Top 47 Personal lines Jobs in South Dakota

Customer Service Representative - Life
Sammons Financial Group —Sioux Falls, SD
- $35,085 - $73,094 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Paid holidays
Personal Lines Growth Specialist
Dane Stahl Agency LLC —Watertown, SD
- $40,000 - $70,000 a year
- Full-time
- Background check
- Business development
- In-person
- Paid training
- Opportunities for advancement
Quick Apply
Personal Lines Account Assistant - Entry Level
Western Dakota Insurors Inc —Rapid City, SD
- $40,000 - $48,000 a year
- Full-time
- Office
- High school diploma or GED
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
SVP, Credit Administration
CorTrust Bank —Sioux Falls, SD
- Office
- Analysis skills
- Mentoring
- Paid time off
- Employee assistance program
Quick Apply
Insurance Agent (Licensed Personal Lines, P&C) - Remote
Concentrix —South Dakota
- $18 - $20 an hour
- Urgently hiring
- Remote
- 18 years or older
- Computer literacy
- Residential
- Paid training
- Paid holidays
Sales Account Consultant (Base Salary + Commission)
PFG Manufacturing —Sioux Falls, SD
- $55,000 - $70,000 a year
- Weekends as needed
- Basic math
- Mid-level
- Ability to lift 50 pounds
- Employee stock purchase plan
- Health insurance
Sr. Account Service Representative
Wellmark, Inc. —Sioux Falls, SD
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Research
Quick Apply
Personal Lines Account Manager- Experienced
Western Dakota Insurors Inc —Rapid City, SD
- $50,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid training
- Disability insurance
Quick Apply
Commercial Sales & Business Development Specialist
Hebron Brick Company —Rapid City, SD
- $70,000 - $85,000 a year
- Full-time
- Construction site
- Mid-level
- Office
- Employee stock ownership plan
Quick Apply
Commercial Lines Associate Client Representative
World Insurance Associates LLC —Sioux Falls, SD
- Full-time
- Office
- High school diploma or GED
- Typing
Quick Apply
Insurance Agent (Licensed Personal Lines, P&C) (Bilingual: Spanish) - Remote
Concentrix —South Dakota
- $18 - $20 an hour
- Urgently hiring
- Remote
- Spanish
- Computer literacy
- English
- Paid training
- Paid holidays
Credit Analyst- Sioux Falls (Full Time)
CorTrust Bank —Sioux Falls, SD
- Full-time
- Research
- Mid-level
- Office
- Paid time off
- Employee assistance program
Quick Apply
7d
Commercial Lines Account Manager
North Risk Partners, LLC —Sioux Falls, SD
- $60,000 - $75,000 a year
- Overtime
- English
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Senior Credit Officer
First PREMIER Bank —Sioux Falls, SD
- Full-time
- Office
- Finance
- Master's degree
- Wellness program
- Health insurance
Customer Care Representative
Coca-Cola Bottling Company High Country —Rapid City, SD
- $18 an hour
- Full-time
- Word processing
- Writing skills
- Office
- Health insurance
- Dental insurance
Quick Apply
11d
Commercial Lines Associate Account Manager
North Risk Partners, LLC —Sioux Falls, SD
- $23.32 - $28.50 an hour
- Overtime
- English
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Sr. Account Executive
CVS Health —Pierre, SD
- $46,988 - $121,543 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
Sales Executive - Commercial Lines
World Insurance Associates LLC —Sioux Falls, SD
- $60,000 - $200,000 a year
- Full-time
- Mid-level
- Business development
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Business Development Construction Equipment Sales Professional
Butler Machinery Company —Sioux Falls, SD
- Clean driving record
- Construction site
- Dealership
- Health savings account
- AD&D insurance
Quick Apply
7d
Associate Insurance Producer
Dacotah Bank —Sioux Falls, SD
- Full-time
- Background check
- Business development
- In-person
- Health savings account
- Health insurance
Quick Apply

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Customer Service Representative - Life

Sammons Financial Group -
Sioux Falls, SD

Apply Now

Job Details

Full-time
$35,085 - $73,094 a year

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Matching gift program
Tuition reimbursement
Paid time off
Vision insurance
Employee stock ownership plan
Volunteer time off
Life insurance

Qualifications

Microsoft Word
Retirement account customer support
Correspondence management
Insurance products customer support
Microsoft Excel
Email customer support
Microsoft Outlook
Phone communication
Coaching
Filing
Process improvement
Mid-level
Life insurance knowledge
Insurance issue resolution
Key Performance Indicators
Bachelor's degree
Fax machines
Customer engagement
Mentoring
Organizational skills
Billing issue inquiries
Root cause analysis
Faxing
Process management
Communication skills
Office phone management

Full Job Description

Overview: Communicate verbally with policyowners, agents, third parties and internal support departments in matters relating to customer needs. Approach all interactions with the customer at the forefront, using the corporate shared values as the guide for all interactions. Responsibilities: • Responsible for front line/customer facing in responding to inbound calls by providing support to agents, policy owners, third parties or others in verbal and written communication using a professional and friendly approach. Calls must be handled according to company policy and procedure, Service Level and Quality Standard Agreements.

