Top 246 technical support Jobs in seattle wa

Desktop Support Technician
Ovation Workplace Services —Seattle, WA
- $35,000 - $49,000 a year
- Weekends as needed
- Background check
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7d
Customer Support Agent Saas
Easy Truck Shop —Pacific, WA
- $45,000 - $65,000 a year
- Full-time
- Customer service
- Mid-level
- Office
Quick Apply
IT Support Specialist
Electric Mirror LLC —Everett, WA
- Full-time
- 5 years
- System design
- Mid-level
Quick Apply
14d
Customer Service/Office Admin
Confidential —Renton, WA
- $22 - $24 an hour
- Full-time
- Background check
- Google Workspace
- Customer service
- Health insurance
- 401(k)
Quick Apply
IT Service Desk TSR
Costco Wholesale —Seattle, WA
- $26.44 - $34.62 an hour
- Mid-level
- US work authorization
- Scripting
- AD&D insurance
- Employee stock purchase plan
5d
Service Desk Technician
Seitel Systems —Seattle, WA
- $29 - $32 an hour
- Full-time
- Hybrid work
- Customer service
- Office
- Windows
- Profit sharing
- Disability insurance
Quick Apply
Customer Support I, Customs Compliance
Magaya Corporation —Seattle, WA
- $19 - $22 an hour
- Full-time
- Remote
- Computer literacy
- Research
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
5d
Office Technology Specialist
Cooley LLP —Seattle, WA
- $37 - $45 an hour
- Overtime
- Hybrid work
- Mid-level
- Office
- Analysis skills
- Commuter assistance
- Health savings account
Onsite IT Support Analyst (Tuesday - Saturday)
Crisis Connections —Seattle, WA
- $73,000 - $90,000 a year
- Weekends as needed
- Mid-level
- Windows
- Ability to lift 50 pounds
Quick Apply
IT Support Technician
First Fed —Seattle, WA
- $24.94 - $42.40 an hour
- Full-time
- Office
- Windows
- High school diploma or GED
- Mileage reimbursement
- Health insurance
Quick Apply
Customer Support Specialist, E-mail
Kirio —Seattle, WA
- Part-time
- Mid-level
- Project management
- Communication skills
Service Desk Technician - Telecommunications
EvergreenHealth —Kirkland, WA
- $25.56 - $40.87 an hour
- Full-time
- HIPAA
- English
- Mid-level
- Free parking
- Commuter assistance
Quick Apply
Computer Support Technician 2-2
University of Washington —Seattle, WA
- $53,400 - $71,796 a year
- Full-time
- Google Workspace
- Research
- Mid-level
6d
User Support & Junior Systems Administrator
FirmaTRUST —Seattle, WA
- $70,000 - $100,000 a year
- Full-time
- Background check
- Google Workspace
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
IT Support Engineer
Anthropic —Seattle, WA
- $170,000 - $230,000 a year
- On call
- Hybrid work
- Google Workspace
- 5 years
- Office
- Parental leave
- Flexible schedule
Desktop Support Engineer (Dispatch /Part-Time) Seattle, Washington
Axiom Technologies —Seattle, WA
- Part-time
- Mid-level
- Office
- 3 years
Associate, Field Deployment Operations
RADAR —Seattle, WA
- $75,000 - $100,000 a year
- Weekends as needed
- Remote
- Mid-level
- Quality control
- Communication skills
- Paid parental leave
- Health insurance
Quick Apply
IT Support Specialist
BRINC —Seattle, WA
- $81,000 - $95,000 a year
- Full-time
- Google Workspace
- Laboratory experience
- Mid-level
- Free parking
- Health insurance
Help Desk Technician I
GAMA-1 Technologies —Seattle, WA
- $54,787.82 - $57,535.80 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
IT Support Specialist
AIT —Bothell, WA
- $31.25 - $38.46 an hour
- Overtime
- Mid-level
- Office
- Windows
- Health insurance
Quick Apply

I want to receive the latest job alert for technical support in seattle wa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support jobs near seattle wa

Office Administrator jobs in Renton, WA

IT Support Specialist jobs in Everett, WA

IT Support Specialist jobs in Seattle, WA

Customer Service Representative jobs in Pacific, WA

Junior Systems Administrator jobs in Seattle, WA

IT Support jobs in San Francisco, CA

Helpdesk Technician jobs in Seattle, WA

Operations Associate jobs in Seattle, WA

Desktop Support Technician jobs in Seattle, WA

IT Support jobs in Seattle, WA

Office Specialist jobs in Seattle, WA

Customer Support Coordinator jobs in Knoxville, Tn

Operations Coordinator jobs in Jacksonville, Fl

Volunteer Coordinator jobs in Seattle, Wa

Customer Support Coordinator jobs in Shelton, Ct

Health Care Coordinator jobs in Atlanta, Ga

Customer Support Coordinator jobs in Brentwood, Tn

Customer Support Coordinator jobs in Bentonville, Ar

Post Office Mail jobs in Austin, Tx

Passport Office jobs in Philadelphia, Pa

Desktop Support Technician

Ovation Workplace Services -
Seattle, WA

Quick Apply

Job Details

Full-time
$35,000 - $49,000 a year
7 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Desktop computer repair
Endpoint Security
Desktop support
Computer Science
Smartphone (troubleshooting support)
IT user and group management
GPO
Laptop (troubleshooting support)
Incident management software
iOS
Encryption
Internal employee customer service
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Computer management
Customer relationship management (CRM) systems (technically supported)
Customer support ticket management
Mobile device management
Productivity software
Desktop administration
Associate's degree
Active Directory
Ticketing system technical support
Information Technology

Full Job Description

POSITION DESCRIPTION

Desktop Support Technician

Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time

POSITION SUMMARY

The Desktop Support Technician delivers first- and second-level technical support across local and remote environments. Responsibilities include hardware and software troubleshooting, incident documentation in the IT ticketing system, and resolution of issues involving operating systems, enterprise applications, and peripheral equipment. This role requires proactive communication with end users and timely escalation to maintain SLAs and operational consistency across all shifts.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Primary duties are listed below. This list is illustrative, not exhaustive; additional duties may be assigned as business needs require.

