Top 405 Customer service Jobs in Sonoma, Ca

Partner Relations & Events Associate
Visit Napa Valley —Napa, CA
- $30 - $34 an hour
- Full-time
- Hospitality
- Microsoft Outlook
- 5 years
- Health savings account
- Paid holidays
Quick Apply
11d
Home Services Dispatcher
Peter Levi Plumbing, Heating, Cooling, and Drains —Novato, CA
- $25 - $35 an hour
- Mid-level
- High school diploma or GED
- Organizational skills
- Health savings account
- Paid holidays
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Client Relations Coordinator
Benchmark Wine Group —Napa, CA
- $20 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid holidays
- Health insurance
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11d
Customer Service Representative
CrossCheck, Inc. —Petaluma, CA
- $20 an hour
- Full-time
- Microsoft Outlook
- Windows
- Typing
- AD&D insurance
- Health insurance
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9d
Customer Service Representative
Best Collateral —Santa Rosa, CA
- $18.48 - $21.00 an hour
- Full-time
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
- Health insurance
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Front Desk Agent
Sage Hospitality —Sonoma, CA
- $25.44 an hour
- Full-time
- No experience needed
- English
- High school diploma or GED
Part Time Front Office Agent
FAIRMONT —Sonoma, CA
- $27 an hour
- Part-time
- US work authorization
- Communication skills
- Entry level
- Health insurance
- 401(k) matching
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Associate Patient Services Specialist
Providence —Napa, CA
- $28.97 - $36.55 an hour
- 8 hour shift
- Hospital
- Fair chance
- 1 year
- Paid parental leave
- Paid holidays
Front Desk Guest Service Agent (part-time)
MacArthur Place Hotel & Spa —Sonoma, CA
- $22 an hour
- Part-time
- Conflict management
- Organizational skills
- Communication skills
- Opportunities for advancement
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Front Desk Agent
The Lodge at Sonoma —Sonoma, CA
- Up to $24.21 an hour
- Online Application
- US work authorization
- Fair chance
- In-person
- Health insurance
- Dental insurance
Quick Apply
13d
Customer Service Professional
Matt & Jeff’s Carwash and Detail —Novato, CA
- $25 - $35 an hour
- Weekends as needed
- Bilingual
- Clean driving record
- Computer literacy
Quick Apply
6d
Dispatcher
John Owens Services —Petaluma, CA
- $25 - $40 an hour
- Full-time
- Mid-level
- 3 years
- Leadership
- Health insurance
- Dental insurance
Quick Apply
6d
Claims Customer Service Representative I
Partnership HealthPlan of California —Fairfield, CA
- $29.95 - $35.19 an hour
- Full-time
- Computer literacy
- Research
- High school diploma or GED
Front Desk Escrow Assistant
First American Title Company —Sonoma, CA
- $20.31 - $25.00 an hour
- Full-time
- Office
- Data entry
- Fair chance
- Employee stock purchase plan
- Health insurance
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Customer Service Representative, CC
Partnership HealthPlan of California —Fairfield, CA
- $29.95 - $35.19 an hour
- Full-time
- Spanish
- Mid-level
- Administrative experience
Call Center Representative I - Napa County
CommuniCare+OLE —Napa, CA
- $24.21 - $29.59 an hour
- Full-time
- Spanish
- English
- Microsoft Office
- 403(b) matching
- Health savings account
Quick Apply
Front Dest Guest Service Agents (1 FT, 1 PT)
MacArthur Place —Sonoma, CA
- $22 - $23 an hour
- Part-time
- Computer literacy
- Cleaning
- Communication skills
- Employee discount
Quick Apply
Member Service Center Representative
Redwood Credit Union —Napa, CA
- $24 - $31 an hour
- Full-time
- Computer literacy
- Writing skills
- Windows
- Paid holidays
- Health insurance
Quick Apply
7d
Customer Service and Facility Attendant
PARKPOINT CLUBS —Sonoma, CA
- $19 - $23 an hour
- Part-time
- CPR Certification
- Computer literacy
- Basic math
Front Office Coordinator, Cardiology, Multi-Stie, (Larkspur/Novato/Petaluma/Sonoma/Napa), Full-Time, Days
MarinHealth Medical Network —Sonoma, CA
- $22.50 - $31.50 an hour
- 8 hour shift
- Spanish
- Computer literacy
- English
Quick Apply

