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Patient Support Representative (Registration)

Orthopedic Institute -
Sioux Falls, SD

Quick Apply

Job Details

Full-time
10 days ago

Benefits

Profit sharing
Health insurance
Vision insurance

Qualifications

Customer communication
Patient scheduling systems
Copy machines
Practice management software
Credit card payment processing
High school diploma or GED
Medical records
Fax machines
Faxing
Managing patient records
Office phone management

Full Job Description

Now Hiring: Patient Service Representative – Registration

Orthopedic Institute | Sioux Falls, SD
Department: Registration | Status: Full-Time, Non-Exempt

About the Role

Orthopedic Institute is looking for a warm, detail-oriented Patient Service Representative to join our Registration team. You'll be the first face our patients see and the first voice they hear — setting the tone for their entire visit. If you thrive in a fast-paced environment, love helping people, and take pride in getting the details right, we want to meet you.

What You'll Do

Greet patients, family members, and visitors in a courteous, calm, and professional manner
Complete accurate and efficient patient registration and check-in, including collecting demographic, insurance, and related information
Verify insurance eligibility and explain basic registration and financial requirements to patients
Collect copays, deposits, and other patient payments, and reconcile collections daily
Communicate with clinical staff to support smooth patient flow and provide wait-time updates
Manage multiple priorities — phones, walk-ins, and administrative tasks — while maintaining accuracy and a positive attitude
Protect patient privacy and confidentiality in accordance with HIPAA and organizational policy
Rotate between assigned work areas and clinic locations as needed

What You'll Need

Education

High school diploma or equivalent required

Experience & Skills

One year or more of customer service experience required; physician office or healthcare front-desk experience preferred
Prior experience with registration, scheduling, insurance verification, or point-of-service collections in a healthcare setting is a plus
Comfortable using computers, phones, and standard office equipment (fax, copier, scanner, credit card terminal)
Ability to learn and accurately use electronic medical records and practice management systems
Strong verbal communication and interpersonal skills
Excellent organizational skills with close attention to detail and accuracy
Ability to stay composed, patient, and professional in a busy, high-volume clinic setting

Why Orthopedic Institute

Our team lives by five core values: Excellence, Teamwork, Compassion, Innovation, and Wellness. We're looking for someone who brings these values to life every day — for our patients and for each other.

Competitive pay
Comprehensive benefits package (medical, dental, vision, profit-sharing, retirement, and more)
Supportive, team-oriented culture
Opportunity to grow within a respected healthcare organization

Orthopedic Institute is an Equal Opportunity Employer.

#hc254423

Quick Apply

Refine Your Search

patient support representative jobs in sioux falls sd

Patient Support Representative (Registration)

Care Assistant | Home Hospice

Medical Front Desk & Patient Billing Specialist

Patient Care Technician (PCT) | Surgical Trauma

Registered Nurse (RN) | Behavioral Health Adult C Unit

Registered Nurse (RN) - Coordinator - Transfer Center

Registered Nurse (RN) | Hematology and Transplant Clinic

Registered Nurse (RN) | Ear Nose Throat Head and Neck Oncology Clinic

Registered Nurse (RN) or Licensed Practical Nurse (LPN) | Pediatric GI Float Clinic

Registered Nurse (RN) | Virtual OB | On Site Avera McKennan

Registered Nurse (RN) | Comprehensive Pain Clinic

Registered Nurse (RN) or Licensed Practical Nurse (LPN) | Family Health Center Marion Road Clinic

Home Infusion RN Case Manager (RN)|MCK Home Infusion

Registered Nurse (RN) or Licensed Practical Nurse (LPN) | Ear Nose Throat Head and Neck Clinic

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Registered Nurse (RN) or Licensed Practical Nurse (LPN) | Family Health Center Dawley Farm Clinic

Registered Nurse (RN) or Licensed Practical Nurse (LPN) | 69th and Cliff Clinic

Registered Nurse (RN) | Oncology Outpatient Clinical Nurse Educator

Registered Nurse (RN) or Licensed Practical Nurse (LPN) | 69th and Cliff Clinic

Registered Nurse (RN) | Behavioral Health Urgent Care

I want to receive the latest job alert for patient support representative in sioux falls sd

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