Deliver first- and second-level technical support to end users for hardware, software, and application issues via phone, remote access tools, and on-site assistance.
Log, track, and maintain accurate documentation for all reported incidents and service requests within the designated IT ticketing system.
Install, configure, upgrade, and troubleshoot supported Windows operating systems (currently Windows 10 and Windows 11) and the Microsoft Office 365 suite.
Provide foundational support for macOS environments to assist users of Apple devices.
Install, configure, and support enterprise applications, including Cisco Jabber and other organization-approved software.
Install, configure, and troubleshoot printers, desktop computers, laptops, and other authorized peripheral devices.
Perform routine preventive maintenance on computers, laptops, and printers to ensure continued operational reliability.
Conduct remedial repairs on desktops, laptops, printers, and related peripheral equipment.
Utilize diagnostic tools to troubleshoot issues related to network connectivity and workstation hardware and software.
Coordinate with third-party vendors to remediate complex audio/visual (AV) issues as required.
Provide timely and professional status updates to end users and stakeholders regarding open incidents and resolutions.
Support mobile device management (MDM) for iOS and Android devices within the enterprise environment.
Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications in support of a broad range of IT needs.
Perform other duties as assigned by management in support of departmental and organizational objectives.

MINIMUM QUALIFICATIONS

Education

Associate's ,Bachelor's or Master's degree in Computer Science, Information Technology, or a related field; OR an equivalent combination of education, training, and directly related work experience sufficient to demonstrate the required knowledge, skills, and abilities.

Experience

Minimum of eighteen (18) months of hands-on experience in a desktop support, help desk, or IT support capacity.
Demonstrated experience supporting Windows-based environments, including Windows 10 and/or Windows 11.

Certifications (Preferred)

CompTIA A+ certification or equivalent vendor-neutral credential.
Microsoft Certified Professional (MCP), Microsoft 365 Fundamentals, or higher-level Microsoft certification.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Proficiency in Windows operating systems, Microsoft Active Directory, Group Policy Objects (GPOs), and Microsoft Office 365.
Experience with PC and laptop hardware installation, configuration, and troubleshooting.
Familiarity with enterprise antivirus and endpoint protection solutions.
Experience with helpdesk ticketing systems and IT service management practices.
Knowledge of mobile device management (MDM) platforms supporting iOS and Android devices.
Familiarity with enterprise encryption solutions and Windows device management via Active Directory.
Strong analytical, problem-solving, and technical troubleshooting abilities.
Ability to effectively manage multiple priorities, work independently, and consistently meet established SLAs.
Excellent verbal and written communication skills with the ability to convey technical information clearly to non-technical audiences.
Demonstrated commitment to delivering high-quality customer service to internal stakeholders.
Ability to adapt to a rapidly evolving technology environment and shifting organizational priorities.
Willingness to work outside standard business hours, including evenings and weekends, for scheduled project support or emergency response as required.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

The demands below are representative of those required to perform this role's essential functions. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the ADA and applicable state law.

Regularly required to sit, stand, walk, and use hands to operate a computer keyboard and standard office equipment.
Occasionally required to lift and/or move IT equipment weighing up to 50 pounds.
May require bending, kneeling, or crouching to install or service equipment.
Work is performed primarily in a standard office or data center environment with moderate noise levels.
May be required to travel to or work at multiple organizational sites or client locations.

EQUAL EMPLOYMENT OPPORTUNITY

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local law, including Title VII, the ADEA, the ADA, GINA, and USERRA.

Applicants requiring a reasonable accommodation to participate in the application or interview process should contact Human Resources in advance.

DISCLAIMER

This description outlines the general nature and scope of the role and is not an exhaustive list of all duties or requirements. Management may modify responsibilities as business needs evolve.

Job Type: Full-time

Pay: $35,000.00 - $49,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

Desktop support: 3 years (Required)
Active Directory: 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

technical support jobs in seattle wa

Desktop Support Technician

Customer Support Agent Saas

IT Support Specialist

Customer Service/Office Admin

IT Service Desk TSR

Service Desk Technician

Customer Support I, Customs Compliance

Office Technology Specialist

Onsite IT Support Analyst (Tuesday - Saturday)

IT Support Technician

Customer Support Specialist, E-mail

Service Desk Technician - Telecommunications

Computer Support Technician 2-2

User Support & Junior Systems Administrator

IT Support Engineer

Desktop Support Engineer (Dispatch /Part-Time) Seattle, Washington

Associate, Field Deployment Operations

IT Support Specialist

Help Desk Technician I

IT Support Specialist

I want to receive the latest job alert for technical support in seattle wa

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected