Job Location:
Posting Details:
Job Summary:
Park Ranger Senior:
Under minimal supervision, performs a variety of work activities while providing customer service in the operation of a recreational, historic or natural resource park; interprets natural features of the area, or historic objects/artifacts for visitors; and ensures public safety by enforcing Park rules and regulations. This position will serve as a team leader for grounds-keeping activities, orchard care, vehicle and equipment maintenance, and heavy equipment operator.
Park Ranger:
Under general supervision, performs a variety of work activities while providing customer service in the operation of a recreational, historic or natural resource park; interprets natural features of the area, or historic objects/artifacts for visitors; and ensures public safety by enforcing Park rules and regulations. Assists with surface water testing and laboratory duties including QA/QC and inventory when needed.
Job Duties:
Essential Duties and Responsibilities include but are not limited to:
Outdoor Recreation & Programmatic:
- Host visitors.
- Conducts interpretive programs and may lead guided walks or hikes.
- Provides information in response to visitor questions, directions, guidance, and concerns.
Customer Service:
- Provides customer service by phone and in-person and respond to publics inquiries about park hours, accommodations, reservations.
Park Ranger Senior:
Also performs outreach in the community with potential volunteers and school group connections. Provides internal customer service to park volunteers.
Cash Handling:
- Perform cashier duties at Contact Station/Gift Shop.
- Collect and account for fees for park admission and store purchases.
Public & Staff Safety:
- Promote the safety of park visitors and enforce Park rules and protect Park resources.
- Utilize two-way radio communications system.
- Confers with local officials and law enforcement officers.
- Completes all necessary reports concerning incidents.
- May lead and assist in training subordinate staff.
General maintenance and Cleaning:
- May maintain, inspect, repair park buildings for any problems or hazards, completion of various carpentry, improvement and repair projects while following maintenance standards.
- General cleaning of facilities as necessary.
Reporting:
- Completes reports regarding activities, transaction and progress covering a specified time period or project completing.
Park Ranger Senior:
- Update social media Facebook page and create interpretive videos to promote the park, nature, and conservation.
Maintenance
- Serve as the primary leader in performing basic maintenance and inspection of park infrastructure, buildings and equipment for the park.
- Troubleshoot, repair and install restroom fixtures/toilets, build fences, perform trail maintenance, general plumbing, preventative maintenance, landscaping, minor electrical repairs/troubleshooting, oil changes/fluid maintenance of vehicles/equipment, and wastewater/water system maintenance.
- Duties as assigned as related to the position.
Knowledge, Skills & Abilities (KSAs):
Knowledge of:
- Principles and processes for providing customer and personal services.
- Park rules/ regulations, fees and revenue functions.
- Techniques for display and interpretation of objects/ artifacts and general resources to visitors.
- General office procedures.
Skills in:
- Public relations and information dissemination.
- Customer service.
- Active listening.
- Critical thinking.
- Driving and operating automotive equipment.
- Basic curatorial techniques.
- Multi-tasking; and de-escalation techniques.
- public speaking both in a lecture setting and impromptu; supervisory skills relevant to supervising employees and volunteers.
Ability to:
- Performing math calculations.
- First aid techniques.
- Oral and written communications with variable age groups and cultural backgrounds.
- Positive interpersonal relationship.
- Work unsupervised in a constantly changing and dynamic environment.
- Work and collaborate with coworkers to produce innovative concepts and resolve issues in a way that promotes a positive and healthy workplace culture.
Selective Preference(s):
Park Ranger Senior:
Two years experience equivalent to a Park Ranger, OR three years of work experience in customer service and maintenance in park related setting; OR a Bachelor's degree in Park Management, Forestry, Natural Resource Management, or a closely related field. Any combination of training and experience that meet knowledge, skills, abilities may be substituted. No less than two years cash handling and POS experience.
Park Ranger:
Two years of experience equivalent to a Park Ranger Specialist; OR three years of work experience in customer service, library or museum work; OR a Bachelor's degree in Park Management, Forestry, Natural Resource Management, or a closely related field. Any combination of training and experience that meet knowledge, skills, and abilities may be substituted.
Pre-Employment Requirements:
- Must possess and maintain a current Arizona Driver's license appropriate to assignment.
- Must possess or obtain a Level 1 Water Operator certification within 6 months and Level 2 certification within 2 years.
- Strong preference for Leave No Trace Instructor and Certified Interpretive Guide certification.
- Other beneficial certifications include EMT, Wilderness 1st Aid, CPR/AED.
this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The State of Arizona provides an excellent comprehensive benefits package including:
- Affordable medical, dental, life, and short-term disability insurance plans
- Top-ranked retirement and long-term disability plans
- 10 paid holidays per year
- Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
- Sick time accrued at 3.70 hours bi-weekly
- Deferred compensation plan
- Wellness plans
- Parental leave
Learn more about the Paid Parental Leave pilot program here.
For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
Eligible for Arizona State Retirement System pension. Enrollment eligibility will become effective after 27 weeks of employment for newly hired State of Arizona employees.
Contact Us:
[email protected]
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (480) 604 -7331. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
Having trouble applying for this position?
Email [email protected] or call (602) 542-4700 for assistance.