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customer service jobs near sonoma, ca

Partner Relations & Events Associate

Visit Napa Valley
Napa, CA

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Job Details

Full-time
$30 - $34 an hour
11 days ago

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Confidential information handling
Spreadsheets
Customer relationship management

Full Job Description

Visit Napa Valley is seeking a detail oriented, professional partner-facing individual to join our team as an Associate, Partner Relations & Events. This position will report to the Director of Partner Relations & Events and be responsible for managing our database of the hundreds of visitor-facing businesses throughout the Napa Valley as well as event management. This position requires that you are detail oriented and enjoy multitasking to maintain accurate partners contacts and manage the calendar of partner touchpoints. You will work with our Napa Valley Welcome Center team to coordinate Partner Pop-ups and other events.

Essential Duties and Responsibilities:

Partner Relations

1. Oversee existing CRM partner list, ensuring that all partner contacts are provided to Visit Napa Valley for the account to be up to date and accurate in Simpleview CRM.

2. Answer partner questions about their partnership and benefits, help troubleshoot any issues and resolve to client satisfaction.

3. Schedule information meetings and provide partner portal trainings, including taking a proactive approach to group trainings when possible.

4. Continuous partner relationship building and maintenance in collaboration with the Sales Team and the Director of Partner Relations & Events

5. Help drive the annual renewal process, striving for 100% renewal rate.

6. Support and assist in identifying and soliciting new partner members.

7. Work closely with Director of Partner Relations & Events to continually improve the partnership program offerings and develop new ideas for partners

8. Constantly review our Premium (highest level) partners to make sure that all of their benefits are being received.

9. Deliver metric reporting for all partners on a regular basis

10. Assist in managing partner account invoicing and accounts receivables.

11. Working within our existing recognition program, work with Director of Partner Relations & Events to develop and implement regular partner recognition strategy to facilitate engagement and connection with VNV.

12. Support VNV content platforms, programs and initiatives by assisting in the development of material to inform, engage and educate community partners.

13. Support the partnership retention program, with a focus on ROI and added value:

14. Oversee revenue processing from new and renewing partnerships.

15. Other duties as assigned.

Experiential Events Management

1. Oversee and manage invitations to partner events.

2. Manage ROS and key deadlines for each event and communicate with stakeholders and any other relevant staff.

3. For consumer facing events, communicate key details with marketing for proper promotion of event.

4. Work closely with Director to develop additional event programming that will benefit the partner community.

5. Attend community events that Visit Napa Valley is sponsoring, as needed.

6. Other duties as assigned.

Position Specifications:

· 5+ years of experience maintaining and working in a CRM

· Ability to handle sensitive/confidential information.

· Advanced Excel Skills

· Must have the ability to multi-task, attention to detail and organizational skills.

· Resourceful problem solver.

· Superior experience and competency with Microsoft Office, including Outlook, Excel, Word, and PowerPoint; strong comfort level to learn to use various other internal software tools.

· Excellent, accurate and professional written & verbal communication.

· Familiarity with or a strong desire to learn about the Napa Valley hospitality, wine, and tourism industries.

What we will provide:

Health Benefits: 100% of the premium covered for you and 50% for eligible family members, including medical, dental, vision and life insurance
3 Weeks Paid Time Off (PTO) and 11 paid holidays (when applicable)
401(k) Retirement Savings Plan, with company matching up to 4% of salary.
The expected hourly rate for this role is $30 - $34 per hour. Actual pay will be determined by experience, education and qualifications.

Pay: $30.00 - $34.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer service jobs in sonoma, ca

Partner Relations & Events Associate

Home Services Dispatcher

Client Relations Coordinator

Customer Service Representative

Customer Service Representative

Front Desk Agent

Part Time Front Office Agent

Associate Patient Services Specialist

Front Desk Guest Service Agent (part-time)

Front Desk Agent

Customer Service Professional

Dispatcher

Claims Customer Service Representative I

Front Desk Escrow Assistant

Customer Service Representative, CC

Call Center Representative I - Napa County

Front Dest Guest Service Agents (1 FT, 1 PT)

Member Service Center Representative

Customer Service and Facility Attendant

Front Office Coordinator, Cardiology, Multi-Stie, (Larkspur/Novato/Petaluma/Sonoma/Napa), Full-Time, Days

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