Top 10 Help desk support Jobs in Sheboygan, Wi

IT Support Services I-Help Desk
Courser Employment Services LLC —Sheboygan Falls, WI
- $44,000 - $46,000 a year
- Full-time
- Google Workspace
- Microsoft Excel
- Azure
- Paid parental leave
- Paid holidays
IT Support Services I-Help Desk
Courser —Sheboygan Falls, WI
- Full-time
- Google Workspace
- Microsoft Excel
- Azure
- Paid parental leave
- Paid holidays
13d
Desktop Support Technician
Lakeland University —Plymouth, WI
- Weekends as needed
- Maintenance
- Mid-level
- Windows
Quick Apply
IT Help Desk Support
Courser, Inc. —Sheboygan Falls, WI
- $44,000 - $46,000 a year
- Full-time
- Microsoft Word
- Google Workspace
- Microsoft Excel
- Paid parental leave
- Paid holidays
Quick Apply
9d
Customer Service Mon-Fri
Five Star Solutions —Sheboygan, WI
- $14 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Microsoft Outlook
- Paid training
6d
Technology Integrations and Security Coordinator
Lakeshore College —Cleveland, WI
- $62,192 - $73,174 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Relocation assistance
Technical Program Manager
Source Intelligence —United States
- $65,000 - $70,000 a year
- Full-time
- English
- Continuous improvement
- Team management
- Health savings account
- Health insurance
14d

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INFORMATION TECHNOLOGY SUPPORT SPECIALIST
Fox Communities Credit Union —Appleton, WI
The IT Support Specialist I assists in the support of the credit union’s software and hardware by providing technical assistance to team members.
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Help Desk Technician I
SKYGEN USA —Menomonee Falls, WI
Acquire new technical skills by leveraging available resources including training materials and taking ownership of projects that require developing new…
$19.61 - $29.41 an hour
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IT Field Tech Support
Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Job Types: Full-time, Contract.
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Product Specialist
Health Care Logistics —Grove City, OH
2+ years of experience in a customer-facing product support, implementation, technical account management, or help desk role — or equivalent experience in a…
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IT Support Services I-Help Desk

Courser Employment Services LLC
Sheboygan Falls, WI

Apply Now

Job Details

Full-time
$44,000 - $46,000 a year

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
Parental leave
Vision insurance
401(k) matching
Life insurance
Paid sick time

Qualifications

Endpoint Security
Implementing network security protocols
Microsoft Excel
IT user and group management
GPO
Procedural guides
Technical documentation
Public Cloud
Network infrastructure
High school diploma or GED
Technical writing
Access control management

Full Job Description

About Courser

Courser accelerates the growth of IT service provider companies. We forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and phenomenal customer experiences. If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success.

IT Support Services I-Help Desk

We are looking for a skilled IT Support Services professional to join our team and deliver outstanding technical assistance to our employees and clients. The IT Support Services I-Help Desk will be responsible for diagnosing, troubleshooting, and resolving issues related to hardware, software, and network systems. This role requires strong analytical skills, technical knowledge, and a customer-oriented approach to help users resolve their IT challenges efficiently.

Key Responsibilities:

Provide frontline IT support, responding to technical issues submitted through phone, email, and ticketing systems within agreed-upon SLAs.

Diagnose and resolve hardware, software, and network issues on desktops, laptops, mobile devices, and printers.

Install, configure, and update operating systems, software, and hardware for new and existing users.

Manage client user accounts, including setting up new accounts, handling password resets, and managing permissions.

Troubleshoot network issues, including Wi-Fi connectivity, VPN access, and network printer issues.

Document solutions and troubleshooting steps for recurring issues and update the knowledge base for future reference.

Monitor and maintain IT systems and networks to proactively identify potential issues and prevent disruptions.

Collaborate with other IT team members and escalate complex issues to senior engineers as needed.

Support IT projects such as system upgrades, software deployments, and network expansions.

Ensure security measures are followed to protect the integrity of data and systems.

Maintain compliance with all company policies and procedures.

Answer phone calls and triage issues.

Other duties as assigned.

Key Qualifications:

+2 years experience with Microsoft Networks, firewall configuration, network configuration, workstation setup and installation, print management, integrating cloud technology, network and endpoint security, TCP/IP protocols, Active Directory and Group Policy management, Powershell, technical process and procedure documentation.

Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.

Excellent computer proficiency (MS Office - Word Excel and Outlook).

Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.

Ability to work independently and to carry out assignment to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

High School diploma or GED required.

Associate degree preferred.

Preferred Experience:

Experience with ConnectWise.

Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA), MS-900.

Experience with cloud platforms like AWS, Azure, or Google Workspace.

Knowledge of ITIL practices and IT service management.

Why you’ll love working here

At Courser, we prioritize the personal and professional development of our employees. We offer best-in-class training, mentorship, and clear self-promotion paths to help you grow. We foster a culture of innovation and encourage challenging the status quo. With teams located across the country, we leverage a wealth of knowledge and a collaborative spirit, eager to share and grow together.

Benefit Highlights

Competitive benefits package, including medical, dental, vision, and life insurance

401k match

Unlimited vacation time*

Paid sick time

10 Holidays including your Birthday and a Floating Holiday!

Healthy Lifestyle reimbursement

Amazon Prime reimbursement

40 Hours for Volunteer Time

Paid parental leave

Reimbursement for ongoing education and certifications

Learning and development programs

Unlimited vacation time after completing one full year of employment. For the first year of employment, full-time

team members are provided 10 vacation days.

Courser is an Equal Opportunity Employer. We support diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender, gender identity, genetic information, national origin, citizenship status, marital status, age, physical or mental disability, caregiver status, veteran status, uniformed service member status or any other category protected by applicable federal, state, or local laws.

Apply Now

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help desk support jobs in sheboygan, wi

IT Support Services I-Help Desk

IT Support Services I-Help Desk

Desktop Support Technician

IT Help Desk Support

Customer Service Mon-Fri

Technology Integrations and Security Coordinator

Technical Program Manager

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