Top 14 Service desk manager Jobs in South Dakota

Service Desk Administrator I (IT)
HR Green —Sioux Falls, SD
- $50,500 - $87,200 a year
- On call
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Product Support Manager
CNH Industrial —Sioux Falls, SD
- $86,625 - $132,825 a year
- Full-time
- Engineering
- Continuous improvement
- US work authorization
- Tuition reimbursement
- Adoption assistance
Compliance Manager (Information Security)
Sterling Computers Corporation —North Sioux City, SD
- Full-time
- Office
- Analysis skills
- Continuous improvement
Quick Apply
Systems Engineer - Level 1
KT Connections —Rapid City, SD
- 1 year
- Associate's degree
- Entry level
Customer Service Manager
Americas Mailbox Inc —Box Elder, SD
- $52,000 - $59,000 a year
- Full-time
- In person
- Writing skills
- Mid-level
- Office
- Dental insurance
- Vision insurance
Quick Apply
Information Technology (IT) Manager
Brookings Municipal Utilities —Brookings, SD
- $125,000 - $150,000 a year
- Full-time
- Ability to walk for extended periods
- Writing skills
- System design
Quick Apply
Support Services Analyst
South Dakota Board of Regents —Vermillion, SD
- Weekends as needed
- Mid-level
- Office
- Windows
Systems Engineer - Level 2
KT Connections —Rapid City, SD
- System design
- Mid-level
- Mentoring
IT Field Service Support
Wurth IT USA —Watertown, SD
- On call
- Computer Science
- Mid-level
- Office
2h
IT Director
NEW ANGUS LLC —Aberdeen, SD
- Full-time
- Google Workspace
- 5 years
- ERP systems
Quick Apply

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Service Desk Administrator I (IT)

HR Green -
Sioux Falls, SD

Quick Apply

Job Details

$50,500 - $87,200 a year

Qualifications

Asset management
Microsoft Outlook
IT user and group management
Phone communication
IT asset management
Laptop (troubleshooting support)
Mid-level
Windows
Printer (troubleshooting support)
Microsoft System Center
Driver's License
Shipping & receiving
Productivity software support
Desktop (troubleshooting support)
Computer management
Virtualization
Remote access software
Azure AD
Customer support ticket management
Shipping and receiving inventory management
Desktop applications
Microsoft Teams
Technical customer support for office equipment
MFA
Hardware management
System deployment
1 year
Identity and access management (IAM) solutions
Technical support via email
Desktop administration

Full Job Description

Join our team! Our mission is BUILDING COMMUNITIES. IMPROVING LIVES. For over 100 years, HR Green has done exactly that, serving as a trusted partner to our colleagues, our clients, and our communities. Each day, we work to find solutions that inspire our employees and fit our clients’ needs to build trust to exceed their expectations. We’re proud to be ranked No. 165 on Engineering News Record’s Top 500 Design Firms list in 2025.

What if showing up to work and having everything just work wasn’t something people had to hope for?

At HR Green, our engineers, project managers, and support staff depend on technology that works — every day, across every office. When something breaks, when a new hire needs to hit the ground running, when a remote employee can’t connect — you’re the first person they turn to.

We’re looking for a Service Desk Administrator I who’s ready to build real technical skills, make an immediate impact on the people around them, and grow into a long-term IT career at a firm that’s going places.

A great place to start — and grow

This is a Tier 1 support role, but that doesn’t mean it’s small. You’ll work across multiple regional offices, support a wide range of technology, and develop hands-on experience with the tools and systems that real IT teams use. You’ll have backup when you need it and ownership when you’re ready for it.

What you’ll be doing

Serve as the first point of contact for IT support requests — by phone, email, and remote tools — helping employees get unstuck fast
Troubleshoot and resolve common issues across Windows 11, Microsoft 365 (Outlook, Teams, OneDrive), and general hardware
Support end users in Citrix virtual desktop environments, diagnosing session errors and peripheral issues like monitors and printers
Image, configure, and deploy laptops using SCCM for new hires and device replacements
Own the onboarding and offboarding experience — account provisioning and deactivation, hardware setup, and equipment recovery
Handle routine account administration: password resets, MFA setup, and permission updates in Active Directory and Entra ID (Azure AD)
Provide remote and periodic on-site support for printers, plotters, and conference room technology
Help remote employees troubleshoot home office setups, including docking stations and Citrix connectivity
Keep IT asset inventory accurate — tracking, shipping, and receiving hardware across office locations
Document all support activity in the ticketing system, and when escalating, hand off to Tier 2 with clear, complete troubleshooting notes
Participate in an on-call rotation to support after-hours technical needs

You might be a great fit if…

You’re a natural problem-solver who gets satisfaction from helping people, not just closing tickets
You communicate clearly — you can explain a technical fix to someone who doesn’t speak IT
You’re organized, reliable, and take ownership of your work
You’re early in your IT career and looking for a role where you can learn fast and grow into more

What you bring

1–5 years of experience in a help desk or IT support role
Working knowledge of Windows 11 and Microsoft 365 applications
Familiarity with Citrix or other VDI environments is a plus
Experience with SCCM for device imaging and deployment
Basic knowledge of Active Directory, including user and group management
Strong written and verbal communication skills
CompTIA A+ or similar certification is a plus, but not required
Valid driver’s license and reliable transportation — some regional travel is part of the role

Compensation Range

$50,500.00 - $87,200.00

The expected compensation range for this position is displayed in accordance with the Minnesota Omnibus Labor and Industry Policy Bill Article 7 Section 2 and the Illinois Salary Transparency amendment to the Equal Pay Act of 2003. The final agreed-upon compensation is based on a number of factors, including but not limited to: individual education, qualifications, skills, prior work experience, competencies, and geographic work location. The total annual compensation package may consist of a base salary and eligibility to participate, after a qualifying period, in our performance and discretionary incentive bonus program(s).

The expected compensation range for this position is displayed in accordance with the Illinois Salary Transparency amendment to the Equal Pay Act of 2003. The final agreed-upon compensation is based on a number of factors, including but not limited to: individual education, qualifications, skills, prior work experience, competencies, and geographic work location. The total annual compensation package may consist of a base salary and eligibility to participate, after a qualifying period, in our performance and discretionary incentive bonus program(s).

Why HR Green

Our people are the heart of our success. We strive to create an environment where employees feel inspired, supported, and empowered to do their best work. That dedication has earned us national recognition and a reputation as a place where careers actually grow.

Not only does HR Green provide you with a place to grow, thrive, and enjoy your work, but we are also dedicated to delivering a comprehensive and multi-faceted benefits package. Visit our website for detailed total rewards information.

https://www.hrgreen.com/careers/total-rewards/

HR Green is proud to be an affirmative action/ equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other classification protected by applicable federal, state or local law.

Quick Apply

Refine Your Search

service desk manager jobs in south dakota

Service Desk Administrator I (IT)

Product Support Manager

Compliance Manager (Information Security)

Systems Engineer - Level 1

Customer Service Manager

Information Technology (IT) Manager

Support Services Analyst

Systems Engineer - Level 2

IT Field Service Support

IT Director

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