Top 11 Front desk agent hotel Jobs in Solvang, Ca

FRONT DESK ASSOCIATE-HOTEL HOSPITALITY
Kronborg Inn- Solvang —Solvang, CA
- $20 an hour
- Part-time
- English
- Hotel
- High school diploma or GED
Quick Apply
Guest Services Agent
HOTEL YNEZ —Solvang, CA
- $17 - $19 an hour
- Part-time
- Sales
- English
- Hotel
Quick Apply
Front Desk Agent
Hampton Inn & Suites Buellton —Buellton, CA
- $19 - $20 an hour
- Part-time
- Sales
- Computer literacy
- Hotel
Quick Apply
10d
Night Auditor/Front Desk Clerk
King Frederik Inn —Solvang, CA
- $18 - $22 an hour
- Part-time
- In person
- Hotel
- Accounting
- In-person
- 401(k)
- Paid time off
Quick Apply
3d
Night Auditor
The Inn at Mattei's Tavern —Los Olivos, CA
- $23.25 - $25.25 an hour
- Full-time
- In person
- Residential
- Entry level
- Resort
Quick Apply
10d
Guest Services Agent
SKYVIEW HOTEL —Los Alamos, CA
- $18 an hour
- Part-time
- Basic math
- Hotel
- Ability to sit for extended periods
Quick Apply
Guest Service Representative
The Steward, Santa Barbara, a Tribute Portfolio Hotel —Santa Barbara, CA
- $20 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- 401(k)
Quick Apply
Part-Time Night Auditor
FOUND Hotels —Santa Barbara, CA
- $25 an hour
- Part-time
- Hotel
- Accounting
- Data entry
- Health insurance
- Dental insurance
Quick Apply
1d
Full-Time Night Auditor / Guide
FOUND Hotels —Santa Barbara, CA
- $22.50 - $25.00 an hour
- Weekends as needed
- Background check
- Hotel
- Accounting
Quick Apply
1d
Guest Service Representative Santa Barbara
Extended Stay America —Santa Barbara, CA
- $18 an hour
- Part-time
- Basic math
- English
- Hotel
Quick Apply

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Guest Services Agent
HOTEL YNEZ —Solvang, CA
Frequent standing and walking through the shift, including moving between the front desk, lobby and other guest areas. Room checks and mini bar restocking.
$17 - $19 an hour
Quick Apply
Agent, Front Desk
ALISAL PROPERTIES INC —Solvang, CA
This full-time regular position is responsible for welcoming, greeting, and providing excellent customer service to members/guests and visitors upon arrival at…
$26 an hour

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Front Desk Agent
The Westin Great Southern Columbus —Columbus, OH
You will greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation…
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Hotel Front Desk Agent Full and Part-Time
Courtyard Marriott Columbus OSU —Columbus, OH
Provide information to guest and visitor inquiries; coordinates all guest requests for special arrangement of services, courteously and efficiently informs…
Quick Apply

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front desk agent hotel jobs near solvang, ca

FRONT DESK ASSOCIATE-HOTEL HOSPITALITY

Kronborg Inn- Solvang
Solvang, CA

Quick Apply

Job Details

Part-time
$20 an hour

Qualifications

Customer communication
English
High school diploma or GED

Full Job Description

Front Desk Agent – Job Description

Reporting Structure

Reports to: Front Office Manager and General Manager

Requirements

High school diploma or equivalent required.
Ability to speak and communicate fluently in English.
Ability to stand for extended periods of time behind the front desk and in front office areas.
Ability to lift and carry items weighing up to 50 pounds.
Comfortable handling various objects, hotel products, and computer equipment.
Must be flexible and willing to work weekends, holidays, and varying shifts as needed.
Must have Front Desk/Hotel Experience
Marriott Experience preferred.

General Responsibilities

Provide prompt, friendly, courteous, and professional guest service at all times.
Perform guest check-in and check-out procedures efficiently and professionally.
Serve as Manager on Duty (MOD) when scheduled.

Specific Responsibilities

Register arriving guests, issue room keys, and provide information regarding hotel services, room locations, and local attractions.
Answer telephone calls in a prompt, courteous, and professional manner.
Promote and upsell room types and hotel services when possible to maximize hotel revenue.
Maintain proficiency in the Property Management System (PMS).
Complete all required brand training and maintain familiarity with brand standards and requirements through the Brand Portal.
Maintain a strong understanding of hotel operating procedures and policies.
Accurately process cash, credit card transactions, and other forms of payment according to established procedures.
Perform administrative tasks such as data entry, reporting, document scanning, and record maintenance.
Address guest complaints and requests professionally and take appropriate service recovery actions to ensure guest satisfaction.
Assist with additional duties as assigned, including:
- Guest room tours
- Special guest request
- Lobby cleaning and organization
- Preparing reports and documentation
Record and document all relevant events and incidents in the communication log.
Ensure the lobby and public areas, including the breakfast area, are clean, organized, and presentable.
Follow procedures that protect the safety, security, and privacy of guests and employees.
Operate all front desk equipment efficiently, including credit card machines, copiers, and fax machines.
Maintain complete knowledge of room types, rate plans, and hotel offerings.
Understand and follow the hotel’s franchise policies regarding guaranteed reservations and no-shows.
Process reservation modifications and cancellations accurately.
Promote a positive environment by being courteous, friendly, and helpful to guests, managers, and colleagues.
Encourage teamwork and quality service through clear communication and coordination with other departments.
Maintain schedule flexibility and be willing to work any assigned shift.

Preferred Attributes

Strong communication and interpersonal skills
Friendly and approachable personality
Ability to work well as part of a team-oriented environment
Attentive and active listener
Professional appearance and grooming
Ability to give praise openly and provide feedback constructively

Quick Apply

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front desk agent hotel jobs in solvang, ca

FRONT DESK ASSOCIATE-HOTEL HOSPITALITY

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