Top 195 Customer service Jobs in Sioux Falls, Sd

Customer Service Representative
The Goal Family of Companies —Sioux Falls, SD
- $15 - $18 an hour
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid parental leave
- Health savings account
Quick Apply
Client Success Representative (Remote)
Demand.com —Sioux Falls, SD
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Entry Level Clerical Office Work
Comfort Heroes Plumbing, Heating & Air —Sioux Falls, SD
- $16 - $20 an hour
- Full-time
- Office
- Military encouraged
- Entry level
- Profit sharing
- Paid training
Quick Apply
Client Resource Coordinator 2
Johnson Controls —Sioux Falls, SD
- $20.17 - $30.00 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Associate's degree
Customer Service Specialist
The First National Bank in Sioux Falls —Sioux Falls, SD
- Full-time
- Organizational skills
- 1 year
- Communication skills
- Profit sharing
- Paid holidays
Quick Apply
Customer Service Representative
Motion Industries (MOT) —Sioux Falls, SD
- Full-time
- Sales
- Computer literacy
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
Contractor In Charge —Sioux Falls, SD
- $17 - $19 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
3d
Customer Success Representative - Sioux Falls, SD or Des Moines, IA
TerraClear —Sioux Falls, SD
- $65,000 - $75,000 a year
- Full-time
- Mid-level
- Analysis skills
- 2 years
- Paid holidays
- Health insurance
Quick Apply
Guest Service Agent - Canopy by Hilton Sioux Falls Downtown
Hilton —Sioux Falls, SD
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
6d
Entry-Level Customer Support Associate
ND Services —Sioux Falls, SD
- $58,000 - $60,000 a year
- Full-time
- In-person
- Communication skills
- Entry level
Quick Apply
6d
Customer Service Representative
Aire Serv of the Sioux Empire —Sioux Falls, SD
- $20 - $25 an hour
- Full-time
- Administrative experience
- Organizational skills
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
Hilton Garden Inn/ Catlin —Sioux Falls, SD
- $17 an hour
- Weekends as needed
- Sales
- Hotel
- Cleaning
- Paid time off
- Referral program
Quick Apply
Full-Time Customer Service Representative
Ruff Land Performance Kennels —Tea, SD
- $17 - $19 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
Customer Relations Representative
Showplace Cabinetry —Harrisburg, SD
- $18.60 - $27.90 an hour
- Overtime
- Computer literacy
- Office
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Ty Teveldal - State Farm Agent —Sioux Falls, SD
- $50,000 - $75,000 a year
- Full-time
- Spanish
- Office
- Communication skills
- Health insurance
- 401(k)
Quick Apply
Front Desk Agent
Highpoint Hotel —Sioux Falls, SD
- $17 an hour
- Part-time
- Sales
- Hotel
- Cleaning
- Paid time off
- Referral program
Quick Apply
Customer Service Representative
PREMIER Bankcard, LLC —Sioux Falls, SD
- $17.25 - $19.15 an hour
- Full-time
- Entry level
- Paid training
- Wellness program
11d
Full Time Front Desk
Homewood Suites by Hilton Sioux Falls —Sioux Falls, SD
- $16 - $17 an hour
- 8 hour shift
- Basic math
- Sanitation
- English
- Employee discount
- Opportunities for advancement
Quick Apply
7d
Family Services Specialist
South Dakota State Government —Sioux Falls, SD
- $27 an hour
- Weekends as needed
- Customer service
- Writing skills
- Mid-level
- Paid holidays
- Health insurance
12d
Customer - Food Service
Kwik Trip —Sioux Falls, SD
- $16.00 - $21.70 an hour
- Weekends as needed
- Serving
- Customer service
- Cash register
- Health insurance
- 401(k)
Quick Apply

I want to receive the latest job alert for customer service in sioux falls, sd

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service jobs near sioux falls, sd

Family Support Specialist jobs in Sioux Falls, SD

Front Desk Agent jobs in Sioux Falls, SD

Customer Service Representative jobs in Sioux Falls, SD

Client Coordinator jobs in Sioux Falls, SD

Accounts Receivable Specialist jobs in Phoenix, AZ

Family Support Specialist jobs in Indiana

Family Consumer Science jobs in Minnesota

Peer Support Online jobs in New York, NY

Family Support Specialist jobs in Spokane, WA

Family Support Specialist jobs in Fitchburg, MA

Family Support Specialist jobs in Beaverton, OR

It Help Desk jobs in Kentucky

Front Desk Agent jobs in Santa Ynez, CA

Front Desk Medical Spa jobs in Nashville, TN

Front Desk Agent jobs in Toledo, OH

Front Desk Agent jobs in Chino Hills, CA

Front Desk Agent jobs in Dallas, TX

Hotel Front Desk jobs in Los Angeles, CA

Airport Agent jobs in Kansas City, MO

Customer Service Representative Remote jobs in Knoxville, TN

Customer Service Representative

The Goal Family of Companies -
Sioux Falls, SD

Quick Apply

Job Details

Full-time
$15 - $18 an hour

Benefits

Paid parental leave
Health savings account
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Parental leave
Snacks provided
Vision insurance
401(k) matching
Life insurance

Qualifications

Microsoft Excel
Microsoft Outlook
Workflow management (operations management method)
Standard operating procedures (SOPs)

Full Job Description

Bring Your Service. Bring Your Accuracy. Bring Your Customer Care.

