Assistant General Manager - Fitness Sales and Operations
HardWorx Fitness | Long Beach, CA 90804
Full-Time | Tuesday Through Saturday
Starting Pay: $17 Per Hour Plus Uncapped Commission and Bonuses
About the Position
HardWorx Fitness is hiring a dependable, motivated, and sales-driven Assistant General Manager to help grow our Long Beach location.
This is not a traditional front desk position. This is a hands-on sales and operations role for someone who is comfortable generating leads, making outbound calls, following up with prospects, conducting gym tours, selling memberships, and being held accountable for monthly goals.
The right candidate will be confident, organized, competitive, coachable, and willing to take ownership of their results. You should be able to build relationships with members while also maintaining the urgency and discipline needed to close sales.
Previous fitness industry experience is helpful, but strong sales experience, reliability, and the ability to produce results are more important.
What You Will Do
- Generate new leads through outbound calls, text follow-ups, referrals, community outreach, local events, and other prospecting activities.
- Respond quickly to new inquiries and schedule prospects for gym tours, trial classes, and consultations.
- Conduct professional gym tours and explain our boxing, kickboxing, BJJ, MMA, HIIT, open gym, and personal training programs.
- Learn each prospect's goals and recommend the membership or training option that best fits their needs.
- Confidently ask for the sale, handle objections, and follow up until the prospect makes a decision.
- Meet or exceed monthly goals for memberships, EFT, and new membership sales.
- Maintain accurate prospect notes, appointments, follow-up tasks, and sales records in company-approved software.
- Build relationships with current members and help create a welcoming, high-energy gym environment.
- Assist with member retention, account questions, and customer service issues.
- Support the General Manager with daily operations, staff accountability, and location performance.
- Keep the front desk, sales area, equipment, and gym clean and organized.
- Attend sales meetings, training sessions, and performance reviews.
- Complete additional operational duties as needed.
Compensation
- Starting pay: $17 per hour
- Full-time schedule: Approximately 40 hours per week
- 10% commission on eligible EFT sales
- 10% commission on eligible new membership sales
- EFT commission increases to 20% when the individual monthly EFT goal is reached
- New membership sales commission increases to 20% when the individual monthly sales goal is reached
- Current performance benchmarks include:
- $2,000 in monthly EFT
- $10,000 in monthly new membership sales
- Additional monthly performance bonus opportunities
- Uncapped commission
- Paid training
- Opportunity to increase to $18 per hour after 90 days based on sales performance, attendance, reliability, and overall job performance
Commission categories are measured separately. Reaching the goal in one category increases the commission rate for that category.
Schedule
- Full-time
- Approximately 40 hours per week
- Tuesday through Saturday
- Morning, afternoon, and evening availability may be required
- Weekend availability is required
- Some holiday availability may be required
- In-person position in Long Beach, California
Required Qualifications
- At least 2 years of sales experience
- Experience working toward measurable sales goals, quotas, or revenue targets
- Comfortable making outbound calls and consistently following up with leads
- Able to confidently ask for the sale and handle common objections
- Strong verbal and written communication skills
- Professional, dependable, organized, and punctual
- Able to work independently and complete responsibilities without constant reminders
- Comfortable receiving direct coaching, feedback, and performance accountability
- Basic computer and customer relationship management software skills
- Reliable transportation or a dependable plan to arrive on time for every scheduled shift
- High school diploma or equivalent
- English required
- Spanish preferred
- Must be able to commute to Long Beach, CA 90804
You May Be a Strong Fit If You
- Are motivated by goals, commission, and opportunities to earn more
- Have a track record of following up and closing sales
- Take ownership instead of making excuses
- Look for solutions when challenges come up
- Can connect with different personalities and build trust quickly
- Stay organized while managing multiple leads and follow-up tasks
- Bring energy and professionalism to every shift
- Are willing to prospect instead of waiting for customers to walk in
- Understand that maintaining a clean gym is part of the job
- Want to grow into a larger leadership or management position
This Position Is Probably Not a Fit If You
- Are uncomfortable making outbound calls
- Do not want to work toward sales goals
- Avoid asking customers to make a purchasing decision
- Struggle with attendance, punctuality, or transportation
- Need repeated reminders to complete follow-ups
- Are only applying because you enjoy working out
- Are unwilling to help clean or support daily gym operations
- Are uncomfortable receiving direct performance feedback
How to Apply
Submit your resume and answer the following question in your application:
Describe a sales goal you were responsible for. What was the goal, what actions did you take, and what result did you achieve?
Applications that do not include a clear answer may not be considered.
Job Type: Full-time
Work Location: In person
Location: Long Beach, CA 90804
Starting Pay: $17 per hour plus commission and performance bonuses
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 40.0 per week
Benefits:
Compensation Package:
- Bonus opportunities
- Commission pay
- Monthly bonus
- Performance bonus
- Uncapped commission
Experience:
- Sales: 2 years (Required)
Language:
- English (Required)
- Spanish (Preferred)
Ability to Commute:
- Long Beach, CA 90804 (Required)
Ability to Relocate:
- Long Beach, CA 90804: Relocate before starting work (Required)
Work Location: In person
