Top 34 Typescript Jobs in Seguin Tx

Service Center CSR - Freight Industry
Daylight Transport —New Braunfels, TX
- $22.50 an hour
- Call employer
- Microsoft Word
- Computer literacy
- Basic math
Quick Apply
5d
Tour Guide
Natural Bridge Caverns —San Antonio, TX
- Research
- Communication skills
- Outdoor work
- Paid holidays
- Health insurance
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Retail Sales Representative – Home WarranRetail Sales Representative – Home Warranty (Sam’s Club)ty (Sam’s Club)
2020 Companies, Inc. —San Marcos, TX
- $17 an hour
- 8 hour shift
- Background check
- Pass drug screening
- High school diploma or GED
- Paid training
- Paid holidays
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Retail Sales Representative – Home Warranty (Sam’s Club)
2020 Companies, Inc. —San Antonio, TX
- $17 an hour
- 8 hour shift
- Background check
- Pass drug screening
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
Power Quality Engineer/Analyst, Medical Imaging Systems
JMI Recruiting Services —United States
- $80,000 - $100,000 a year
- Full-time
- Remote
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
14d
Release Engineer II : Engineering Operations & Delivery Coordination
Jack Henry & Associates —United States
- $56,800 - $90,000 a year
- Full-time
- Remote
- Mid-level
- Travel
- 2 years
3d

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Service Center CSR - Freight Industry

Daylight Transport -
New Braunfels, TX

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Job Details

$22.50 an hour
5 days ago

Qualifications

Microsoft Word
Computer operation
Basic math
High school diploma or GED
Typing
10 key typing

Full Job Description

Job Title: Service Center CSR

Department: Operations

Reports To: Operations Supervisor

Location: New Braunfels, Tx

Work Schedule: Monday - Friday with a start time of 11am and plan to work 8-9 hours each day.

SUMMARY: The primary focus of the position is to provide a first-class customer service experience with timely follow-up and prompt resolution to customer inquiries and concerns. Seeking a Customer Support All-Star that can thrive in a challenging environment where the goal is to always “go the extra mile” to ensure customer satisfaction.

ESSENTIALDUTIES AND RESPONSIBILITIES-

Manage customer inquiries by phone or email professionally

Provide Rate Quotes for potential shipments

Process Pick Up requests, forms, and applications and dispatches

Interact with other departments to resolve customer related matters

Provide customers with product and service information

Record details of inquiries, comments, complaints, and actions taken

Identify and escalate priority issues

Open and maintain customer accounts by recording account information

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

Maintain financial accounts by processing customer adjustments

Recommend potential products or services to management by collecting customer information and analyzing customer needs

Prepare product or service reports by collecting and analyzing customer information

Contribute to team effort by accomplishing related results as needed

Manage incoming calls

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships of trust through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Handle complaints, provide appropriate solutions and alternatives within the time limits

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Go the extra mile tonnage customers

Resolve customer complaints via phone and/or email

Use service center telephones to reach out to customers and verify account information

Greet customers warmly and ascertain problem or reason for calling

Advise on company information

Place or cancel orders

Answer questions about Daylight services with accuracy and courtesy

Act as the company gatekeeper

Inform customer of deals and promotions

Utilize computer technology to handle high call volumes

Work with customer service manager to ensure proper customer service is being delivered

Close out or open call records

Read from scripts

Handle changes in policies or renewals

SUPERVISORY RESPONSIBILITIES-None

QUALIFICATIONS-To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE – High school diploma, general education degree or equivalent

LANGUAGE SKILLS- Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY- Apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Must possess analytical skills and ability to think quickly.

OTHERSKILLS/QUALIFICATIONS- Computer literate, PC and mainframe; working knowledge of MSWord and Excel. Must be able to type. Ten-key required. Effective time management skills. Achievement oriented/goal directed.

PHYSICAL DEMANDS- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job operated in an office setting sharing a large room with co-workers. Fast paced environment with a high volume of inbound calls and emails Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Daylight Transport is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).

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typescript jobs in seguin tx

Service Center CSR - Freight Industry

Tour Guide

Retail Sales Representative – Home WarranRetail Sales Representative – Home Warranty (Sam’s Club)ty (Sam’s Club)

Retail Sales Representative – Home Warranty (Sam’s Club)

Power Quality Engineer/Analyst, Medical Imaging Systems

Release Engineer II : Engineering Operations & Delivery Coordination

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