Top 7 Customer service representative/office administrator Jobs in Silverton, Or

Customer Service Representative/Office Administrator
The Killers Pest Control —Salem, OR
- $22 - $25 an hour
- Full-time
- Sales
- Mid-level
- Travel
- Paid training
- Paid holidays
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HRIS Time Administrator - REMOTE
Ryder System —Salem, OR
- Full-time
- Remote
- Microsoft Outlook
- Data analysis skills
- Mid-level
- Disability insurance
- Health insurance
13d
Dental Receptionist
Willamette Dental —Salem, OR
- $20 - $23 an hour
- Full-time
- Dental office
- HIPAA
- Clinic experience
- Commuter assistance
- AD&D insurance
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Human Resources Director
Department of Administrative Services —Salem, OR
- $9,604 - $14,856 a month
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Continuous improvement
- Paid holidays
- Disability insurance
10d
z/OS Systems Administrator (Information Systems Specialist 8)
Department of Administrative Services —Salem, OR
- $7,807 - $11,823 a month
- Full-time
- Hybrid work
- Computer Science
- System design
- Office
- Paid holidays
- Disability insurance
6d
Medical Field Case Manager
Enlyte —Salem, OR
- $90,000 - $98,000 a year
- Full-time
- Hybrid work
- Nursing
- Microsoft Outlook
- RN License
- Travel reimbursement
- Health savings account
Quality Assurance Specialist, Sr
A-dec, Inc. (USA) —Newberg, OR
- Full-time
- Background check
- Travel
- Mentoring
- Opportunities for advancement
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Customer Service Representative/Office Administrator

The Killers Pest Control -
Salem, OR

Quick Apply

Job Details

Full-time
$22 - $25 an hour

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Customer records maintenance
Managing customer accounts
Email customer support
Texting/chatbox tools
Account maintenance
Sales
Phone communication
Client inquiry handling
Mid-level
Incident Escalation
Task prioritization
Collaborative technology platforms
Microsoft Teams
Productivity software
Escalation handling
Communication skills
Office phone management
Video conferencing systems operation
Time management
Customer data entry

Full Job Description

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Vision insurance
Wellness resources

Location: Salem, OR

Pay Range: $22 - $25 per hour DOE plus $25.00 for each one-time or annual service agreement.

Are you experienced in scheduling, sales, or customer service? Do you thrive in a fast-paced, team-focused environment where every call counts? The Killers Pest Control is looking for a motivated Customer Service Representative/Office Administrator to join our high-energy, onsite call center team! This is an in-person role where you’ll collaborate closely with colleagues, stay connected to daily operations, and make an immediate impact helping protect families from pests, all while upholding our core values: family focus, passion, commitment, and integrity.

Why Join Us?

Work for a growing, established company that cares about quality service for our customers and values our employees input.
Make a difference every day by helping homeowners prevent rodent infestations.
Enjoy a positive team culture, complete with robust benefits and ongoing training.

What You’ll Do:

Daily Start-of-Day Responsibilities

Review assigned email inboxes and internal communication platforms (including Microsoft Teams) for updates, instructions, and action items.
Monitor customer communication platforms for urgent messages, cancellations, or service-related inquiries.
Prioritize and respond to customer text messages and emails following completion of initial daily system checks.

Ongoing Responsibilities

Continuously monitor customer communication platforms throughout the workday and respond in a timely and professional manner.
Complete assigned tasks and follow-ups in accordance with departmental timelines and expectations.
Provide phone coverage by assisting with the customer call queue during designated lunch periods or staffing shortages.
Return and follow up on assigned customer voicemails.
Minimal travel requirements between our Salem and Portland offices approximately 2–4 times per year.

End-of-Day Responsibilities

Ensure all customer accounts are accurately documented with pending, completed, or confirmed communications.
Address urgent customer inquiries or service requests prior to the end of the workday.
Review open or pending email correspondence and determine whether a same-day response is required or if escalation to a lead or manager is appropriate.
Close tasks that have been followed up on multiple times, with the expectation that tasks are completed within two to three business days of assignment unless otherwise directed.
Update task due dates when customers request follow-up at a later date to prevent inaccurate past-due status.

What You Bring:

Strong written and verbal communication skills.
High level of organizational and time-management ability.
Attention to detail and accuracy in customer account documentation.
Proficiency in standard office software and productivity tools.
Ability to manage multiple communication platforms simultaneously.
Professional judgment in prioritizing tasks and escalating issues appropriately.
Ability to work collaboratively within a team environment.

What We Offer:

Comprehensive Benefits Package: Medical, dental, vision, and life insurance.
401(k) with Company Match: Plan for your future with our retirement program.
Paid Time Off: 80 hours per year accrued from day one, plus 8 paid holidays.
Ongoing Training: Ongoing training supplied by the company.
Supportive Team Environment: Access to an Employee Assistance Program to support your wellbeing.

Join Our Team which is now Eastside Exterminators brand of families! Apply today and take the next step in your career!

Quick Apply

Refine Your Search

customer service representative/office administrator jobs in silverton, or

Customer Service Representative/Office Administrator

HRIS Time Administrator - REMOTE

Dental Receptionist

Human Resources Director

z/OS Systems Administrator (Information Systems Specialist 8)

Medical Field Case Manager

Quality Assurance Specialist, Sr

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