Life tastes better with ice cream
With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.
We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.
What truly sets us apart is how we work.
We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.
We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.
THE ROLE:
The Maintenance Manager is responsible for leading all Production and Facility Maintenance operations across a 24/7 ice cream manufacturing environment. This role ensures safe, reliable, and efficient performance while driving execution of the Ice Cream Manufacturing System (ICMS) and championing The Ice Cream Way cultural behaviors throughout the organization.
Reporting to the Associate Director of Engineering, the Maintenance Manager oversees Engineering Supervisors and maintenance personnel and serves as site leadership in the Associate Director’s absence. This role ensures compliance with all Safety, Health, Environmental, and GMP requirements and plays an integral part in strengthening the site's Safety, Quality, Output, and Cost performance.
WHAT YOU'LL BE RESPONSIBLE FOR:
- Serve as a culture leader, consistently role‑modeling The Ice Cream Way behaviors: Ownership, Teamwork, Pride in Quality, Safety Mindset, and Continuous Improvement.
- Champion a proactive safety culture and lead full implementation of all site Safety, Health, and Environmental programs.
- Actively participate in the Central Safety Health Environmental Committee (CSHEC), owning required programs and ensuring compliance with OSHA, GMP, and internal safety standards.
- Embed ICMS (Ice Cream Manufacturing Systems) practices in daily work systems assuring strong governance, disciplined execution of standards, and operator engagement in sustaining improvements.
- Build an inclusive, respectful environment where employees feel empowered to own results and take action when safety or quality is at risk.
Maintenance & Operations Management
- Lead end‑to‑end Production and Facility Maintenance operations for the Sikeston site, ensuring asset reliability, uptime, and adherence to ICMS Engineering & Maintenance standards.
- Oversee all Process Safety Management (PSM) requirements for ammonia refrigeration, steam, electrical, and high‑hazard systems.
- Provide leadership in the operation and maintenance of three mix control plants servicing high‑volume ice cream production.
- Serve as the Preventive Maintenance (PM) Pillar Champion, ensuring standards, schedules, centerlines, and asset strategies are executed with excellence.
- Strengthen PM and autonomous maintenance systems to improve mean time between failures (MTBF) and reduce unplanned downtime.
- Lead Parts Room operations, inventory optimization, and cost control in alignment with ICMS Work Processes.
- Work collaboratively with Safety, Quality, and Production partners to drive reliability improvements, capability building, and disciplined problem-solving.
- Actively support CER (Capital Expenditure Request) development, long‑term infrastructure planning, and execution of transformation initiatives.
Financial & Performance Accountability
- Manage Repair & Maintenance budgets exceeding $10M, ensuring cost stewardship and reliability improvements.
- Deliver year-over-year improvements in key factory KPIs, including:
- OEE
- Waste / Giveaway
- Labor productivity
- Attainment
- Business waste reduction
- Ensure maintenance plans, troubleshooting practices, and reliability roadmaps support the site’s 220‑million‑liter production capacity.
People, Capability & Culture Development
- Lead, coach, and develop a team of Engineering Supervisors and skilled maintenance technicians across a 24/7 operation.
- Build an ICMS‑aligned work system that empower operators and technicians to solve problems closest to the source.
- Strengthening technical capability through training, certification, and progression pathways aligned with the Ice Cream Manufacturing System.
- Foster a culture of collaboration, accountability, continuous improvement, and pride in craftsmanship.
- Manage performance, develop talent pipelines, and drive new ways of working that elevate team effectiveness and engagement.
WE'RE LOOKING FOR SOMEONE WHO:
- Bachelor’s Degree or Higher required (Engineering or related field)
- Minimum 5 years of maintenance leadership experience in manufacturing (24/7 environment strongly preferred).
- Proven experience leading technical teams and driving results through structured systems such as ICMS, UMS, WCM, TPM, or Lean.
- Deep knowledge of GMPs, HACCP, OSHA requirements, and manufacturing compliance.
- Strong technical understanding of mechanical, electrical, and manufacturing systems.
- Overall knowledge of refrigeration systems is preferred.
- Demonstrated capability to lead change, influence others, and build high‑performance.
WHAT YOU'LL GET:
Alongside meaningful work and strong development, we offer a reward package that typically includes:
- Market-competitive pay and performance related rewards
- Flexible ways of working
- Support for health, wellbeing and life outside of work
- Time off to rest and recharge
- Ongoing learning and development opportunities
- Specific benefits vary by location
Pay: The pay range for this position is $119,400 to $179,000. The Magnum Ice Cream Company (TMICC) takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.
Bonus: This position is bonus eligible.
Long-Term Incentive (LTI): This position is LTI eligible.
Benefits: TMICC employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverage for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
LEADERSHIP: The Ice Cream Way
We are looking for bold, driven individuals who thrive in a fast-paced, dynamic environment and share our approach to growth, collaboration, and innovation. Here’s what defines success in our organization:
Focus on Growth – Embracing new challenges, seeking opportunities to innovate, and continuously looking for ways to expand and improve. Whether it’s scaling markets, evolving roles, or leading teams, we value those who see possibilities and take initiative.
Speed & Simplicity – Working efficiently, adapting quickly, and simplifying processes by leveraging technology to drive better outcomes. With ethical decision-making as the backbone to this, we drive agility and stay focused.
Winning with Fun – Collaborating, integrating seamlessly with a founder/owner mindset, keeping what’s best for the company at the heart of all that is done. We build diverse, inclusive, and winning teams that drive our business.
Bold Innovations – Experimenting with fresh ideas and innovative thinking that shape our industry, through product development, process improvements, and customer experiences. Being obsessed with the consumer, we embrace change to drive growth.
Care & Challenge – Fostering an open, transparent environment where team members can grow, share feedback openly, holding themselves and each other to high standards while maintaining a strong sense of support and camaraderie.
Expertise in our category – A deep understanding of our industry, customers, and market trends enabling us to stay ahead and turn challenges into opportunities. Curiosity, insight, and a willingness to learn and lead enables us to remain market makers.
If these qualities resonate with you, we’d love to connect and explore how you can be part of our team.
#TMICC
Why join us?
This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could!
You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.
- Roles with real accountability and visible impact
- Free to move fast, experiment and challenge how things are done
- Continuous learning and development as the business grows
- Reward linked to performance and contribution.
Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.
Ready to build the future of Ice Cream?
If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps.
If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.
Additional information
The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.
For more information about your Federal rights, please see
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.
The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.
Pay: $119,400.00 - $179,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Education:
Experience:
- maintenance leadership experience in manufacturing: 5 years (Required)
Work Location: In person
