AZ
- $27.00 - $36.25 an hour
- Overtime
- Background check
- Customer service
- Military
- Paid training
Senior Nutritional Services Worker - Mohave MS (91964)
Scottsdale USD 48 —Scottsdale, AZ
- $16.83 - $17.51 an hour
- Customer service
- Basic math
- High school diploma or GED
11d
Retail Assistant Manager
FedEx Office —Scottsdale, AZ
- Full-time
- Mid-level
- High school diploma or GED
- Fair chance
Lead Retail Customer Service Associate
FedEx Office —Phoenix, AZ
- Full-time
- Inventory management
- Mid-level
- High school diploma or GED
3d
Food Service Worker
Banner Health —Mesa, AZ
- $16 - $24 an hour
- Full-time
- Acute care
- Hospital
- Neurology
2h
Team Member
FRH - Jimmy Johns —Tempe, AZ
- $15.00 - $19.29 an hour
- Overtime
- Basic math
- Ability to lift 50 pounds
- Quick service & fast food restaurant
- Health insurance
- Dental insurance
Quick Apply
Cashier/Customer Service Representative
Nad’s Chicken & Seafood —Tempe, AZ
- $15.15 - $20.00 an hour
- Part-time
- Quick service & fast food restaurant
- In-person
- Ability to stand for extended periods
- Employee discount
- Flexible schedule
Quick Apply

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customer experience meal order representative jobs near scottsdale, az

Customer Experience Meal Order Representative

Banner Health -
Mesa, AZ

Apply Now

Job Details

Full-time
4 days ago

Qualifications

Computer operation
Phone communication
Computer literacy
Writing skills
Math
Typing

Full Job Description

Primary City/State:

Mesa, Arizona

Department Name:

CEC-Patient Meal Ordering

Work Shift:

Evening

Job Category:

Marketing and Communications

Health care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care – and the people who choose to take on this challenge. If changing health care for the better sounds like something you want to be part of, we want to hear from you.

The Customer Experience Meal Order Representatives answer inbound room service calls from hospital patients and their families with a high level of personalized service in a customer centric environment. In this role, you will process all room service related calls and enter all daily patient meal selections and preferences for multiple facilities and patient units. You will provide a high level of customer service to callers. You will be accessing patient menu orders within software system while providing knowledge of appropriate menu items and makes suggestions to patients. You will make outbound calls to patients who missed meals or need additional services. The department is a fast-paced call center work environment with a focus on details and patient satisfaction.

Shift Details:

Hours: 10:30AM-7:PM working every weekend, with 2 consecutive days off in the middle of the week. This will be an in office position with all training to be completed on site Mon-Fri from 8am-430pm until completed (3 week average).

Location: Banner Health Corp Mesa (525 W Brown Rd)

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY
This position coordinates and processes all room service orders and order entry for multiple facilities in a centralized call center environment. Provides quality customer service and accurate information to internal and external customers by efficiently processing and responding to all incoming, outgoing, interdepartmental & inter-facility room service related calls. This position escalates calls to Culinary and Nutrition at each facility when appropriate. Position accurately and efficiently enters appropriate data into Culinary systems.

CORE FUNCTIONS
1. Processes all room service related calls. Enters or records all daily patient meal selections and preferences for multiple facilities and patient units.

2. Understands and appropriately utilizes culinary systems as it relates to modified diets, food and menu relating to patients. Requests Diet Tech or Dietitian assistance when needed. Able to read, understand and present to patients standard information for prescribed diet.

3. Accurately and efficiently processes a high volume of incoming, outgoing and interdepartmental calls and responds to caller requests in a professional, confidential and courteous manner. Follows written and computer based procedures to ensure that calls are processed according to facility guidelines.

4. Provides excellent customer service on the phone and resolves customer complaints effectively and efficiently. Demonstrates the appropriate knowledge of diets, allergies and types of food to better assist the caller.

5. Utilizes Cerner (View Only) to follow-up with diet/allergy order concerns to better assist the patient and nursing partners. Understands when to make the appropriate changes in the food suite when necessary.

6. In compliance with JHACCO, completes daily missed meal reports/ outbound calls to ensure our patients have the proper nutrition. Accurately prepares reports sent to the appropriate facility.

7. Demonstrates the appropriate knowledge in using Banner’s payment system to collect revenue from callers, while also making sure we are in compliance with Payment Card Industry Data Security Standard (PCI DSS).

8. This position interacts with patients and families, other food service staff, nursing staff, dietetic technicians and dietitians.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. Requires reading, writing and mathematical skills.

Skills and knowledge of nutrition services as typically gained through one to two years of related experience. Must possess excellent customer service, oral and written communication, listening skills and attention to detail to effectively interact pleasantly and calmly with incoming callers. Must possess basic computer skills, including familiarity with computer keyboards. Must be able to effectively prioritize and make sound decisions following established department policies, procedures and standards. Ability to multi-task in a fast paced environment with frequent interruptions. Must be able to learn and apply department procedures as well as process calls within defined standards. Must possess the ability to work cohesively in a team environment.

PREFERRED QUALIFICATIONS

Additional skills and knowledge in call center or food service environments preferred. Bilingual skills preferred in some assignments.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

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Refine Your Search

customer experience meal order representative jobs in scottsdale, az

Customer Experience Meal Order Representative

Commercial Electrical Foreman

Retail Customer Service Associate

In-Home Caregiver

In-Home Caregiver

In-Home Caregiver

Office Coordinator

Cashier - Ziggy's

Cleaning

Caregiver

Store Cleaning Associate

2026-2027 Senior Nutritional Services Worker (P/T) 10:15 A.M.-2:00 PM.at Cocopah Middle School (53514)

Detention Deputy -Trainee and Lateral

Detention Deputy -Trainee and Lateral

Senior Nutritional Services Worker - Mohave MS (91964)

Retail Assistant Manager

Lead Retail Customer Service Associate

Food Service Worker

Team Member

Cashier/Customer Service Representative

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