Top 548 Customer support Jobs in Smyrna, Tn

Customer Support Specialist
City of Lebanon, TN —Lebanon, TN
- $21.32 an hour
- Full-time
- Background check
- Microsoft Excel
- Computer literacy
- Health insurance
- Dental insurance
14d
Printing Customer Service Representative
Akedis, LLC —Franklin, TN
- $50,000 - $65,000 a year
- Full-time
- Background check
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
4d
Customer Service Clerk
Old Dominion Freight Line —La Vergne, TN
- Full-time
- Office
- High school diploma or GED
- Communication skills
- Wellness program
- Disability insurance
Senior Representative, Customer Service
Cardinal Health —La Vergne, TN
- $18.70 - $26.80 an hour
- Research
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health savings account
14d
Customer Accounts Specialist
Caterpillar —Nashville, TN
- $74,124 - $118,608 a year
- Pass drug screening
- Office
- Organizational skills
- Health savings account
- Paid holidays
7d
Customer Experience Specialist
Quince —Nashville, TN
- $23 an hour
- Remote
- Background check
- Mid-level
- High school diploma or GED
- Paid training
- Health insurance
Remote Customer Service Representative
Kobie Marketing —Nashville, TN
- $17 - $19 an hour
- Weekends as needed
- Remote
- High school diploma or GED
- 2 years
- Communication skills
- Profit sharing
- Paid holidays
Quick Apply
Technical Support Representative - Tier I (Remote U.S.)
Uniguest —Nashville, TN
- $17.50 - $18.50 an hour
- Full-time
- Remote
- Windows
- High school diploma or GED
- SharePoint
- Health insurance
- Dental insurance
Quick Apply
10d
Customer Service Representative
Williams-Sonoma Inc. Customer Care Centers —Nashville, TN
- $15 an hour
- Seasonal
- Remote
- Hospitality
- Residential
- 1 year
- Work from home
- Employee discount
5d
Customer Services Representative (Verification of Benefits)
AmSurg LLC —Nashville, TN
- Remote
- High school diploma or GED
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
5h
Customer Care Representative
NDI OFFICE FURNITURE LLC —Nashville, TN
- $23 - $28 an hour
- Full-time
- ERP systems
- Research
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Remote Customer Service & Client Support Agent – Work From Home
The Gainey Agency —Nashville, TN
- Remote
- 18 years or older
- US work authorization
- Entry level
- Work from home
- Opportunities for advancement
Quick Apply
Customer Enrollment Representative
Spokane Strategies Partners —La Vergne, TN
- $800 - $1,200 a week
- Full-time
- In-person
- Communication skills
- Entry level
- Professional development assistance
Quick Apply
7h
Customer Relations Representative - State Farm Agent Team Member
Joel Laird - State Farm Agent —Smyrna, TN
- $60,000 - $90,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- Paid time off
Quick Apply
Customer Service Representative
Tower Loan of Mississippi, LLC —Smyrna, TN
- Extended hours
- Office
- High school diploma or GED
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Temporary Staffing: Member Support Specialist
Middle Tennessee Electric —Murfreesboro, TN
- From $20.91 an hour
- Contract
- High school diploma or GED
- Communication skills
- Entry level
- On-the-job training
4d
US Virtual - Customer Service Associate (Healthcare)
VXI Global Solutions —Nashville, TN
- $17 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Communication skills
- Paid training
- Health insurance
6d
Client Success Representative (Remote)
Demand.com —Nashville, TN
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Associate, Healthcare & Business Support
Lyft —Nashville, TN
- $16.62 - $20.77 an hour
- Weekends as needed
- Remote
- Fair chance
- 1 year
- Communication skills
- Commuter assistance
- Paid parental leave
Associate Customer Success Management
Censis —Nashville, TN
- $62,900 - $105,000 a year
- Surgery
- Mid-level
- Communication skills
5d

I want to receive the latest job alert for customer support in smyrna, tn

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support jobs near smyrna, tn

Customer Service Representative jobs in La Vergne, TN

Customer Service Representative jobs in Franklin, TN

Customer Service Representative jobs in Smyrna, TN

Customer Service Representative jobs in Nashville, TN

Customer Success Manager jobs in Nashville, TN

Customer Experience Specialist jobs in Nashville, TN

Account Specialist jobs in Nashville, TN

Technical Support Representative jobs in Nashville, TN

Senior Customer Service Representative jobs in Tennessee

Business Support jobs in Nashville, TN

Sales Representative jobs in Little Rock, AR

Call Center Representative jobs in Knoxville, TN

Customer Service Representative jobs in Fort Wayne, IN

Customer Service Representative jobs in Miami, FL

Call Center Representative jobs in Fort Worth, TX

Cx Customer Experience jobs in Remote

Customer Service Representative jobs in Shreveport, LA

Customer Service Representative jobs in Chattanooga, TN

Patient Registration Representative jobs in Los Angeles, CA

Customer Service jobs in Austin, TX

Customer Support Specialist

City of Lebanon, TN -
Lebanon, TN

Apply Now

Job Details

Full-time
$21.32 an hour
14 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Microsoft Excel
Customer support experience within hospitality industry
Customer support experience within government industry
Basic math
High school diploma or GED
Customer engagement
Ability to follow instructions
Customer issue escalation
Customer support
Productivity software
Balancing end-of-day transactions
Office experience

