Top 1 Service writer Jobs in Sidney, Ne

Service Writer
Floyd's Truck Center - Freightliner —Sidney, NE
- Weekends as needed
- Mid-level
- Ability to lift 50 pounds
- Driving
4d

Discover related jobs

Based on your search for service writer jobs.

Patient Accounts Representative
Kimball County Hospital —Kimball, NE
Prepares daily cash deposits and fills out cash control sheet daily. Excellent computer skills, 10 key by touch, filing and typing proficiency.
8d
Parts Expert
Transwest Inc —Sterling, CO
Data entry and retrieval on computer system, including entering of customer orders, branch transfers, obtaining quotation information, inventory information,…
$20 - $25 an hour
Quick Apply
7d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Automotive Service Manager
Confidential —Columbus, OH
Understands, keeps abreast of, and complies with federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA…
$100,000 - $120,000 a year
Quick Apply
Automotive Service Advisor / Writer $65k+ Weekends Off | Polaris
Christian Brothers Automotive —Columbus, OH
Build long-term relationships between the store, yourself and the guests. Service Advisors have the responsibility of taking our customer through the entire…
From $65,000 a year
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for service writer in sidney, ne

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service writer jobs near sidney, ne

Service Writer jobs in Baltimore County, MD

Writer jobs in Ann Arbor, MI

State Of Illinois Public Service Administrator jobs in Springfield, IL

Service Writer jobs in El Paso, TX

Service Writer jobs in Daytona Beach, FL

Service Writer jobs in Tallahassee, FL

3rd Shift Customer Service jobs in Charlotte, NC

Service Writer

Floyd's Truck Center - Freightliner -
Sidney, NE

Apply Now

Job Details

4 days ago

Qualifications

Customer communication
Employee relationship building
Driving

Full Job Description

Position Summary:

Responsible for estimating and selling repairs to customer vehicles and communicating with the customer on a timely basis, working in coordination with the technicians, and addressing problems in a professional manner.

Essential Duties & Responsibilities including the following. Other duties may be assigned.

Determine costs and completion date. Communicate the expected repair time to the customer.
Analyze progress to maximize efficiency and maintain high-quality repairs.
Delegate jobs to technicians as appropriate considering skill level. Effectively utilize current resources.
Prior to the start of a repair job, ascertain the correct part numbers on repair orders and help the parts department pull and post the appropriate parts.
Diagnose problems correctly and accurately describe those problems in the repair order.
Together with the service department manager work to establish and maintain an effective and proficient service department with excellent customer satisfaction.
Be available to aid technicians as appropriate if they have trouble completing service work.
Produce accurate estimates for wreck and internal repairs.
Provide cashier transactions when needed.
Adhere to procedures for timely and proficient dealing with warranty items such as correct storage and labeling.
Become familiar and proficient with all phases of the computer system needed for parts and service management, developing, and maintaining the skills required.
Start and finalize repair orders for warranty, the customer paid, and internal repair.
Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty.
Be polite and friendly and greet customers promptly.
Conduct telephone transactions courteously, and quickly.
Provide excellent customer service for all customers whether external or internal.
Sell supplementary services by notifying the customer of service specials or any additional work that is needed on their vehicle.
Notify customers promptly regarding any delays, changes, or additional work that is required.
When repeat repairs are presented, give special attention as needed to make sure the issue is corrected.
Do not make commitments to customers that cannot be met, or are not likely to be met. Communicate with customers to keep expectation levels appropriate.
Complete assigned training, as required, for product knowledge, transportation safety, and per company policies and procedures.

General Expectations

Devote himself/herself to ensuring satisfaction to customers.
Determine management, production, and quality requirements by asking questions and listening.
Attend company meetings as required.
Maintain a follow-up system that encourages follow-through with assigned projects.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in products and services.
Know and understand the federal, state, and local requirements which govern the company’s business.
Follow lawful directions from supervisors.
Understand and follow work rules and procedures.
Participate in performance management.
Interact well with others and be a positive influence on employee morale.
Uphold the company’s non-disclosure and confidentiality policies and agreements.
Work evening, weekend, and holiday work hours as required.

Qualifications

Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Ability to meet the company's production and quality standards.

Physical Requirements

This position requires you to move throughout the company facility primarily in air-conditioned areas for most of the shift, stand, walk bending, twisting and/or stooping, and kneeling or squatting on a regular basis, and frequently seated during deliveries. Lifting over 50lbs on an irregular basis. This position also could involve climbing stairs, reaching and/or lifting overhead on a regular basis. On a regular basis this position involves repetitive hand/finger movement, grasping/grabbing with hands, and pushing & pulling motions. This position will involve driving during varies seasonal weather conditions, both in the daylight and early morning/evening hours are possible.

Apply Now

Refine Your Search

service writer jobs in sidney, ne

Service Writer

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for service writer in sidney, ne

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected