About Skagit Clubhouse
Skagit Clubhouse is a welcoming community where adults living with serious mental illness can build relationships, develop skills, pursue employment and education, and regain confidence through meaningful work and connection. We follow the evidence-based Clubhouse Model (https://clubhouse-intl.org/what-we-do/what-clubhouses-do/) , a non-clinical approach to psychosocial rehabilitation grounded in belonging, choice, strengths, and opportunity.
At Clubhouse, members are not patients or clients receiving services from the sidelines. Members and staff work side by side as colleagues to operate every aspect of the Clubhouse. The work of the day; from preparing lunch and answering phones to producing a newsletter, completing outreach, and developing employment opportunities, creates the structure through which relationships, confidence, and recovery grow.
About the Role
The Clubhouse Generalist is a social practitioner and an active participant in the full life of the Clubhouse. This is not a clinical counseling or traditional case-management position. Generalists build meaningful, professional relationships with members while organizing the work-ordered day, maintaining assigned bottom-line responsibilities, and creating genuine opportunities for members to contribute.
There is no hierarchy of work in a Clubhouse. The right person will be just as willing to wash dishes, prepare lunch, clean a shared space, or enter data as they are to advocate with a benefits agency, develop an employment opportunity, lead a meeting, or support a community partnership. The role requires warmth, initiative, sound judgment, adaptability, professionalism, and reliable follow-through.
What You Will Do
· Work side by side with members throughout the work-ordered day, inviting participation without pressure and supporting member choice, strengths, leadership, and ownership.
· Build authentic, respectful, and professionally boundaried relationships that strengthen belonging, confidence, community connection, and recovery.
· Help organize and complete the daily work of the Clubhouse, including reception, data entry, records, outreach, newsletter production, social media, cleaning, meal preparation, shopping, inventory, budgeting, and kitchen maintenance.
· Carry changing bottom-line responsibilities and ensure essential work is completed while involving members as meaningfully as possible.
· Support members with self-advocacy and navigation of community systems, which may include DSHS, DVR, Social Security, housing, transportation, healthcare, education, and other resources—without taking over the member's voice or choices.
· Support members in identifying and pursuing employment, education, wellness, and personal goals, including Transitional Employment, Supported Employment, and Independent Employment opportunities.
· Develop relationships with employers and community partners and help create employment, referral, volunteer, education, and outreach opportunities.
· Complete required program documentation, attendance entry, outcome tracking, reports, and other administrative responsibilities accurately and on time.
· Participate in occasional evening, weekend, and holiday social activities and, when scheduled, provide coverage for Transitional Employment positions in the community.
· Drive organization vehicles or transport members for approved Clubhouse activities when assigned and authorized.
· Participate in training, supervision, team planning, accreditation preparation, and ongoing learning about the Clubhouse International Standards.
· Uphold confidentiality, safety practices, organizational policies, and a culture of hope, dignity, respect, inclusion, and recovery.
What We Are Looking For
Required Qualifications
· Bachelor's degree or higher.
· Valid Washington State driver's license and an acceptable driving record.
· Ability to pass required background and employment checks in accordance with applicable law and organizational policy.
· Ability to become registered as a Washington State Agency Affiliated Counselor, if not already registered.
· Basic proficiency with Microsoft Word and Excel and the ability to learn databases, shared records, and other workplace technology.
· Ability to work on site in Mount Vernon and meet the position's schedule, including occasional evenings, weekends, holidays, social activities, and Transitional Employment coverage.
· Ability to perform the essential functions of the position, with or without reasonable accommodation.
Preferred Experience
· Experience in a Clubhouse International program or demonstrated understanding of the Clubhouse Model.
· Experience working collaboratively with adults living with serious mental illness or other communities that have experienced social or economic barriers.
· Experience with psychosocial rehabilitation, employment services, community-based programs, advocacy, outreach, benefits navigation, or vocational support.
· Experience facilitating meaningful work, groups, meetings, meals, events, community activities, or practical day-to-day operations.
· Training or experience in trauma-informed, strengths-based, culturally responsive, and recovery-oriented practice.
· Bilingual English/Spanish skills.
Personal Strengths
· Believes in the abilities, dignity, and potential of people living with serious mental illness.
· Communicates warmly, clearly, and professionally with people from varied backgrounds.
· Can build meaningful relationships while maintaining appropriate boundaries and confidentiality.
· Takes initiative, notices what needs to be done, and follows through without losing sight of member involvement.
· Is organized and able to prioritize effectively when several needs arise at once.
· Responds to changing responsibilities, feedback, and unexpected situations with flexibility and sound judgment.
· Works well independently and as part of a team, asks for help when appropriate, and contributes to shared accountability.
· Is comfortable learning unfamiliar tasks and doing practical, hands-on work in every area of the Clubhouse.
· Brings curiosity, humility, humor, reliability, and a positive, strengths-based perspective.
What We Offer
· $26-$35 per hour, depending on experience.
· Part-time schedule of approximately 20-30 hours per week, with the possibility of full-time employment.
· A 90-day performance review with the potential for a pay increase.
· Professional development and training in the Clubhouse Model and related areas.
· Meaningful, hands-on work in a supportive, mission-driven community where members and staff learn from one another.
How to Apply
Please submit a resume and a brief cover letter explaining why you are interested in the Clubhouse Model and the Clubhouse Generalist role. We are especially interested in hearing how your experience has prepared you to work side by side with members, balance relationship-building with operational responsibility, and contribute to a non-clinical recovery community.
Applications will be reviewed as received. Selected candidates may be invited to participate in a phone pre-screen, an in-person panel interview with members and staff, and a paid, structured working interview.
Equal Opportunity: HERO House NW is committed to an inclusive workplace and considers qualified applicants without regard to legally protected status. Reasonable accommodations are available throughout the hiring process.
Psychiatric Rehabilitation, Mental Health Counseling, Recovery Support, Case Management, Evidence-Based Practices, Individual Therapy, Group Therapy, Crisis Intervention, Treatment Planning, Client Advocacy, Behavioral Assessment, Trauma-Informed Care, Supportive Counseling, Coping Strategies, Client Engagement, Community Resources, Goal Setting, Psychoeducation, Motivational Interviewing, Peer Support, Mental Health Recovery, Skills Training, Relapse Prevention, Holistic Approaches, Client-Centered Care, Multidisciplinary Collaboration, Professional Development, Supervision and Training, Outreach Services, Cultural Competence.
Pay: $26.00 - $35.00 per hour
Expected hours: 20 – 30 per week
Application Question(s):
- What makes you a good fit for this position?
- What draws you to a career in mental health?
- This position may move to full time in the future, is that something that would interest you?
Work Location: In person
