Top 16 Branch manager Jobs in South Bend, In

Branch Manager
STURGIS BANK —Niles, MI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Maintenance
RN- Branch Manager
PurposeCare —South Bend, IN
- $83,000 - $85,000 a year
- Urgently hiring
- Home Health
- Senior level
- Disability insurance
- Health insurance
Quick Apply
2d
Branch Manager
Richards Building Supply —South Bend, IN
- Full-time
- Customer service
- Mid-level
- Residential
- Fuel card
- Relocation assistance
Quick Apply
Branch Manager
Badger Daylighting Corp. —South Bend, IN
- Full-time
- Engineering
- 3 years
- Team management
- Health insurance
- Dental insurance
12d
Branch Manager
EVERENCE SERVICES, —Goshen, IN
- Full-time
- Mid-level
- Office
- Math
Quick Apply
11d
City Branch Assistant Manager
St. Joe County Public Library —South Bend, IN
- $20.41 - $30.62 an hour
- Weekends as needed
- Spanish
- Management
- Merchandising
- AD&D insurance
- Paid holidays
Quick Apply
Branch Manager II
United Federal Credit Union —Buchanan, MI
- Mid-level
- Office
- Bachelor's degree
Retail Assistant Branch Manager
Woodforest National Bank —South Bend, IN
- Extended hours
- Mid-level
- High school diploma or GED
- Travel
- Employee stock ownership plan
Financial Center Manager Associate - South Bend
Fifth Third Bank —South Bend, IN
- Full-time
- Mid-level
- Office
- Leadership
Assistant Branch Manager- Bremen
First Federal Savings Bank (Indiana) —Bremen, IN
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
Banking Center Manager, LaPorte Boyd Banking Center, LaPorte, IN
1st Source Bank —La Porte, IN
- Microsoft Excel
- Customer service
- Office
Assistant Branch Manager
SiteOne Landscape Supply —South Bend, IN
- Full-time
- Inventory management
- Pass drug screening
- Mid-level
18h
Financial Center Manager Associate
Fifth Third Bank —Dowagiac, MI
- Full-time
- Mid-level
- Office
- Recruiting
Retail Branch Manager
Woodforest National Bank —La Porte, IN
- Extended hours
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Employee stock ownership plan
Branch Manager I
World Finance Company of Indiana, LLC —Mishawaka, IN
- $35,500 - $43,000 a year
- Extended hours
- Mid-level
- Office
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
6d

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Branch Manager

STURGIS BANK -
Niles, MI

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Job Details

Full-time

Qualifications

Customer communication
Banking services expertise
Financial services customer support
Report writing
Business operations

Full Job Description

Description:

Summary:

Responsible for efficient, effective management of a full-service branch/banking center. Ensures that established policies and procedures are followed. Makes business calls and represents the bank at civic and service functions. Oversees provision of a full range of services to current and prospective customers. Ensure customers are promptly and professionally served. Trains, directs, and supervises bank staff. Depending upon branch and region assignment performs any combination of the duties outlined below.

Key Responsibilities:

Directs all aspects of daily branch operations. Provides back up to Personal Banker Supervisor and Personal Bankers, ready to engage with customers in the lobby or run a transaction window as needed.
Responsible for the general appearance, maintenance, and safety of the banking center and ensures that all security policies and procedures are followed.
Delivers high quality customer service, acting as a financial concierge, building long-term relationships with customers. Maintains a current and comprehensive knowledge of bank’s products and services.
Provides professional responses to complex and/or sensitive service issues. Thinks creatively and uses sound judgment when investigating and resolving service matters, while assuring a high degree of customer satisfaction.
Creates a positive customer experience through a warm and welcoming environment that encourages customer relationship building. Maintains customer confidentiality. Enhances customer interactions, creating a more individualized tailored experience.
Proactively educates Frontline staff to ensure adherence to all regulatory requirements and guidelines, ethical standards, encourages sharing of best practices and effective sales techniques. Implement risk management strategies and maintains branch security and emergency procedures.
Attends the weekly Frontline Supervisor Meeting and is prepared to contribute to the discussion and communicates information to staff as not in attendance. Attends and requires attendance of Frontline staff to weekly Frontline meeting. Apply new practices and insights to daily practice at the branch. Conducts weekly meetings with Frontline staff.
Proficient in Microsoft office suite including Outlook, Teams, Excel and Word.
Provides visible leadership; networks with businesses and community organizations to ensure continued growth and presence of Sturgis Bank in the community. Leads by example and is a role model for their team and peers.
Effectively and regularly communicates with Branch Administration, management, and other departments and branches.
Identifies business growth opportunities and capitalizes on them through on-site visits to both prospective and existing customers. Partners with business partners to ensure handoffs to other departments are a positive experience for customers.
Participates and encourages attendance in local community events. Activates partnerships within the area, through corporate financial support.
Mentors banking center team through frequent coaching sessions to build product knowledge, review goals, sets expectations, and recognizes areas of success and opportunities for development. Holds staff members accountable to bank standards. Recognizes and facilitates any needed or desired Professional Development opportunities for staff.
Supervises scheduling completed by Personal Banker Supervisor ensuring staff coverage is sufficient and efficient. Alerts Branch Administration and HR as needed to upcoming staffing needs and participates in recruitment of new staff members.
Other tasks as assigned.

Supervisory Responsibilities:

Supervises all Personal Banker Supervisors.

Requirements:

Qualifications

Knowledge of branch operations to coordinate the daily functioning of the banking center.
Ability to learn company products, services, and related information to perform each essential duty satisfactorily.
Knowledge of basic customer service procedures/techniques and ability to effectively serve internal or external customers.
Ability to communicate effectively with banking center staff, business partners, and incoming and potential customers.
Ability to read, analyze, and interpret general business statements, technical procedures, or governmental regulations related to their position.
Ability to write reports, business correspondence, and procedure manuals.
Ability to communicate clearly and effectively in both written and oral form.
Ability to remain calm and professional during peak periods of activity and manage multiple tasks simultaneously.
Ability to troubleshoot and develop solutions to customer problems in a timely manner.

Education and/or Experience

Bachelor's degree (B. A.) from four-year college or university; or one to two years related banking and/or management experience and/or training; or equivalent combination of education and experience.

Certificates, Licenses, Registrations

Not Applicable.

Work Environment:

General office working conditions exist. Employee may experience sustained moderate/high periods of activity with multiple tasks being performed. They may experience communication with a variety of internal and external sources under favorable and unfavorable conditions. Noise level in the work environment is usually minimal.

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branch manager jobs in south bend, in

Branch Manager

RN- Branch Manager

Branch Manager

Branch Manager

Branch Manager

City Branch Assistant Manager

Branch Manager II

Retail Assistant Branch Manager

Financial Center Manager Associate - South Bend

Assistant Branch Manager- Bremen

Banking Center Manager, LaPorte Boyd Banking Center, LaPorte, IN

Assistant Branch Manager

Financial Center Manager Associate

Retail Branch Manager

Branch Manager I

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