Answer calls regarding, but not limited to: policy values, various features and rider benefits, coverage options, indexed and variable policy performance, products, interest rates, address changes and allocation changes, withdrawals, surrenders, transfers and exchanges, beneficiary changes, ownership changes, guideline and regulations, annual and quarterly statements, completing forms and provide standard established turnaround times, as applicable.
Acquire and maintain working knowledge of company products. This includes staying familiar with the most up-to-date changes to procedures as well as completing any required training courses.
Field questions regarding policy loans, billing and accounting processing, grace processing and lapse notification.
Display a working knowledge of premium and contribution regulations.
Correctly identify appropriate regulations to ensure proper handling of requests. Verify and provide explanation for tax documents.
Consult and coordinate with all other applicable departments including New Business, Agency Services, Sales and Marketing, Customer Correspondence and the Annuity/Life Division.
Submit accurate and timely requests via workflow system to ensure work item is handled in accordance with varying departmental procedures. Have working knowledge of each department’s job function and all designated service level agreements to manage end user expectations.
Meet departmental expectations for phone and written quality, average handle time, held and consulted calls and availability checks.
Navigate and provide direction to agents and policy owners to access policy information via external websites. Troubleshoot website display errors, assist with setting up notification preferences, requesting illustrations and reviewing policy correspondence.
Identify, communicate and proactively work to solve problems or issues before a service breakdown or complaint occurs.
Maintain multiple job functions such as incoming calls, e-mails, noting files, faxing, while being flexible between high and low call volumes while displaying exemplary customer service skills.
Efficiently navigate multiple systems as well as Microsoft Word, Excel and Outlook.
Provide trends and feedback to department leadership to be shared with division and senior leadership, as received through communications with customers or agents. Openly discuss concerns within the area and/or team and provide ideas for improvement. Look for ways to improve a process and/or procedure and openly discuss your thoughts.
Promote teamwork by supporting team members and sharing knowledge; provide feedback and coaching ideas for peer mentoring and personal development.
Participate and apply continued training on additional job functions for department advancement. Participate in developmental workforce courses and apply learning.
Assist management with determining and implementing efficient workflow methods.
Drive to meet/exceed all performance goals including KPIs (key performance indicators), SLAs (service level agreements) and other communicated standards.
Proactively participate in daily huddle board discussions offering ideas, insights and support.
Actively participate in problem solving sessions (standard work, root cause problem solving, etc.) as requested by your manager.
Take ownership of implementing standard work and other changes into your daily work processes.
Continuously strive to create a positive customer experience throughout all customer interactions, request processing/handling, and problem-solving efforts.
Commitment to embrace Sammons Financial Group Companies shared values (Accountability, Connection, Openness, Respect and Integrity).
As stated within the Company Attendance and Punctuality policy, regular attendance is required and expected in order to meet the business service levels and workflow demands.
Other duties as assigned. Qualifications:

Bachelor's Degree Preferred
Previous customer service/call center experience Preferred
Must have the ability to communicate effectively and tactfully with agents and policyowners
Must have knowledge of and ability to maneuver through multiple information screens
Excellent verbal and written communication skills
Must have strong organizational skills
Strong problem solving skills
Ability to work efficiently and independently or in a team environment
Able to adapt to frequent change

Suitability Requirements:

Criminal background check required.

Pay Range: USD $35,085.00 - USD $73,094.00 /Yr. Pay Transparency Verbiage: Range includes data points from multiple labor markets. Specific range is dependent on the labor market where the incumbent will be hired to perform the position. Starting salary is dependent on candidate qualifications and experience. For a narrower salary range specific to your labor market, please inquire. Company Information: •Comprehensive health coverage for you and your family, including Medical, Dental, Vision, HSA & FSA options, and term life insurance.

Competitive compensation with a performance-based incentive program tied to clear goals and individual and/or company success.
Invest in your future with our 100% company-funded Employee Stock Ownership Plan (ESOP), plus automatic enrollment in our 401(k).
Work–life balance that means something. Friday afternoons off year-round, generous paid time off, and paid holidays.
Commit to your growth with paid development time, tuition reimbursement, and professional development opportunities across industry, individual, and leadership programs.
Make an impact beyond the workplace through volunteer time off, and our company nonprofit matching gift program, supporting the causes that matter most to you.
An ownership culture that inspires; join a connected, values-driven workplace where employees take accountability, support one another, and are empowered to do their best work—together shaping our future shared success.

Work Authorization/Sponsorship: At this time, we’re not considering candidates that need any type of immigration sponsorship now or in the future or those needing work authorization for this role (This includes, but is not limited to students on F1-OPT, F1-CPT, J-1, etc.) Additional Information:

Sammons Financial Group Is An Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by applicable law.

ADA
Sammons Financial Group is committed to providing reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. If you need assistance or a reasonable accommodation at any stage of the application or hiring process, including navigating our website or applying for a position, please contact [email protected] or call 800-728-2987.

E-Verify
Sammons Financial Group participates in E-Verify and will provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Policy for External Search Firms and Agencies
Sammons Financial Group maintains an internal Talent Acquisition function and does not accept unsolicited resumes or candidate submissions from search firms, staffing agencies, or other third-party recruiting vendors. Please review our Recruitment Agency Policy for additional information here.

Apply Now

Refine Your Search

personal lines jobs in south dakota

Customer Service Representative - Life

Personal Lines Growth Specialist

Personal Lines Account Assistant - Entry Level

SVP, Credit Administration

Insurance Agent (Licensed Personal Lines, P&C) - Remote

Sales Account Consultant (Base Salary + Commission)

Sr. Account Service Representative

Personal Lines Account Manager- Experienced

Commercial Sales & Business Development Specialist

Commercial Lines Associate Client Representative

Insurance Agent (Licensed Personal Lines, P&C) (Bilingual: Spanish) - Remote

Credit Analyst- Sioux Falls (Full Time)

Commercial Lines Account Manager

Senior Credit Officer

Customer Care Representative

Commercial Lines Associate Account Manager

Sr. Account Executive

Sales Executive - Commercial Lines

Business Development Construction Equipment Sales Professional

Associate Insurance Producer

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