Customer Service Manager
PASONA N A, INC. —Selma, TX
- $80,000 - $110,000 a year
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- Supervising experience
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Project Manager - Vegetation Management
Pannell Co. —San Antonio, TX
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- 3 years
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13d
Regional Sales Manager (5-7 years sales experience minimum)
Helukabel USA Inc. —San Antonio, TX
- $75,000 - $85,000 a year
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- Microsoft Word
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7d
Engineer
CPS Energy —San Antonio, TX
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Senior Construction Project Manager
Capco Steel Inc dba Capco General Contracting —San Antonio, TX
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CPS Energy —San Antonio, TX
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6d
Commercial Maintenance Engineer
HealthCare Facilities Development Corp —San Antonio, TX
- $24 - $26 an hour
- Full-time
- Mid-level
- 3 years
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- Health savings account
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13d
Project Jobsite Foreman/Lead Electrician (Journeyman License)
CSE Electric —San Antonio, TX
- From $36.50 an hour
- Full-time
- Microsoft Outlook
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- Salesforce
- Health insurance
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Quality Manager, Stem Cell Transplant and Cellular Therapy
UT Health Science Center at San Antonio —San Antonio, TX
- 8 hour shift
- Customer service
- Master's degree
- Analysis skills
- AD&D insurance
- Paid holidays
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9d
Event Operations Coordinator
VEGAs Event Group —San Antonio, TX
- $20 - $24 an hour
- Full-time
- Google Workspace
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- Mid-level
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Building Automation Service Technician
Divcon Controls —San Antonio, TX
- Full-time
- Ability to walk for extended periods
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7d
Senior Security, CCTV & Alarm Installer
TDA Networks LLC —San Antonio, TX
- $18 - $42 an hour
- Overtime
- Background check
- Hospitality
- Management
- Fuel card
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Window and Door - Fabricator Service Technician
Chelsea Building Products —Texas
- Full-time
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Resource Environmental Solutions LLC —San Antonio, TX
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Brewing Process Sr. Manager
Constellation Brands —San Antonio, TX
- $124,500 - $199,000 a year
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- 11+ years
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Divcon Controls —Texas
- Full-time
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WENGER CORPORATION —San Antonio, TX
- $80,000 - $100,000 a year
- Full-time
- Bachelor of Science
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Wastewater Treatment Sr. Manager
Constellation Brands —San Antonio, TX
- $121,600 - $194,200 a year
- Full-time
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- 11+ years
- English
- Health insurance
- Dental insurance

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project manager texas jobs near selma, tx

Customer Service Manager

PASONA N A, INC. -
Selma, TX

Apply Now

Job Details

Full-time
$80,000 - $110,000 a year
2 days ago

Qualifications

Customer returns handling
Team supervision
Managing teams in a customer support role
SAP
Supply chain inventory management
High school diploma or GED
Managing clients in a customer support role
Supervising experience
Leading team collaboration initiatives
Managing projects
Logistics order management
Project leadership

Full Job Description

Customer Service Manager – Order Management & SAP

Location: Selma, TX (San Antonio area), or Farmington Hills, MI (Detroit area)

Work Arrangement: Hybrid – Up to One Remote Day per Week

Salary: Up to $110,000, Based on Experience

Additional Compensation: Annual Bonus

Travel: Approximately Once Every One to Two Months

Employment Type: Full-Time, Exempt

Position Overview

A global manufacturing company is seeking a Customer Service Manager to lead its customer support and order fulfillment operations. This position supports advanced sealing products primarily serving the semiconductor industry.

The Customer Service Manager will oversee a team of approximately five to nine employees and manage the complete order-to-cash process, including order entry, inventory coordination, shipping, invoicing, returns, and customer support.

This role will also lead the team’s transition from manual processes and QuickBooks to SAP. The ideal candidate has strong SAP experience, understands customer service operations from order through delivery and billing, and can drive process improvement while maintaining excellent customer relationships.

Key Responsibilities

Lead, train, and develop the customer service and order fulfillment team.
Oversee order entry, order status, inventory availability, shipping, invoicing, returns, and customer issue resolution.
Manage the complete order-to-cash process and ensure accurate, on-time order fulfillment.
Lead the transition of customer records, open orders, billing history, and invoicing workflows from QuickBooks to SAP.
Coordinate with Sales, Purchasing, Production Planning, Quality, Engineering, warehouses, overseas plants, vendors, and logistics providers.
Resolve billing discrepancies and oversee credit memos, debit memos, returns, and RMA reconciliation.
Develop and standardize procedures for order processing, returns, and escalated customer concerns.
Monitor order backlogs, shipment performance, order accuracy, response times, and customer satisfaction.
Identify operational issues and implement practical process improvements.

Required Qualifications

High school diploma or GED; additional education is welcome.
Five or more years of related experience in customer service, order management, commercial operations, supply chain, logistics, or a similar function.
At least two years of customer service experience.
Hands-on SAP experience.
Strong understanding of order management, inventory, fulfillment, logistics, and invoicing.
Experience leading employees, projects, or operational processes.
Strong communication, analytical, problem-solving, and organizational skills.
Ability to manage multiple priorities and work effectively across global time zones.
Authorization to work in the United States without current or future visa sponsorship.
Ability to travel between the Texas and Michigan locations approximately once every one to two months.

Preferred Qualifications

Previous experience as a Customer Service Manager, Supervisor, Team Lead, Order Management Manager, or Commercial Operations Manager.
QuickBooks experience.
Experience with SAP implementation or system migration.
Experience in semiconductor, automotive, manufacturing, industrial products, electronics, distribution, or trading-company environments.
Experience coordinating with international factories, suppliers, warehouses, and logistics providers.
Familiarity with consignment accounts, work-in-process platforms, or RMA processes.
Japanese-language proficiency is a strong plus.

What We’re Looking For

We are looking for a customer-focused leader who takes ownership, understands commercial operations, and can confidently resolve problems while maintaining professional relationships. The successful candidate will be comfortable improving manual processes, establishing standardized workflows, and leading a team through operational change.

Apply Now

Refine Your Search

project manager texas jobs in selma, tx

Customer Service Manager

Senior Project Manager - Agile

Dir Power Plant

Project Manager - Vegetation Management

Regional Sales Manager (5-7 years sales experience minimum)

Engineer

Senior Construction Project Manager

Engineer Sr

Commercial Maintenance Engineer

Project Jobsite Foreman/Lead Electrician (Journeyman License)

Quality Manager, Stem Cell Transplant and Cellular Therapy

Event Operations Coordinator

Building Automation Service Technician

Senior Security, CCTV & Alarm Installer

Window and Door - Fabricator Service Technician

Water Resources Engineer III - Ecological Restoration

Brewing Process Sr. Manager

Lead PLC Control Technician

Design Engineer

Wastewater Treatment Sr. Manager

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