At Goal Solutions we believe our employees are our greatest asset. We are an employee-focused company, committed to fostering a supportive and inclusive workplace where personal growth, work-life balance, and well-being are prioritized. We believe happy employees lead to happy customers, and we are looking for individuals who share our passion for delivering exceptional service while thriving in a positive environment.

If these values resonate with you, we encourage you to apply for one of our Customer Service Representatives in Sioux Falls, SD.

Full Time Shifts: Various shifts Monday-Friday

CSR I Pay Range: $15-$18 + up to $450/month bonus

Enjoy our perks like:

Free snacks in the office
14 paid holidays every year
The best work culture you’ve ever known!

Full timers also enjoy:

3-week vacation accrual
401(k) + company match up to 4%
Medical, dental, and vision coverage
Annual HSA contribution of $1,700
Life insurance, disability, and critical illness
Tuition reimbursement program
Paid Parental Leave
$2,000 Vacation Incentive Plan after 3 years + $1,000 Sabbatical Day

Job Description:

The Customer Service Representative role encompasses key responsibilities which may include answering inbound calls, making outbound calls, responding to emails, and performing administrative projects. Inbound calls primarily consist of borrowers inquiring about the servicing of their consumer loan account. Outbound calls primarily consist of returning voice mails and calling borrowers to inform or remind them of their repayment options. Ideal candidates will demonstrate strong attention to detail and the ability to adhere to various rules and regulations related to consumer loans across multiple clients. Administrative responsibilities primarily include procedural tasks such as recording and tracking documents, phone call or email follow-up and special fact gathering assignments as needed.

Responsibilities:

Perform responsibilities following standard operating procedures to meet or exceed documented service level goals
Have a high degree of awareness and understanding of information security
Answer inbound calls and reach first touch resolution on borrower questions or issues
Make outbound calls to respond to customer voice mails, provide loan updates, and provide options or counseling to borrowers in need of repayment assistance
Respond to customer emails and mail
Record customer interactions, open/close activities in system of record
Perform administrative functions such as document tracking and recording, payment tracking and recording, legal tracking and reporting, and ad-hoc projects as needed
Follow and understand all compliance and operational guidelines to ensure major areas of responsibilities are completed to compliance guidelines and standards

Essential Functions:

Regular and punctual attendance
Answer customer inquiries
Adhere to policies and procedures
Complaint resolution that aligns with Goal’s core values
Customer retention and relationship building
Documentation and data entry

Work Environment and Physical Demands:

Ability to stand/sit for extended hours of time
Ability to remain at workstation for long periods of time
Ability to work in an environment with a moderate to loud noise level
Heavy keyboard/mouse usage required with repetitive movements

Basic Minimum Requirements:

6+ months call center customer service or retail customer service position
Proficiency in Microsoft Outlook, Word, and Excel
Workflow management experience
Ability to follow documented Best Practices and Standard Operating Procedures
Ability to communicate in a clear, concise, and professional manner
Ability to prioritize, be organized, and manage time effectively to meet service level goals

Bonus points if you have:

Consumer finance or student loan experience
An eagerness to learn and grow your leadership skills
A drive to succeed, a sense of urgency, and a passion for your work
An all-around team player attitude

About Goal Solutions

Goal Solutions (“Goal” or the “Company”) is an innovative financial services company delivering comprehensive and customizable Primary and Backup Servicing, Asset Management, and SPV Administration solutions. Driven by technology, data science, and industry expertise, Goal is a strategic partner across the entire consumer finance lifecycle. Our experienced leadership team has worked collaboratively for over a decade, managing over $42B in consumer assets.

Directly or through its subsidiaries, GSS Data Services, Launch Servicing (“Launch”) and Turnstile Capital Management (“TCM”), Goal serves key markets such as residential solar, home improvement, student finance, and a growing number of personal loan providers. Currently, Goal supports a variety of clients including hedge funds, traditional banks, ABS structures, insurance companies, investment banks, and colleges and universities.

Goal will continue to grow the business both organically and through acquisitions. Senior Goal leadership has been working together for over fifteen years and we pride ourselves and our work on our mission, values, culture, and service to our community. Our company is headquartered in San Diego, CA and has been named “Best Places to Work” by the San Diego Business Journal since 2015.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Quick Apply

Refine Your Search

customer service jobs in sioux falls, sd

Customer Service Representative

Client Success Representative (Remote)

Entry Level Clerical Office Work

Client Resource Coordinator 2

Customer Service Specialist

Customer Service Representative

Customer Service Representative

Customer Success Representative - Sioux Falls, SD or Des Moines, IA

Guest Service Agent - Canopy by Hilton Sioux Falls Downtown

Entry-Level Customer Support Associate

Customer Service Representative

Front Desk Agent

Full-Time Customer Service Representative

Customer Relations Representative

Customer Service Representative - State Farm Agent Team Member

Front Desk Agent

Customer Service Representative

Full Time Front Desk

Family Services Specialist

Customer - Food Service

I want to receive the latest job alert for customer service in sioux falls, sd

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected