Customer Care Concierge
Crowd Cow —Scranton, PA
- $18 - $22 an hour
- Full-time
- Office
- US work authorization
- Entry level
- Health insurance
- Dental insurance
13d
Concierge
Clarks Summit Senior Living —Clarks Summit, PA
- $11 - $14 an hour
- Full-time
- High school diploma or GED
- 1 year
- Entry level
- Paid training
- Paid holidays
Quick Apply
Sales Associate
Talbots —Moosic, PA
- Part-time
- Computer literacy
- Organizational skills
- Computer skills
- Store discount
- Referral program
Quick Apply
Patient Care Consultant
Jushi —Scranton, PA
- Part-time
- Spanish
- Computer literacy
- Sanitation
- Paid holidays
- Disability insurance
Quick Apply
Patient Care Coordinator
Jushi —Dickson City, PA
- Part-time
- Spanish
- Computer literacy
- Research
- Paid holidays
- Disability insurance
Quick Apply
Inventory Controller
Harrington Industrial Plastics —Pittston, PA
- Computer literacy
- Adults
- Mid-level
- Paid jury duty
- Health savings account
1d
Technical Project Manager
Harrington Industrial Plastics —United States
- Full-time
- Computer Science
- Adults
- Continuous improvement
- Paid jury duty
- Health savings account
Quick Apply

Other jobs to consider

Find your next job by exploring related positions.

Leasing & Administrative Associate
SDK —Kingston, PA
This includes answering calls, assisting walk-in visitors, responding to emails, and communicating concerns with relevant property team members to ensure timely…
$20 - $22 an hour
12d
Patient Care Representative
Scranton Counseling Center —Scranton, PA
Typical duties involve filing, typing, telephone receptionist, and related clerical responsibilities including involvement with our Electronic Medical Record.
$15 an hour
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Patient Care Scheduler
Wellbe Senior Medical —Columbus, OH
Annotate all telephone calls within the appropriate computer based systems. A normal ‘day in the life’ consists of conducting outbound calls to and from…
$20 - $22 an hour
12d
3rd Shift Desk Attendant
Collective House Realty —Columbus, OH
Be the First Point of Contact: Serve as the welcoming face and trusted resource for residents, addressing inquiries, service requests, and everyday concerns…
$20 - $22 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for customer care concierge in scranton pa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer care concierge jobs near scranton pa

Customer Care Concierge

Crowd Cow -
Scranton, PA

Apply Now

Job Details

Full-time
$18 - $22 an hour
13 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Zendesk

Full Job Description

Customer Care Concierge

Scranton, PA, Full-Time • In-Office

Starting Wage: $18.00–$22.00/hr DOE, with upside for Zendesk expertise and serious meat knowledge

Schedule: Monday–Friday, 7am–3:30pm

About Crowd Cow

How many times in your career do you get the chance to help scale a high-growth startup and transform the food system? As the massive $200 billion categories of meat and seafood move online, Crowd Cow is already at the forefront — building the leading brand through convenience, assortment, and farm-to-table transparency.

We partner with ethical farms and fisheries around the world to source high-quality, more sustainable food, and share the stories behind every product and producer we carry. Join us. Together, we're building a transformative, enduring company that makes a real positive impact on the food system.

About the Role

This isn't a typical call center seat. We're looking for a Customer Care Concierge — someone who brings warmth, expertise, and a genuine love of food to every interaction.

Based at our Scranton, PA fulfillment center, you'll be the primary point of contact for Crowd Cow's direct customers and our 3PL clients, delivering personalized, high-touch service that turns first-time buyers into lifelong fans. You'll also play an active role in growing our seasonal gifting business — helping guide customers and corporate buyers through curated selections for every occasion.

This role blends exceptional customer service, consultative sales, and a deep (or deepening!) love of great steak.

You Are A…

Concierge-Level Customer Champion

You deliver personalized, high-quality service across email, SMS, and social channels — not just resolving issues - You go the extra mile for both direct customers and 3PL partners, ensuring every touchpoint reflects the Crowd Cow standard.

AI-Savvy Operator

You'll harness our AI-enabled customer listening tools to spot trends, anticipate needs, and continuously elevate the customer experience.

Escalation Expert

When things get complicated, you step in to resolve complex issues, and turning difficult moments into opportunities to build loyalty.

Gifting & Sales Consultant

You'll help grow our seasonal gifting program by confidently guiding customers and corporate clients through gift card or product selections tailored to their needs and budgets. You're comfortable in a consultative sales capacity — you listen, you advise, and you close with confidence.

Process Thinker

You analyze data, identify friction points, and propose solutions that make the team sharper and the customer experience smoother. You're always looking for a better way.

Informal Team Resource

While you won't have direct reports, you'll naturally become a go-to for colleagues — sharing knowledge, modeling best practices, and contributing to a positive, collaborative team culture.

Cross-Functional Collaborator

You'll work across departments to deepen product knowledge and pitch in on inventory receiving, quality assurance, and administrative tasks as needed.

Meat Sommelier

As your knowledge of our products grows, you'll leverage expertise in steak cuts, aging processes, and cooking methods to help customers find exactly what they're looking for. Training is available — but a head start is always a bonus.

You'll Thrive If You…

Are passionate about customer service and understand what “great” looks like in eCommerce.

Have eCommerce customer care experience.

Care deeply about food quality and where your food comes from.

Communicate clearly and warmly, with a proactive, solutions-first attitude.

Are tech-savvy — Zendesk experience required; Looker is a plus.

Have some experience in a sales and feel comfortable guiding customers through a buying decision.

Have meticulous attention to detail and can thrive in a fast-paced, dynamic environment.

Bonus: You already know your ribeye from your wagyu and can talk cooking temps without Googling.

What You'll Get

Medical, Dental, and Vision benefits plus a generous PTO package

The opportunity to join a fast-growing, mission-driven company

A collaborative, passionate team that genuinely loves what they do

A tangible impact on how customers experience one of life's great joys: incredible food

How to Apply

Please include a short cover letter sharing why you're passionate about customer care — or, if nothing else, why you're passionate about great steak. We're serious.

Candidates must be eligible to legally work in the United States. Visa sponsorship is not available for this role.

Apply Now

Refine Your Search

customer care concierge jobs in scranton pa

Customer Care Concierge

Concierge

Sales Associate

Patient Care Consultant

Patient Care Coordinator

Inventory Controller

Technical Project Manager

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for customer care concierge in scranton pa

Explore jobs in more locations

About the Role

What You'll Get

How to Apply

Job Seeker Tools

Employer Tools

Browse

Stay Connected