Full Job Description

Thank you for your interest in employment with the City of Lebanon. Applicants must use their own personal email address when applying. If you are using someone else’s email address, your application will be rejected. A completed application is required for your application to be considered and reviewed by the hiring manager. Do not leave blanks and do not skip the application questionnaire. Please ensure to fill out your full work history to be considered for the position.

GENERAL DEFINITION OF WORK
Responsibilities include resolving customer inquiries, recommending solutions and providing problem solving techniques. You will process orders, modify orders, maintain and record accurate payment receipts. You will have to communicate with customers in a timely manner, whether in-house or public customers. You will help to establish our reputation as a business that offers excellent customer support to all customers.

ESSENTIAL FUNCTIONS OF THE JOB

include the following, but are not limited to:

Maintain a positive and professional attitude towards customers at all times.
Position will be mainly working with our customers through the drive through window.
Collect and update all customer account information on multiples software platforms.
Provide detailed and accurate information within established time frames.
Responds to customers’ inquiries or issues via phone and email in a timely and accurate way regarding utilities and property tax information.
Receives, counts, balances and reports cash, checks and credit card payments daily for utility bills, miscellaneous fees and property taxes, providing receipts to customers.
Initiates and completes service order requests/works with meter technicians for installation.
Process orders, forms, applications and requests in a timely manner.
Research and resolve customer complaints while ensuring customer satisfaction.
Knowledge of all job duties in order to provide excellent customer support.
Assists customers with property tax and tax freeze applications to ensure information is accurate/enter information into the Tax Relief Application Management System (TRAMS).
Coordinates account information with other utility districts.
Process mail and payments left in overnight drop box daily.
Works closely with Meter Technicians for cutoffs, service orders and meter checks.
Process adjustments for customers with leaks.
Access and utilize the AMI system for meter reading, running reports and providing customers with information specifically regarding their daily usage.

ADDITIONAL DUTIES

Filing records and performing related work as assigned
Assists other office personnel and performs other duties as required.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

Basic knowledge of computer skills (Microsoft Office Suite)
Knowledge of business arithmetic.
Knowledge of department office procedures, methods, equipment with particular reference to receiving and reporting receipts for payments.
Ability to make decisions in the best interest of the business and customer.
Ability to follow oral and written instructions.
Ability to establish and maintain effective working relationships with the public and other employees.

EDUCATION
A high school diploma or G.E. D. equivalent is required.

SOFTWARE SKILLS
Must have strong knowledge of with Microsoft Office, Word, Excel and PowerPoint.

EXPERIENCE
Minimum 2-3 years of relevant office experience with strong customer interaction or customer service/customer support experience is required.

PHYSICAL DEMANDS, WORK ENVIRONMENT, AND REASONABLE ACCOMMODATIONS
While performing the duties of this job, the employee is frequently required to talk or hear. The employee is also required to stand; walk, sit; use hands to finger, and to handle or feel objects, tools, or controls. Will sit for long periods of time, must be able to reach. May be required to lift up to 10 lbs. May be required to lift up to 10 lbs. Job duties are performed in an office environment. Employees will utilize general office equipment including a copy machine, computer, adding machine, scanner and fax. It shall be the responsibility of the City of Lebanon Finance Director to assess the type(s) of reasonable accommodations which may be necessary to allow the individual to perform the essential functions of this role and to provide such necessary reasonable accommodations to a qualified individual with a disability, provided that nothing herein shall be construed to require the provision of reasonable accommodations if doing so will impose an undue hardship on the employing agency or a direct threat to the safety of himself/herself or others.

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

customer support jobs in smyrna, tn

Customer Support Specialist

Printing Customer Service Representative

Customer Service Clerk

Senior Representative, Customer Service

Customer Accounts Specialist

Customer Experience Specialist

Remote Customer Service Representative

Technical Support Representative - Tier I (Remote U.S.)

Customer Service Representative

Customer Services Representative (Verification of Benefits)

Customer Care Representative

Remote Customer Service & Client Support Agent – Work From Home

Customer Enrollment Representative

Customer Relations Representative - State Farm Agent Team Member

Customer Service Representative

Temporary Staffing: Member Support Specialist

US Virtual - Customer Service Associate (Healthcare)

Client Success Representative (Remote)

Associate, Healthcare & Business Support

Associate Customer Success Management

I want to receive the latest job alert for customer support in smyrna, tn

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected