Top 35 Help desk Jobs in South Charleston, Wv

Service Desktop Support Analyst
Coforge Ltd. —Charleston, WV
- $16 - $17 an hour
- Full-time
- Background check
- Mid-level
- Windows
- Health insurance
- 401(k)
Quick Apply
5d
Lead Help Desk Technician
Associated Systems Professionals, LLC —South Charleston, WV
- $32,000 - $40,000 a year
- Full-time
- Mid-level
- Windows
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
9d
Help Desk Support
City National Bank of WV —Cross Lanes, WV
- Full-time
- Research
- Office
- Computer networking
- Paid parental leave
- Health insurance
Quick Apply
1d
Technical Support Rep I
Shentel —Charleston, WV
- From $18 an hour
- Online Application
- Computer literacy
- High school diploma or GED
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
2d
Level 1 – Service Desk Technician
Next Level Technologies —Charleston, WV
- Mid-level
Associate Service Desk Analyst -- VH IT Customer Support Center -- Northgate-400 Association Dr.
CAMC Health System —Charleston, WV
- Overtime
- Research
- Windows
- Organizational skills
Associate Service Desk Analyst -- VH IT Customer Support Center -- Northgate-400 Association Dr.
Mon Health —Charleston, WV
- Overtime
- Research
- Windows
- Organizational skills
Level 3 – Service Desk Technologist
Next Level Technologies —Charleston, WV
- Azure
- Windows
- Linux
Client Support Desk Analyst
defi AUTO LLC —Charleston, WV
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply
Managed Services Coordinator II
Segra —Charleston, WV
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Health savings account
- Paid holidays
Quick Apply
1d
VFD Technical Support Specialist
ABB Inc. —Charleston, WV
- $52,500 - $84,000 a year
- Full-time
- Computer literacy
- English
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
4d
Operations Training Manager (Remote)
SOLV Energy, LLC —Charleston, WV
- $106,669 - $128,003 a year
- Full-time
- Remote
- Construction site
- ERP systems
- Project management
- Paid holidays
- Disability insurance
Quick Apply
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Saint Albans, WV
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
IT Technician FT - On-Site Charleston, WV Local Area Only
Highland Hospital —Charleston, WV
- Weekends as needed
- Hospital
- Mid-level
- Databases
Quick Apply
HV Training and Technical Support Specialist (Remote)
SOLV Energy, LLC —Charleston, WV
- $113,100 - $141,375 a year
- Weekends as needed
- Remote
- English
- High school diploma or GED
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
Manufacturing Specialist - AI Trainer
micro1 —United States
- $50 - $100 an hour
- Contract
- Remote
- No experience needed
- Manufacturing
- Communication skills
- Flexible schedule

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Lead Help Desk Technician
Associated Systems Professionals, LLC —South Charleston, WV
Must have a valid driver's license and reliable transportation for local site visits. Respond to support tickets, phone calls, and emails in a timely and…
$32,000 - $40,000 a year
Quick Apply
9d
IT Help Desk Technician
Integrated Services for Behavioral Health —Gallipolis, OH
Under indirect supervision, this position will also provide responses to telephone calls, email requests, helpdesk tickets, and direct staff requests for…
$25.66 - $30.06 an hour
Quick Apply

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Tier 1 Service Technician
Data Path Inc —Dublin, OH
Communicating clearly with both technical and non-technical users. This is the first point of contact for our clients, you'll resolve everyday technical issues,…
$22 - $27 an hour
Quick Apply
3d
IT Support Technician
Metro Early College High School —Columbus, OH
Prepare end user support documentation and knowledge educating clients on procedures for resolving or preventing recurrence of a technical problems.
$44,000 a year
Quick Apply
5d

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help desk jobs near south charleston, wv

Service Desktop Support Analyst

Coforge Ltd. -
Charleston, WV

Quick Apply

Job Details

Full-time
$16 - $17 an hour
5 days ago

Benefits

Health insurance
401(k)
Paid time off
Life insurance

Qualifications

Live chat
Network troubleshooting
Email customer support
Technical support via phone
Phone communication
Technical documentation
Incident report management
Mid-level
Windows
Incident Escalation
Computer hardware
Desktop (troubleshooting support)
Issue tracking
WAN
Technical support via email
Technical writing experience within technology
Hardware diagnostics
Escalation handling
2 years
Communication skills
Peripheral hardware support
CompTIA A+
Client interaction via phone calls

Full Job Description

We at Coforge are hiring a Service Desk Support with below skillset:-

Handle inbound/outbound calls.
Provide Level 1/2 support to the client.
Identify issues and escalate issues when necessary.
Resolve end-user incidents and process requests upon first contact via Phone, Email and Chat
Escalate user issues to appropriate resources when necessary.
Perform software, hardware, and basic network troubleshooting.
Clearly document user issues and troubleshooting steps.
Maintain technical documentation.
Outstanding Customer Service skills.
Ability to communicate effectively via, telephone, chat and e-mail with customers and peers in varying roles
Excellent skills in the following areas: Communication - Interpersonal - Analytical - Problem Solving.
Adept in troubleshooting system and application issues with goal of First Call Resolution
Proficient in Windows 7 and above
Understanding of LAN/WAN connectivity.
Understanding of hardware (peripherals) with moderate-to-high level software, and hardware troubleshooting skills.
Ability to multitask in a fast-paced environment.

Preferred Skills

Previous Customer Service experience in a high volume, Technical Support Center.
2+ years of Call Center experience or equivalent required.
A+ Certification preferred, but not required, other certifications a plus.
Exceptional understanding of Technical Support Center or Help Desk environment including operations, processes, etc.

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

401(k)
Health insurance
Life insurance
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

help desk jobs in south charleston, wv

Service Desktop Support Analyst

Lead Help Desk Technician

Help Desk Support

Technical Support Rep I

Level 1 – Service Desk Technician

Associate Service Desk Analyst -- VH IT Customer Support Center -- Northgate-400 Association Dr.

Associate Service Desk Analyst -- VH IT Customer Support Center -- Northgate-400 Association Dr.

Level 3 – Service Desk Technologist

Client Support Desk Analyst

Managed Services Coordinator II

VFD Technical Support Specialist

Operations Training Manager (Remote)

Seasonal, Operations Technical Specialist (Part Time)

IT Technician FT - On-Site Charleston, WV Local Area Only

HV Training and Technical Support Specialist (Remote)

Manufacturing Specialist - AI Trainer

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