Manager of Volunteer Programs - Habitat for Humanity of East Jefferson County
Job Title: Manager of Volunteer Programs
Location: Port Townsend
Status: Full-time, hourly, non-exempt. Tues-Sat, 40 hours/week
Compensation Range: $24.35-$31.31
Benefits: 100% employer-paid premium Medical, Dental, and Vision insurance, HSA employer contribution, life insurance, generous PTO, 401k.
About Habitat for Humanity of East Jefferson County
Habitat for Humanity of East Jefferson County brings people together to build homes, communities and hope. Home is the key to stability, wellness, and a sense of belonging. Habitat homeowners, working alongside volunteers, help build their own homes. They move into their new homes having invested sweat equity and paying an affordable mortgage. With your support, we build a more prosperous and vibrant community. Affordable housing is the key to a thriving Jefferson County!
Position Summary
The Manager of Volunteer Programs reports to the Director of Development, is a member of the Resource Development Team and actively collaborates with all departments but particularly with Construction, Store, and Homeowner Services. This is a full-time position, averaging 40 hours per week. The work week is typically Tuesday to Saturday to accommodate our volunteer groups. Work outside normal business hours is expected. Some local travel is required.
The primary responsibilities of the Manager of Volunteer Programs are to identify, coordinate, recruit and steward volunteers to maximize Habitat for Humanity of East Jefferson County’s capacity to carry out the mission. The position also develops a growth strategy and manages volunteer services at the affiliate. In addition, the Manager of Volunteer Programs will lead an ongoing, dynamic youth program by engaging individuals and student groups in the mission of Habitat.
Primary Responsibilities
Recruitment, on-boarding, scheduling, and managing (50%)
- Create and implement an annual plan to recruit volunteers for needs across the organization
- Meet regularly with other staff to identify, create or modify volunteer opportunities resulting in an organizational chart of key volunteer roles
- After consulting with other staff, write volunteer position descriptions, orient, interview, train and place volunteers
- Coordinate specialized engagement opportunities, including modified sweat equity tasks, court-ordered service, and more
- Ensure sweat equity participants are meeting their expected participation requirements
- Maintain volunteer records (position descriptions, waivers, information on hours served, sweat equity performed, etc) including updating the volunteer database and preparing data for reports to Habitat for Humanity International
- Ensure timely communication and scheduling of volunteers for Construction, Store, office, events, consultant projects, and other positions
- Schedule and coordinate public group builds, Care-A-Vanner builds, and builds in partnership with businesses and other organizations
- Oversee non-construction logistics for builds, such as food, safety supplies, sign-in tablet, chairs, tents, etc.
- Ensure that there is a consistent presence on the construction site to greet and register volunteers for their shifts, manage lunchtime logistics for group builds, and cultivate relationships with key volunteers. Assist the construction staff with volunteer management on site as needed/requested
- Recruit and supervise volunteers for events in roles such as set-up, refreshments, and clean up.
Program evaluation, volunteer retention and appreciation (30%)
- Develop and implement a formal volunteer appreciation program across the affiliate
- Create and/or maintain written documentation of volunteer processes and policies
- Monitor, evaluate, report, and advise the affiliate on the strategy and vision of volunteer services
- Gather feedback from volunteers, including through surveys and regular check-ins, and work with staff and volunteers to handle any concerns or issues regarding their volunteer experience
- Implement corrective action plans and release volunteers when necessary
Youth Engagement (10%)
- Create and implement a plan to integrate youth into Habitat EJC’s programs
- Coordinate volunteer opportunities for various youth groups and programs
- Provide ongoing support to schools and teachers participating in service-learning or curriculum-based Habitat programs
- Develop strategies to ensure sustainability and success of the Youth engagement program
General (10%)
Provide prompt follow-up to volunteers in order to foster positive, ongoing relationships
- Prepare and manage the volunteer engagement budget
- Coordinate organizational meetings and volunteer-centered communications processes
- Ensure compliance with all HFHI policies related to volunteers
- Create approaches to encourage volunteers to support the organization financially
- Participate in and actively collaborate in fundraising, stewardship and prospecting of donors with the Resource Development Team
- Manage opportunities to have a booth at community events, including scheduling, ensuring trained staff or volunteers are present, logistics, and evaluation
- Serve as Safety Officer; chair the Safety Committee
Qualifications and Skills
- Minimum 5 years of experience managing volunteers or equivalent experience in human resources combined with personal volunteerism
- Exceptional interpersonal and communication skills with the ability to connect with and include people from all walks of life; able to train, coach, and create welcoming spaces
- Technologically proficient: comfortable with Microsoft Office, email, databases, and social media
- Able to work independently while contributing meaningfully to a team
- Excellent judgment with a high degree of discretion and integrity
- The ability to visit all Habitat job sites
- Flexible schedule with occasional evenings/weekends required
Habitat for Humanity of East Jefferson County Values
● Grace
● Humility
● Courage
● Celebration
Schedule and Benefits
This position is located in the Habitat administrative office at 2001 W. Sims Way. It is expected that the Manager of Volunteer Programs will work in the office, Tuesday through Saturday with frequent visits to the construction sites, unless other arrangements are made with the Director of Development. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
This position is at-will, full-time, non-exempt, 40 hours/week. All full-time employees receive medical, dental, and vision insurance 100% of employee premiums covered by the employer. Medical coverage is an HDHP plan with HSA employer contribution of $1,500/per year. Habitat for Humanity offers life insurance, 401k with a progressive match up to 4%, 3 weeks PTO plus 10 sick days, 2 personal days, and 10 paid holidays.
Disclaimer: This job description is not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All Habitat EJC employees may be required to perform duties outside of their normal responsibilities from time to time, as needed, to meet the ongoing needs of the organization.
Habitat for Humanity of East Jefferson County is an equal opportunity workplace and does not discriminate on the bases of race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, neurodiversity, veteran status, marital status, or based on an individual’s status in any group or class protected by applicable federal, state, or local law.
Job Type: Full-time
Pay: $24.35 - $31.31 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Application Question(s):
- Have you sent your cover letter and resume with Manager of Volunteer Programs in the subject line to [email protected]?
Work Location: In person
