Top 36 Bilingual customer service Jobs in Sebastopol, Ca

Customer and Operations Specialist - Part-time
World Centric —Rohnert Park, CA
- $25 - $30 an hour
- Part-time
- Spanish
- Google Workspace
- Microsoft Outlook
Vietnamese-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
- $21.65 an hour
- Full-time
- Remote
- English
- Research
- Windows
- Wellness program
- Tuition reimbursement
Russian-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
- $21.65 an hour
- Full-time
- Remote
- English
- Research
- Windows
- Wellness program
- Tuition reimbursement
Cambodian-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
- $22.65 an hour
- Full-time
- Remote
- English
- Research
- Windows
- Wellness program
- Tuition reimbursement
MEDICAL RECEPTIONIST - Front Office Coordinator
Evolve Restorative Center —Santa Rosa, CA
- $22 - $26 an hour
- Full-time
- Background check
- Private practice
- Spanish
- Health insurance
- Dental insurance
Quick Apply
Pro Customer Service/Sales
Home Depot —Santa Rosa, CA
- $20 - $22 an hour
- Entry level
- Commercial
Client Services Assistant - Early Intervention
North Bay Regional Center —Santa Rosa, CA
- $48,444 - $53,412 a year
- Full-time
- Hybrid work
- Microsoft Word
- Writing skills
- Basic math
- Paid holidays
- Health insurance
6d
Front Office Coordinator, Primary Care, (Petaluma), Full-Time, Days
MarinHealth Medical Network —Petaluma, CA
- $22.50 - $31.50 an hour
- 8 hour shift
- Spanish
- Computer literacy
- Primary Care
Quick Apply
Front Office Coordinator, Cardiology, Multi-Stie, (Larkspur/Novato/Petaluma/Sonoma/Napa), Full-Time, Days
MarinHealth Medical Network —Petaluma, CA
- $22.50 - $31.50 an hour
- 8 hour shift
- Spanish
- Computer literacy
- English
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Miguel Alfaro - State Farm Agent —Windsor, CA
- $40,000 - $60,000 a year
- Full-time
- Spanish
- Office
- Communication skills
- 401(k)
- Paid time off
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Rebekah Shapiro Gonzalez - State Farm Agent —Petaluma, CA
- $50,000 - $75,000 a year
- Full-time
- Spanish
- Office
- Children
- Health insurance
- 401(k)
Quick Apply
9d
Billing Representative I
Sonic Internet + Phone —Santa Rosa, CA
- $20 an hour
- Full-time
- Spanish
- Word processing
- Basic math
- Profit sharing
- Paid training
Quick Apply
5d
Customer Engagement Specialist
BradyPLUS —Rohnert Park, CA
- $21.63 - $24.04 an hour
- Full-time
- Bilingual
- Background check
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
14d
Front Office Receptionist - Outpatient Hand & Physical Therapy (Per Diem)
Sonoma Valley Hospital —Sonoma, CA
- $30.49 - $39.64 an hour
- Per diem
- Spanish
- Writing skills
- BLS Certification
5d
Cashier/Customer Service
Smiths St. Helena Pharmacy —Saint Helena, CA
- $18 - $19 an hour
- Part-time
- Spanish
- Merchandising
- US work authorization
Quick Apply
12d
Member Engagement Specialist
Pacific Health Group —Sonoma, CA
- $46,000 - $52,000 a year
- Full-time
- Hybrid work
- Spanish
- Computer literacy
- HIPAA
- Health insurance
- Dental insurance
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Vietnamese-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
Answer incoming calls from customers. Webcam participation is expected during all instructor led TTEC and client required training, either throughout the…
$21.65 an hour

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Bilingual Customer Service Representative (Job #33224)
InnoSource —Columbus, OH
This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment…
$20 an hour
Quick Apply
Bilingual Leasing & Customer Service Representative
Alpha Management Group —Columbus, OH
Respond to calls, messages, and inquiries from prospective residents. For someone who performs well and wants to grow, the skills you develop can lead to…
$17 - $19 an hour
Quick Apply
5d

Show more jobs in cities nearby

I want to receive the latest job alert for bilingual customer service in sebastopol, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

bilingual customer service jobs near sebastopol, ca

Front Desk Receptionist jobs in Sonoma, CA

Medical Office Assistant jobs in Santa Rosa, CA

Customer Service Representative jobs in Petaluma, CA

Customer Service Representative jobs in Santa Rosa, CA

Front Desk Receptionist jobs in Garland, TX

Front Desk Receptionist jobs in Circleville, OH

School Front Desk jobs in Las Vegas, NV

Front Desk Receptionist jobs in Coconut Creek, FL

Front Desk Receptionist jobs in Linden, NJ

Entry Level Medical Receptionist jobs in New York, NY

Part Time Receptionist jobs in Smyrna, GA

Field Service Technician jobs in Florida

Affirm Customer jobs in Remote

Work From Home Customer Service jobs in Pittsburgh, PA

Engagement Specialist jobs in Tampa, FL

Engagement Specialist jobs in Los Angeles, CA

Community Engagement jobs in Indianapolis, IN

Clinical Specialist jobs in Charlotte, NC

Engagement Specialist jobs in Spanaway, WA

Engagement Specialist jobs in Dayton, OH

Customer and Operations Specialist - Part-time

World Centric
Rohnert Park, CA

Apply Now

Job Details

Part-time
$25 - $30 an hour

Qualifications

Google Workspace
Customer relationship building
Email customer support
Microsoft Outlook
Phone communication
Spreadsheets
Employee relationship building
English
Managing clients in a customer support role
Documentation tools
Customer engagement
Customer support
Materials handling
Data accuracy checks
Technical Proficiency
Office phone management
Quality data entry
Customer data entry

Full Job Description

Description:

World Centric is a values-driven organization, and we are looking for a bright personality for a part-time role supporting customer service and internal operations. If you're someone who has experience in highly detail oriented positions, loves interacting with people, is great at juggling priorities, and likes to be in a position of service, then this could be the position for you!

