Top 27 Remote customer service Jobs in Sheboygan Wi

Call Center Supervisor- Remote
Patient Accounting Service Center, LLC —Manitowoc, WI
- From $50,000 a year
- Full-time
- Remote
- Computer literacy
- HIPAA
- Mid-level
- AD&D insurance
- Disability insurance
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Call Center Supervisor- Remote
Patient Accounting Service Center, LLC —Manitowoc, WI
Handle escalated calls or issues, ensuring prompt and professional resolution. The ideal candidate is a strong communicator and problem solver who thrives on…
From $50,000 a year
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Travel RN - Med/Surg
American Traveler —Sheboygan, WI
Active WI RN license or valid compact RN license currently in hand. Support staff includes CNAs, charge nurse (takes patient assignment), phlebotomy,…
$2,016.28 a week
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Enrollment Specialist - Remote
Valued Relationships, Inc. —Columbus, OH
Employee Discounts (retail, hotel, food, restaurants, car rental and much more!). Interacts with external and internal customers in a professional, helpful, and…
$16 - $18 an hour
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8d
Client Advocate
greenpath, inc. —Columbus, OH
Answer high‑volume inbound calls from prospective clients (typically 80–100 calls per day-average 5 minutes per call). A private, enclosed room with a door.
$15.00 - $17.57 an hour
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12d

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Call Center Supervisor- Remote

Patient Accounting Service Center, LLC -
Manitowoc, WI

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Job Details

Full-time
From $50,000 a year

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Customer communication
Team supervision
High school diploma or GED

Full Job Description

Location: Remote (Need to pass internet speed test)

Department: Healthcare Operations / Call Center

Reports To: Patient Customer Service Manager

Compensation: **$50,000+ (Based on experience) + quarterly bonus eligibility**

Schedule: Full-time, Monday–Friday 8:00 - 4:30pm CST and one late night until 7:00PM CST

POSITION SUMMARY:

GetixHealth is seeking a Call Center Supervisor to lead a high-performing team within our Healthcare Operations department. This position operates in a fast-paced environment and requires exceptional multi-tasking skills to manage daily priorities effectively. The Supervisor is responsible for coaching, developing, and motivating teammates to meet departmental goals while ensuring compliance, efficiency, and outstanding service delivery. The ideal candidate is a strong communicator and problem solver who thrives on building engaged teams, driving results, and improving processes in a dynamic setting.

KEY RESPONSIBILITIES:

Leadership & Team Development

Partner with Human Resources to recruit, interview, and select top talent.
Build meaningful connections with team members to encourage open communication, trust, and accountability.
Coach, train, and motivate staff to meet and exceed performance goals.
Conduct regular one-on-ones, evaluations, and professional development sessions.
Recognize and reward individual and team achievements to boost engagement and morale.
Coordinate cross-training and onboarding with Training and Workforce Analysts.

Performance Management:

Establish clear goals and performance metrics for the team.
Monitor and evaluate results based on productivity, quality, and timeliness.
Analyze reports to identify performance trends and process improvement opportunities.
Collaborate with IT, Business Solutions, and Client Services to streamline workflows and enhance efficiency.
Ensure full compliance with company policies, HIPAA, and PHI standards.

Operations & Strategy:

- Identify and implement process improvements that support department goals.
- Manage resources and schedules to maintain service levels and client satisfaction.
- Handle escalated calls or issues, ensuring prompt and professional resolution.
- Partner with leadership and cross-functional departments to align operational objectives.
- Champion GetixHealth’s mission, vision, and values across all interactions.

QUALIFICATIONS:

Education:

High school diploma or equivalent required; Associate or Bachelor’s degree preferred.
2+ years of experience in a healthcare call center or revenue cycle environment, with 1+ year in a supervisory or leadership role.
Artiva experience required (strong working knowledge of workflows, reporting, and system navigation).

Experience:

1+ years of leadership experience in a contact center, healthcare operations, or revenue cycle setting preferred
Experience managing remote teams and prioritizing workloads across multiple client accounts
Knowledge of medical billing, insurance claims, and healthcare administration is a plus

Certifications:

Certified Revenue Cycle Specialist (CRCS) required within the first year of employment

Technical Skills:

Proficient in Microsoft Office Suite and contact center technology platforms
Strong computer literacy and ability to troubleshoot basic technical issues remotely
Experience with healthcare billing systems or EMR software preferred

WORK ENVIRONMENT & EQUIPMENT:

Remote position – work from home anywhere in the U.S.
Company-provided computer and necessary equipment
Must have a reliable high-speed internet connection and a private workspace suitable for patient and client communications

WHY JOIN AMC/GETIXHEALTH?:

Founded in 1992, GetixHealth/Americollect is a trusted leader in healthcare revenue cycle management, with offices across the U.S. and India. We’re more than revenue cycle experts—we’re a mission-driven team dedicated to helping healthcare organizations improve financial outcomes while delivering compassionate care. With over 1,800 employees, we foster a culture that values professionalism, innovation, and—above all—people.

BENEFITS & INCENTIVES:

Comprehensive Health Coverage: Enjoy medical, dental, and vision plans available starting after 60 days of full-time employment.
Life & Disability Insurance: Benefit from basic life/AD&D, short-term, and long-term disability coverage, with optional voluntary life/AD&D plans.
401(k) Plan: Eligible to participate in the company’s 401(k) plan after 6 months of continuous service.
Paid Time Off (PTO): Start accruing PTO from your very first day of employment.
Flexible Benefits: Customize your benefits package to fit your personal and family needs.

GetixHealth /Americollect is an Equal Opportunity and E-Verify Employer.

Note: This job description is not intended to be an exhaustive list of responsibilities or qualifications and may be subject to change based on business needs.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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remote customer service jobs in sheboygan wi

Call Center Supervisor- Remote

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Location: Remote (Need to pass internet speed test)

Department: Healthcare Operations / Call Center

Reports To: Patient Customer Service Manager

Compensation: **$50,000+ (Based on experience) + quarterly bonus eligibility**

Schedule: Full-time, Monday–Friday 8:00 - 4:30pm CST and one late night until 7:00PM CST

Leadership & Team Development

Performance Management:

QUALIFICATIONS:

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remote customer service jobs in sheboygan wi

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Location: Remote (Need to pass internet speed test)

Department: Healthcare Operations / Call Center

Reports To: Patient Customer Service Manager

Compensation: $50,000+ (Based on experience) + quarterly bonus eligibility

Schedule: Full-time, Monday–Friday 8:00 - 4:30pm CST and one late night until 7:00PM CST

Leadership & Team Development

Performance Management:

QUALIFICATIONS:

Compensation: **$50,000+ (Based on experience) + quarterly bonus eligibility**