Top 10 It help desk support Jobs in Sheboygan, Wi

IT Help Desk Support
Courser, Inc. —Sheboygan Falls, WI
- $44,000 - $46,000 a year
- Full-time
- Microsoft Word
- Google Workspace
- Microsoft Excel
- Paid parental leave
- Paid holidays
Quick Apply
9d
IT Support Services I-Help Desk
Courser Employment Services LLC —Sheboygan Falls, WI
- $44,000 - $46,000 a year
- Full-time
- Google Workspace
- Microsoft Excel
- Azure
- Paid parental leave
- Paid holidays
IT Support Services I-Help Desk
Courser —Sheboygan Falls, WI
- Full-time
- Google Workspace
- Microsoft Excel
- Azure
- Paid parental leave
- Paid holidays
12d
Desktop Support Technician
Lakeland University —Plymouth, WI
- Weekends as needed
- Maintenance
- Mid-level
- Windows
Quick Apply
Director of Technology
BANK FIRST —Manitowoc, WI
- Full-time
- Computer Science
- Office
- Bachelor's degree
Quick Apply
14d
Customer Service Mon-Fri
Five Star Solutions —Sheboygan, WI
- $14 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Microsoft Outlook
- Paid training
6d
Technology Integrations and Security Coordinator
Lakeshore College —Cleveland, WI
- $62,192 - $73,174 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Relocation assistance

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IT Support Services I-Help Desk
Courser Employment Services LLC —Sheboygan Falls, WI
Answer phone calls and triage issues. +2 years experience with Microsoft Networks, firewall configuration, network configuration, workstation setup and…
$44,000 - $46,000 a year
IT Help Desk Support
Courser, Inc. —Sheboygan Falls, WI
Answer phone calls and triage issues. +2 years experience with Microsoft Networks, firewall configuration, network configuration, workstation setup and…
$44,000 - $46,000 a year
Quick Apply
9d

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IT Field Tech Support
Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Job Types: Full-time, Contract.
$20 - $23 an hour
Quick Apply
Product Specialist
Health Care Logistics —Grove City, OH
2+ years of experience in a customer-facing product support, implementation, technical account management, or help desk role — or equivalent experience in a…
Quick Apply
2d

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IT Help Desk Support

Courser, Inc.
Sheboygan Falls, WI

Quick Apply

Job Details

Full-time
$44,000 - $46,000 a year
9 days ago

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance
Paid sick time

Qualifications

Microsoft Word
Endpoint Security
Microsoft Excel
Microsoft Outlook
IT user and group management
GPO
Technical documentation
Public Cloud
High school diploma or GED
Analysis skills
Technical writing
PowerShell
Active Directory
Help desk
Information Technology

Full Job Description

About Courser

Courser accelerates the growth of IT service provider companies. We forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and phenomenal customer experiences. If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success.

IT Support Services I-Help Desk

We are looking for a skilled IT Support Services professional to join our team and deliver outstanding technical assistance to our employees and clients. The IT Support Services I-Help Desk will be responsible for diagnosing, troubleshooting, and resolving issues related to hardware, software, and network systems. This role requires strong analytical skills, technical knowledge, and a customer-oriented approach to help users resolve their IT challenges efficiently.

Key Responsibilities:

· Provide frontline IT support, responding to technical issues submitted through phone, email, and ticketing systems within agreed-upon SLAs.

· Diagnose and resolve hardware, software, and network issues on desktops, laptops, mobile devices, and printers.

· Install, configure, and update operating systems, software, and hardware for new and existing users.

· Manage client user accounts, including setting up new accounts, handling password resets, and managing permissions.

· Troubleshoot network issues, including Wi-Fi connectivity, VPN access, and network printer issues.

· Document solutions and troubleshooting steps for recurring issues and update the knowledge base for future reference.

· Monitor and maintain IT systems and networks to proactively identify potential issues and prevent disruptions.

· Collaborate with other IT team members and escalate complex issues to senior engineers as needed.

· Support IT projects such as system upgrades, software deployments, and network expansions.

· Ensure security measures are followed to protect the integrity of data and systems.

· Maintain compliance with all company policies and procedures.

· Answer phone calls and triage issues.

· Other duties as assigned.

Key Qualifications:

· +2 years experience with Microsoft Networks, firewall configuration, network configuration, workstation setup and installation, print management, integrating cloud technology, network and endpoint security, TCP/IP protocols, Active Directory and Group Policy management, Powershell, technical process and procedure documentation.

· Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.

· Excellent computer proficiency (MS Office - Word Excel and Outlook).

· Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.

· Ability to work independently and to carry out assignment to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

· High School diploma or GED required.

· Associate degree preferred.

Preferred Experience:

· Experience with ConnectWise.

· Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA), MS-900.

· Experience with cloud platforms like AWS, Azure, or Google Workspace.

· Knowledge of ITIL practices and IT service management.

Why you’ll love working here

At Courser, we prioritize the personal and professional development of our employees. We offer best-in-class training, mentorship, and clear self-promotion paths to help you grow. We foster a culture of innovation and encourage challenging the status quo. With teams located across the country, we leverage a wealth of knowledge and a collaborative spirit, eager to share and grow together.

Benefit Highlights

· Competitive benefits package, including medical, dental, vision, and life insurance

· 401k match

· Unlimited vacation time*

· Paid sick time

· 10 Holidays including your Birthday and a Floating Holiday!

· Healthy Lifestyle reimbursement

· Amazon Prime reimbursement

· 40 Hours for Volunteer Time

· Paid parental leave

· Reimbursement for ongoing education and certifications

· Learning and development programs

*Unlimited vacation time after completing one full year of employment. For the first year of employment, full-time

team members are provided 10 vacation days.

Courser is an Equal Opportunity Employer. We support diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender, gender identity, genetic information, national origin, citizenship status, marital status, age, physical or mental disability, caregiver status, veteran status, uniformed service member status or any other category protected by applicable federal, state, or local laws.

Job Type: Full-time

Pay: $44,000.00 - $46,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

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it help desk support jobs in sheboygan, wi

IT Help Desk Support

IT Support Services I-Help Desk

IT Support Services I-Help Desk

Desktop Support Technician

Director of Technology

Customer Service Mon-Fri

Technology Integrations and Security Coordinator

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