Top 6 Production specialist Jobs in Scranton, Pa

Customer Service Specialist - Manufacturing
StarrTrax —Duryea, PA
- $50,000 - $60,000 a year
- Full-time
- Background check
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
8d
Weekend Shift IC/QA Specialist
Saks Global —Pittston, PA
- $17.05 - $21.75 an hour
- Overtime
- Inventory management
- Office
- Administrative experience
- Disability insurance
- Health insurance
Night Shift IC/QA Specialist
Saks Global —Pittston, PA
- $17.05 - $21.32 an hour
- Overtime
- Inventory management
- Office
- Administrative experience
- Disability insurance
- Health insurance
UT and ET Level 3 ASNT Quality Professional
Alleima —Clarks Summit, PA
- Engineering
- Analysis skills
- Quality control
- Paid holidays
- Disability insurance

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Weekend Shift IC/QA Specialist
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Ability to work in both office and warehouse environments. Maintain polite and professional communication email and face to face interactions with co-workers…
$17.05 - $21.75 an hour

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Production Specialist Operator - 3rd shift
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Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
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Print Production Specialist
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Customer Service Specialist - Manufacturing

StarrTrax -
Duryea, PA

Quick Apply

Job Details

Full-time
$50,000 - $60,000 a year
8 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Flexible schedule

Qualifications

Customer communication
Pricing
Customer returns handling
Customer service
English
Microsoft Office
High school diploma or GED
SAP ERP

Full Job Description

TITLE: Customer Service Specialist
LOCATION: Duryea, PA
COMPANY: SCHOTT Advanced Optics
INDUSTRY: Glass melting and finishing
TYPE: Full-time, direct hire with full benefits
COMPENSATION STRUCTURE: Base salary plus 8%-10% annual bonus potential

Attractive Skills/Experiences for the Customer Service Specialist:

High School Diploma or General Education Degree (GED)
Experience (3+ years) in sales and/or customer service
Commercial training and additional training in foreign trade
Demonstrated knowledge/skills with MS Office and SAP
Demonstrated communication skills (written / oral) including the ability to read/speak English
Ability and willingness to work in fast-paced, matrix structured organization

SUMMARY / OBJECTIVE - This Customer Service Specialist is expected to:

Communication - Acts as the first point of contact for the supported customers in the operations organization. Maintains internal and external customer contacts (“one voice to the customer” approach).
Customer inquiries - Starts in the SAP ERP system and processes customer inquiries. Clarifies material availability, delivery dates, payment and delivery conditions with the relevant interface departments such as production planning, production, sales and quality. Determines the product costs for standard products with the existing tools and on the basis of the current production possibilities. Creates and submits offers / price proposals in coordination with the responsible sales manager.
Order clarification and entry - Checks the customer orders for correctness of form and content. Agrees with the export officer on export regulations in accordance with the export guideline. Plans customer orders based on those from sales and the sales offices or customers established priorities. Creates customer orders in SAP and confirms the orders to the customer in a timely manner. Proactively monitors orders and informs customers and sales if agreements cannot be met. Enters article master data and starts the master data workflow. Maintains price conditions in SAP.
Order processing and consignment warehouse processing - Monitors delivery dates, credit limits and incoming payments and initiates the necessary measures in the event of deviations. Creates invoices taking into account discounts, delivery and payment conditions, import regulations and customer requests and signs them. Creates certificates of origin at the customer's request in cooperation with the Chamber of Industry and Commerce. Creates taking into account the legal regulations the customs papers required for export and signs them. Performs in the context of export processing correspondence with banks and authorities and arranges for fee transfers. Creates taking into account the order Shipping instructions and forwards the delivery documents to shipping. Contributes to the disposition of the freight space requirements and arranges for the transport to be carried out. Monitors customer consignment warehouses and carries out the necessary bookings and inventories.
Customer complaints - Starts in the CRM system and processes customer complaints in cooperation with the responsible parties, conducts the timely processing of complaints, creates credit notes or arranges corresponding replacement deliveries in coordination with the Manager Completes the customer complaint in the CRM system.
Article & Customer master data and processes - Initiates the article creation process and tracks the status. Maintains all important master data (e.g. SAP ERP) and takes care of their accuracy. Actively and continuously supports the optimization of all important processes. Is responsible for the maintenance of the customer master data for he respective sales area.
Sales support - Supports sales in checking the creditworthiness of new potential customers. Assists in the development of procurement and quality agreements as well as in the implementation of customer surveys. Supports in the preparation of customer audits and visits. Participates in customer visits together with the sales department based on internal and external inquiries.
Key user - Has extensive knowledge of the business processes and tasks of the department. Supports the introduction of new IT systems, tests and and recognizes problems and finds solutions. Informs and trains colleagues on projects, provides assistance with technical implementation.

COMPANY: SCHOTT Advanced Optics (Duryea, PA) is a division of SCHOTT North America and is a valuable partner for developing products and customized solutions for applications in optics, astronomy, opto-electronics, augmented reality, life sciences, and research. SCHOTT Advanced Optics masters the value chain, from development to finishing and metrology, with its portfolio of over 120 glasses.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Application Question(s):

Will you now or in the future require sponsorship for employment visa status (i.e. H-1B visa status)?

Education:

High school or equivalent (Required)

Experience:

SAP ERP: 1 year (Required)
Customer service: 2 years (Required)
customer service in a manufacturing plant: 1 year (Preferred)

Language:

English (Preferred)

Ability to Commute:

Duryea, PA (Required)

Work Location: In person

Quick Apply

Refine Your Search

production specialist jobs in scranton, pa

Customer Service Specialist - Manufacturing

Weekend Shift IC/QA Specialist

Night Shift IC/QA Specialist

UT and ET Level 3 ASNT Quality Professional

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