Title: Customer and Operations Specialist
Reports to: Customer Service Manager
Direct Reports: 0
Hours: 20 M-F 10am - 2pm - these hours may be flexible over time
Location: In Office - Rohnert Park, CA

Position Summary

The Customer and Operations Specialist role is key for providing support to the Customer Service Department Manager and other departments within the organization, helping to ensure smooth daily operations and exceptional service delivery. This position will also serve as the primary point of contact for office-related needs, including managing sample inventory, coordinating shipments from the office, and liaising with internal teams and external partners to maintain efficient workflow.

The ideal candidate will be energetic, highly organized, and detail-oriented, with a strong commitment to delivering an exceptional customer experience. They should demonstrate excellent verbal and written communication skills, particularly in phone and email interactions, and be comfortable handling a variety of customer inquiries and administrative responsibilities.

Beyond technical and professional skills, we are looking for someone who demonstrates an awareness of environmental and social responsibility and is motivated to contribute to a company that strives to make a meaningful, positive impact in the world.

Key Responsibilities

Customer Support & Service Excellence

Serve as a primary backup for customer inquiries received via phone, email, and online channels, delivering clear, professional, and timely responses.
Provide exceptional customer service for internal and external customers by accurately addressing questions, resolving issues, and ensuring a positive, proactive customer experience.
Build and maintain positive relationships with customers, Account Managers, and other internal departments to support seamless communication and service delivery.
Handle high-volume inquiries with patience, empathy, and strong follow-through, escalating complex situations to the Customer Service Department Manager as needed.

Data Entry & Order Processing

Enter and process customer orders, sample requests, and internal item requests with a high level of accuracy in the ERP system (NetSuite).
Maintain CRM and order-management records in NetSuite, manual orders, and updates from the Account Management team.
Process and fulfill website-generated orders.
Review order details for accuracy and completeness, identifying discrepancies and resolving issues promptly.

Cross-Functional Support & Collaboration

Work closely with the Customer Service Department Manager, and other departments to support daily operations and uphold service standards.
Support internal teams by coordinating information, providing or reviewing documentation, and assisting with routine administrative tasks.

Office & Sample Management

Serve as the main point of contact for office-related needs, including shipping supplies, samples, tradeshow materials, storage, and general office coordination.
Support maintenance of sample inventory at Somo for cross-functional groups like QC, Sourcing, Marketing and Sales.
Receive incoming packages, notify recipients, and coordinate distribution as needed.
Pack and ship office-based orders or samples; maintain supplies for shipping and office operations.
Keep the storage room, sample racks, and office supply areas organized and efficiently maintained.

Administrative Support & Internal Coordination

Facilitate the Friday Company Call, including coordinating logistics, preparing materials, and hosting the meeting when needed.
Provide coverage and support to the Customer Service Department Manager during peak workload periods, vacations, and absences.
Support onboarding new systems, processes, or tools as the company grows and evolves.

Operational Excellence & Continuous Improvement

Maintain a high level of accuracy in all data entry, documentation, and order processing activities.
Uphold organizational values related to environmental and social responsibility and contribute to a positive, mission-driven workplace culture.

Requirements:

Required Experience & Skills

2+ years of experience in a customer service, support, or client-facing role
Demonstrated strong customer-first mindset with the ability to resolve issues professionally, efficiently, and with a positive demeanor
Experience managing high-volume inquiries via phone and email
Proven success in building positive relationships with customers and internal teams
Excellent written and verbal communication skills in English required; Bilingual with mirroring skills in Spanish nice to have but not required
Ability to communicate clearly and professionally with diverse audiences
Strong presentation skills and the ability to explain complex information simply
Proficiency with Microsoft Office (Excel, Word, Outlook) and Google Workspace
Experience with ERP, CRM, or order management platforms
NetSuite experience strongly preferred
Strong data-entry accuracy and attention to detail
Highly organized with strong time-management skills
Ability to prioritize multiple tasks in a fast-paced environment

Logistics & Physical Requirements

This role works out of our cowork space where there is frequent walking to and from storage/shipping location in another building. Must be able to handle packages up to 20 lbs and walk up and down stairs, and occasionally 40-50 lb packages need to be handled.
Must be able to work between the hours of 10-2 M-F at the office location.
Use of personal car for infrequent trips to FedEx (mileage reimbursed)

Apply Now

Refine Your Search

bilingual customer service jobs in sebastopol, ca

Customer and Operations Specialist - Part-time

Vietnamese-English Bilingual Healthcare Customer Service Representative - Remote in California

Russian-English Bilingual Healthcare Customer Service Representative - Remote in California

Cambodian-English Bilingual Healthcare Customer Service Representative - Remote in California

MEDICAL RECEPTIONIST - Front Office Coordinator

Pro Customer Service/Sales

Client Services Assistant - Early Intervention

Front Office Coordinator, Primary Care, (Petaluma), Full-Time, Days

Front Office Coordinator, Cardiology, Multi-Stie, (Larkspur/Novato/Petaluma/Sonoma/Napa), Full-Time, Days

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Billing Representative I

Customer Engagement Specialist

Front Office Receptionist - Outpatient Hand & Physical Therapy (Per Diem)

Cashier/Customer Service

Member Engagement Specialist

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for bilingual customer service in sebastopol, ca

Explore jobs in more locations

Customer Support & Service Excellence

Logistics & Physical Requirements

Job Seeker Tools

Employer Tools

Browse

Stay Connected