Top 142 Guest experience associate Jobs in Silverthorne Co

Front Desk Agent
Hyatt Place Keystone —Keystone, CO
- From $23 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Night Auditor
Marriott's StreamSide —Vail, CO
- $27 an hour
- Part-time
- US work authorization
- In-person
- Entry level
- Free parking
- Health savings account
Quick Apply
2h
Retail Sales and Information Associate
Gateway Visitor Center —Georgetown, CO
- $18 an hour
- 8 hour shift
- Sales
- Customer service
- Ability to walk for extended periods
- Paid training
- Health insurance
Quick Apply
11d
Guest Experience Associate
Exhale Spa —Beaver Creek, CO
- $20 - $30 an hour
- Part-time
- Computer literacy
- In-person
- Guest services
- 401(k)
Quick Apply
Executive Housekeeper - Hotel Indigo Silverthorne
Lexima —Silverthorne, CO
- $48,000 - $54,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Health insurance
- Dental insurance
Quick Apply
Guest Service Expert- Fireside
Marriott International, Inc —Avon, CO
- $12.14 - $15.16 an hour
- Full-time
- Customer service
- Hotel
- High school diploma or GED
- Free parking
- Paid time off
9d
Guest Service Support Expert- WYLD
Marriott International, Inc —Avon, CO
- $16.98 an hour
- Part-time
- Customer service
- Hotel
- High school diploma or GED
9d
Retail Sales Associate (202)
Crazy Shirts —Vail, CO
- From $18 an hour
- Part-time
- Sales
- Customer service
- Basic math
- Employee discount
- Flexible schedule
Quick Apply
Line Cook - Summer Season
Winter Park Resort —Winter Park, CO
- $19 - $23 an hour
- Part-time
- 18 years or older
- English
- Ability to lift 50 pounds
- Paid parental leave
- Health insurance
Front Desk Agent
Keystone Resort —Keystone, CO
- $20 - $23 an hour
- Part-time
- 18 years or older
- Computer literacy
- English
- 401(k)
- Employee assistance program
Quick Apply
6d
Retail Associate
Epic Mountain Gear —Frisco, CO
- From $20 an hour
- Part-time
- No experience needed
- English
- 16+ years old
- 401(k)
- Employee assistance program
Quick Apply
6d
Part-Time Guest Services and Room Inspection Associate
Hotel Frisco Colorado —Frisco, CO
- $22 - $23 an hour
- Part-time
- Serving
- Bar
- English
- Employee discount
Quick Apply
10d
Rental Associate
Epic Mountain Gear —Frisco, CO
- From $20 an hour
- Part-time
- 18 years or older
- English
- Entry level
- 401(k)
- Employee assistance program
Quick Apply
6d
Housekeeper
AC Hotel by Marriott Frisco —Frisco, CO
- $20 an hour
- Full-time
- No experience needed
- Hotel
- Entry level
- 401(k) matching
- Employee discount
Quick Apply
Rental Associate
Keystone Resort —Keystone, CO
- From $20 an hour
- Part-time
- 18 years or older
- English
- Entry level
- 401(k)
- Employee assistance program
Quick Apply
6d
Front Desk Agent
Springhill Suites Avon Vail Valley —Avon, CO
- $23 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- 401(k) matching
- Employee discount
Quick Apply
Front Desk Agent
HVC The Residences at Mountain Lodge —Avon, CO
- $25 an hour
- Full-time
- Ability to walk for extended periods
- Pass drug screening
- Ability to sit for extended periods
- Free parking
- Health savings account
Front Desk Agent
Breckenridge Ski Resort —Breckenridge, CO
- $20.00 - $22.48 an hour
- Part-time
- Computer literacy
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Night Auditor
Hyatt Place Keystone —Keystone, CO
- From $25 an hour
- Overnight shift
- Computer literacy
- Sanitation
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent, Kindred
Keystone Resort —Keystone, CO
- $20.00 - $22.92 an hour
- Weekends as needed
- 18 years or older
- Computer literacy
- Computer skills
- Health insurance
- Dental insurance
Quick Apply

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guest experience associate jobs near silverthorne co

Front Desk Agent

Hyatt Place Keystone -
Keystone, CO

Quick Apply

Job Details

Full-time
From $23 an hour

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Employee discount

Qualifications

Computer operation
Computer skills

Full Job Description

Pay Starting At: $23.00/hour

Overview:

The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.

Potential Career Paths:

Front Desk Supervisor Front Desk Manager Front Office Manager - Operations Manager-Assistant General Manager General Manager Area Vice President of Operations

Key Duties & Responsibilities:

Resolve guest complaints, ensuring guest satisfaction.
Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities.
Obtain assigned bank and ensure accuracy of contracted monies.
Keep bank secure at all times.
Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
Process all guest check-ins.
Verify registration card information with the guest.
Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.
Direct Bell Person to escort guest and transport their luggage to the room.
Handle overbooked or walked in guests.
Accept and record wake-up call requests.
Monitor, send and distribute guest faxes.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
Resolve discrepancies on the room status report with Housekeeping.
Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
Process all check-outs.
Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.

Education and Experience:

High School Graduate or General Education Degree (GED).
One year previous experience in a similar position in a hotel.
Basic computer skills required.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

From basic benefits to added advantages, Crestline Hotels & Resorts does what it takes to take care of our Associates—both in and outside of work. Benefits include: Health and Welfare plans to include Medical/Dental/Vision options, Competitive Paid Time Off, 401k Savings Plan with Company Match, Volunteer Opportunities, Educational Assistance, Travel Discounts, and more! *Benefits may vary depending on location.

*No application deadline. All positions posted on on-going basis until filled*

Brand: Hyatt Place Keystone
Address: 23044 US Highway 6 Keystone, CO - 80435
Property Description: Hyatt Place Keystone
Property Number: 186

Quick Apply

Refine Your Search

guest experience associate jobs in silverthorne co

Front Desk Agent

Night Auditor

Retail Sales and Information Associate

Guest Experience Associate

Executive Housekeeper - Hotel Indigo Silverthorne

Guest Service Expert- Fireside

Guest Service Support Expert- WYLD

Retail Sales Associate (202)

Line Cook - Summer Season

Front Desk Agent

Retail Associate

Part-Time Guest Services and Room Inspection Associate

Rental Associate

Housekeeper

Rental Associate

Front Desk Agent

Front Desk Agent

Front Desk Agent

Night Auditor

Front Desk Agent, Kindred

I want to receive the latest job alert for guest experience associate in silverthorne co

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