Top 3 It support specialist i Jobs in Scranton Pa

IT Support Specialist I
Peoples Security Bank & Trust Company —Moosic, PA
- Full-time
- Computer Science
- Computer literacy
- Mid-level
Quick Apply
3d
Quantum Product Support Technician I (8:30am-5pm, 9:30am-6pm rotation)
Pride Mobility Products Corp. —Duryea, PA
- $22.59 an hour
- Hybrid work
- Microsoft Excel
- High school diploma or GED
- Continuous improvement
2d

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IT Support Specialist I
Peoples Security Bank & Trust Company —Moosic, PA
Experience providing technical support for financial institutions is preferred. Provides end user support and software, hardware, and network assistance as…
Quick Apply
3d

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IT Support Specialist I

Peoples Security Bank & Trust Company -
Moosic, PA

Quick Apply

Job Details

Full-time
3 days ago

Qualifications

Computer operation
Windows
Technology security practices
Desktop applications
Productivity software
Technical Proficiency

Full Job Description

Description:

General Responsibilities

Responsible for providing end user support and software, hardware, and network assistance; coordinating work within the department, as well as with other departments; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information. Experience providing technical support for financial institutions is preferred.

Eligible candidates must reside within a commutable distance of Moosic, PA.

Essential Duties:

Provides end user support and software, hardware, and network assistance as follows:
Troubleshoots first level of user problems and concerns regarding systems, network, and connectivity issues; researches and resolves issues
Documents, creates, and verifies tickets in the Help Desk management software; tracks and monitors problems to ensure timely resolution
Interfaces with infrastructure and systems staff
Accurately communicates resolution plans, progress, and issues in a timely manner
Manages user account administration for network and various portals
Manages laptop & PC deployments for organization
Actively contributes to ongoing process improvement
Performs special projects as assigned
Travels onsite as needed to provide direct support using company provided vehicle.

Ancillary Duties

Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential job functions of this position, the employee is regularly required to sit, stand, talk, hear, walk, use hands and fingers, handle or feel objects, and reach with hands and arms. At times required to stoop, kneel, bend, crouch and lift up to 50 pounds. This position requires regular use of a computer.

Requirements:

Education/Training: Associate’s degree in Computer Science or equivalent normally required; specialized bank education/training.

Skill(s): Must demonstrate strong communication skills; proficient interpersonal relations; proficient computer skills; strong knowledge of Windows OS, Microsoft Office 365 Suite and banking software applications; familiarity with bank IT security practices.

Experience: A minimum of two (2) years’ related experience normally required.

Quick Apply

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it support specialist i jobs in scranton pa

IT Support Specialist I

Quantum Product Support Technician I (8:30am-5pm, 9:30am-6pm rotation)

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