At Pacific Seafood, we do more than just provide the world with the healthiest proteins on the planet. We are a family-owned, excellence-driven organization committed to being the brand of choice in the marketplace and the employer of choice in the community. We believe in servant leadership, investing in our team members’ personal and professional growth, and rewarding performance. We live by the core values of our Diamond Philosophy: Teamwork, Productivity, Quality, and Excellence—which means consistently doing your best and always striving to do better.
Summary:
The Human Resources Generalist serves as the site HR lead, managing day-to-day HR needs across multiple locations. Partnering closely with site leadership, this role provides hands-on support for employee relations, staffing and onboarding, performance management, and compliance while ensuring consistent application of company policies and practices. The HR Generalist also coordinates and/or delivers key HR operations—including HRIS maintenance, payroll and timekeeping support, leave and benefits administration, and training—to promote an engaged, productive workforce and support overall operational success.
Primary Responsibilities
HR Operations Leadership and Coordination:
- Lead day-to-day site HR operations; set priorities, manage deadlines, and drive consistent execution. Coach and review HR Coordinator & HR Administrator work; improve processes and support HR initiatives.
Employee Relations and Development:
- Primary HR partner to the operating group; ensure consistent policy application.
- Manage ER cases (intake, coaching, documentation, corrective action) and support performance cycles and investigations.
- Coordinate onboarding and required training; support engagement and recognition activities.
- Train and direct the HR Coordinator & HR Administrator; review work for quality and timeliness.
Payroll:
- Own biweekly payroll and timekeeping governance in UKG.
- Run timecard exception reviews; partner with Payroll on escalations and audits.
- Maintain accurate pay practices and compliant payroll records.
- Oversee weekly temp payroll and manage the staffing agency relationship.
- Direct HR Coordinator follow-up and clean-up to ensure payroll readiness.
Leave and Benefits administration
- Own leave and benefits administration; ensure compliant documentation.
- Manage leave cases end-to-end; coordinate return-to-work communications.
- Support benefits access, deductions during leave, and open enrollment issue resolution.
- Train leaders and direct the HR Coordinator on leave/benefits tracking and communications.
HRIS Maintenance and updates:
- Own HRIS/UKG data integrity and transaction standards.
- Oversee/approve key changes (job, pay, status, terminations) and ensure timely processing.
- Maintain SOPs, train leaders, and escalate system issues to resolution.
- Direct HR Coordinator transaction entry, document control, and routine audits.
Other Duties You are Responsible to Help Support
Customer Service/Admin duties:
- Provide customer service as needed at the South Bend facility & farm locations, including (but not limited to) order taking, vendor interactions, and speaking with candidates.
Required
- High school diploma or GED.
- Minimum of three years’ experience in a similar role.
- Comprehensive working knowledge of Microsoft suite.
Preferred
- Degree from an accredited college or university in related field.
- HR certification HRCI-PHR or SHRM-CP.
- Bilingual in Spanish; fluency in speaking, reading, and writing.
Physical Requirements
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. While performing the duties of this job, the team member:
- Sedentary work, walking and standing are required only occasionally.
- Reaching. Extending hand(s) and arm(s) in any direction.
- Typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
- Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
- Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
- Close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
- Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
- Occasionally lift and/or move up to 25 pounds.
- Occasional travel may be required for this role
Working Conditions
The working environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. While performing the duties of this job, the team member is exposed to:
- Office, as well as warehouse environment.
- Moderate noise level in the work environment.
- Plant exposure to wet, cold, and/or humid temperatures.
- Standard office equipment and heavy machinery
Total compensation:
At Pacific Seafood your base wage is only a portion of your overall compensation package. We invest in our Team Members through a comprehensive and attractive total rewards package, including but not limited to:
- Health insurance benefits options, including medical, prescription, vision, dental, basic group life and short term disability.
- Flexible spending accounts for health flex and dependent care expenses
- 401(k) Retirement Plan options with generous annual company profit sharing match
- Paid time off for all regular FT team members, to include sick days, holiday pay, vacation, and personal time
- Employee Assistance Program- Confidential professional counseling, financial, and legal assistance provided at no charge to Team Members and immediate family members
- Product purchase program
Pacific Seafood is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
At Pacific Seafood, we do more than just provide the world with the healthiest proteins on the planet. We are an excellence-driven organization committed to being the brand of choice in the marketplace and the employer of choice in the community. We believe in servant leadership, investing in our team members, and rewarding performance. We live by the core values of our Diamond Philosophy: Quality, Teamwork, Productivity, and Excellence—which means consistently doing your best and always striving to do better.
