Top 21 Front office manager Jobs in Skytop Pa

Assistant Front Desk Manager
Skytop Lodge Corporation —Skytop, PA
- Weekends as needed
- English
- Mid-level
- High school diploma or GED
Quick Apply
11d
Director of Rooms
Kalahari Resorts & Conventions —Pocono Manor, PA
- 5 years
- Front desk
- Senior level
- Paid holidays
- Health insurance
Director of Guest Services
Kalahari Resorts & Conventions —Pocono Manor, PA
- Spanish
- Sales
- English
- Paid holidays
- Health insurance
4d
FRONT DESK SUPERVISOR
WAYNE MEMORIAL COMMUNITY HEALTH CENTERS —Lake Ariel, PA
- Full-time
- Word processing
- Mid-level
- Front desk
Quick Apply
14d
Data Entry / Reception
North American Packaging, LLC dba Econo-Pak —Milford, PA
- $18 - $22 an hour
- Overtime
- Office
- High school diploma or GED
- Quality control
- Health insurance
- Dental insurance
Quick Apply
8d
Director of Front Office
Camelback Resort —Tannersville, PA
- Weekends as needed
- Bachelor's degree
- Recruiting
- Senior level
Quick Apply
Assistant Dental Office Manager
Aspen Dental —Stroudsburg, PA
- $19 - $21 an hour
- Full-time
- Dental office
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
8d
Patient Coordinator
Aspen Dental —Stroudsburg, PA
- $15 - $17 an hour
- Full-time
- 18 years or older
- Dental office
- High school diploma or GED
- Health insurance
- Dental insurance
13d
Front Desk Clerk-Seasonal
Equity LifeStyle Properties —East Stroudsburg, PA
- Full-time
- Computer literacy
- No high school diploma
- High school diploma or GED
- Paid holidays
- Health insurance
Guest Experience Mananger
Spruce Lake —East Stroudsburg, PA
- $40,000 - $44,000 a year
- Weekends as needed
- CPR Certification
- Ability to walk for extended periods
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Medical Receptionist
Consensus Health LLC —Blairstown, NJ
- $15.49 - $23.00 an hour
- Full-time
- Computer literacy
- Basic math
- Administrative experience
- Paid holidays
- Disability insurance
Quick Apply
Store Manager
Ross Stores —Stroudsburg, PA
- Weekends as needed
- 5 years
- Merchandising
- English
Team Captain Endzone & Loyalty (Front End)
DICK'S Sporting Goods —Stroudsburg, PA
- Full-time
- Background check
- Merchandising
- Mid-level
Guest Service Agent
SpringHill Suites Scranton Montage Mountain —Moosic, PA
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Guest Group Coordinator
Spruce Lake —East Stroudsburg, PA
- $15.45 - $16.50 an hour
- Full-time
- Bilingual
- Computer literacy
- Microsoft Office
- Disability insurance
- Dental insurance
Quick Apply
Night Auditor
SpringHill Suites Scranton Montage Mountain —Moosic, PA
- Weekends as needed
- Hotel
- High school diploma or GED
- Front desk
- Wellness program
- Commuter assistance
Night Auditor
Courtyard Scranton Montage Mountain —Scranton, PA
- Part-time
- Hotel
- High school diploma or GED
- Front desk
- Wellness program
- Commuter assistance
Optical Sales Consultant
ABB OPTICAL Group —United States
- $70,000 - $85,000 a year
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply

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front office manager jobs near skytop pa

Assistant Front Desk Manager

Skytop Lodge Corporation -
Skytop, PA

Quick Apply

Job Details

11 days ago

Qualifications

Computer operation
Customer communication
Customer relationship building
In-person customer service
English
High school diploma or GED
Driver's License
Math
Customer relationship management
Computer skills
Client interaction via phone calls

Full Job Description

Description:

JOB TITLE: Assistant Front Desk Manager

JOB SUMMARY: Assists in managing the entire front desk staff with a primary focus on the front desk. Ensuring an efficient and knowledgeable operation to better assist our guests. Work with the Front Desk Manager to assist with training and efficiency of staff. Attend meetings and make decisions for the Front Desk team in the absence of the Front Desk Manager.

REPORTS TO: Front Desk Manager & Director of Rooms

PRIMARY DUTIES AND FUNCTIONS:

Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests.
Train, resolve issues/problems and direct the work of the front desk team to ensure a quality operation.
Resolve guest issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
Assist in managing all unresolved check-ins and check outs
Ensure proper check in and check out procedures are followed with room billing requests
Assist in performing bank audits monthly on staff banks and manage a change bank for the outlets when accounting is closed
Assist in controlling and monitoring monthly inventories and order departmental supplies and uniforms.
Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on telephone.
Maintains a friendly, cheerful and courteous demeanor at all times.
Assist with creating schedules and managing the front desk team.
Establish a primary focus on the front desk team to constantly improve and cross train the team
Be a second in command when the Front Desk Manager is not available
Coach and train in order to create one cohesive unit
Work closely with the Housekeeping & Reservation Departments to improve guest services and foster cross departmental communication
Participate actively in the daily operation of the Front Desk and Guest Services including AM/PM MOD shifts.
Performs other duties as assigned, requested or deemed necessary by management.

SKILLS REQUIRED: Good manners, good speaking voice, and good customer relations skills. Legible handwriting, good organizational, supervisory and clerical skills.

QUALIFICATIONS: High school graduate with good math skills and the ability to read, write, and speak English well. Bachelor’s degree in hospitality or related field preferred

PRIOR EXPERIENCE: Prior front desk work and general office work are very desirable.

SPECIFIC REQUIREMENTS: Knowledge of all Front Desk systems and procedures, including computer and telephone equipment; thorough knowledge of features of hotel and property. Must be able to work nights, weekends and holidays.

Must be able to work MOD (AM/PM) shifts including overnight when needed.

PERSONALITY REQUIREMENTS: Must be service-oriented and able to project a friendly, hospitable feeling to the guest. Must be cooperative, calm, patient and enjoy working will all types of people.

RESPONSIBLE FOR: Money, keys and safety issues behind the Front Desk.

PHYSICAL DEMANDS: Must be versatile in the daily routine, sitting, standing, walking, bending, lifting and reaching. Must be able to handle the day-to-day interaction between the guest, staff and management.

WORKING ENVIRONMENT: Working throughout all areas in Front Desk/Guest Services.

NOTICE:

Job descriptions are not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. While this job description is intended to be an accurate reflection of the requirements of the job, management must reserve the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush job, or technological development) dictate. Because of various seasonal requirements, jobs in other areas of the resort may be offered as a replacement for this position to include work in other areas e.g. grounds maintenance, housekeeping, kitchen, etc.

Requirements:

Valid Drivers License is required
Experience is a plus!

Quick Apply

Refine Your Search

front office manager jobs in skytop pa

Assistant Front Desk Manager

Director of Rooms

Director of Guest Services

FRONT DESK SUPERVISOR

Data Entry / Reception

Director of Front Office

Assistant Dental Office Manager

Patient Coordinator

Front Desk Clerk-Seasonal

Guest Experience Mananger

Medical Receptionist

Store Manager

Team Captain Endzone & Loyalty (Front End)

Guest Service Agent

Front Desk Guest Group Coordinator

Night Auditor

Night Auditor

Optical Sales Consultant

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