Top 7 Senior desktop support Jobs in South Jordan Ut

NOC Operations Tech 1, 2, SR (Graveyard Shift)
UTOPIA Fiber —Murray, UT
- $22.31 - $35.25 an hour
- Overtime
- Background check
- Computer science
- Microsoft Excel
- Health savings account
- Health insurance
Quick Apply
11d
US Military and Veteran Senior Data Center Support Services Technician
Oracle —West Jordan, UT
- Weekends as needed
- Computer science
- Computer Science
- Ability to walk for extended periods
Sr. Customer Support Specialist (Remote)
Neumo Holdings LLC —West Jordan, UT
- Full-time
- Remote
- Computer science
- Computer Science
- Research
Quick Apply
Senior IT Support Analyst
Filevine —Salt Lake City, UT
- Full-time
- Computer Science
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
3d
Sr. Help Desk Technician
ID Logistics —West Jordan, UT
- $65,000 - $73,000 a year
- Night shift
- Mid-level
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Senior AI Training Specialist
University of Utah Health —Salt Lake City, UT
- 8 hour shift
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- 5 years
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Clinical Application Support Technician - Woods Cross
ROCKY MOUNTAIN CARE GROUP —Bountiful, UT
- $16 - $22 an hour
- Part-time
- Background check
- HIPAA
- Mid-level
- Paid holidays
- Health insurance
Quick Apply

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NOC Operations Tech 1, 2, SR (Graveyard Shift)

UTOPIA Fiber -
Murray, UT

Quick Apply

Job Details

Full-time
$22.31 - $35.25 an hour
11 days ago

Benefits

Health savings account
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
Life insurance
Retirement plan

Qualifications

Non-technical user support
Computer science
Microsoft Excel
Computer Science
Telecommunications network performance monitoring
Writing skills
IT system monitoring
Employee relationship building
English
Driver's License
Network monitoring tools
Associate's degree
Information Technology

Full Job Description

Network Operations Tech 1, 2, SR (Graveyard Shift)

Overview

UTOPIA Fiber is an open access network servicing over 70,000 business, municipal and residential subscribers with fiber connectivity for video, VOIP and data services across Utah with expansions into Idaho and Montana. As we continue to see record breaking annual growth, we are growing our core team in Network Operations and looking for dynamic, resourceful, detailed oriented technologists who can help us monitor, maintain, and grow this network.

Job Description

This is a skilled, technical work performed in the office providing supervision, leadership, and expertise in support, analysis, and maintenance of the fiber to the premise network. Core duties will include:

● Monitoring and maintaining the UTOPIA Fiber network infrastructure.

● Respond to network outages by troubleshooting and resolving network outages.

● Troubleshooting network issues with ISP and customers.

● Assisting with installations of business and residential customers.

● Ongoing skill development of yourself and the team by participating in postmortem analysis, training, independent learning as well as mentoring more junior technicians.

● Assisting other technicians, analysts, engineers, and managers with reporting needs.

● Notifying technical staff, management, and customers of issues that occur in the network infrastructure.

● Additional functions as necessary and directed by leadership

Preferred Employment Experience:

● Associates degree or higher in Computer Science, Information Technology, Information Systems, or related field

● NOC Tech 1: one year of job-related experience which must have included supporting a network system from a monitoring and configuration perspective; OR and equivalent combination of job-related education/experience (substituting one year of post-secondary education/training for six months of experience).

● NOC Tech 2: Either two years’ experience as a NOC Technician I; OR three years of comparable job-related experience which must have included supporting a network system from a monitoring and configuration perspective; OR an equivalent combination of job-related education/experience (substituting one year of post-secondary education/training for six months of experience).

● Senior NOC Tech: Either two years’ experience as a NOC Technician II; OR five years of comparable job-related experience which must have included supporting a network system from a monitoring and configuration perspective; OR an equivalent combination of job-related education/experience (substituting one year of post-secondary education/training for six months of experience).

Core skills we need in a candidate include:

● Exceptional customer service skills and the ability to communicate complex technical information to both technical and non-technical people both verbally and in writing.

● Experience with software tools such as ticketing systems, chat and text systems, email systems, Microsoft Word and Excel or Google docs

● Understanding of the Layer 1-3 of the Open Systems Interconnection (OSI) model

● Understanding of Layer 2 protocols such as RSTP, SPB, VLANs, ARP, MAC, etc.

● Experience with use of Telnet, SSH, traceroute, ping and other network support/troubleshooting protocols

● Experience with NMS (network monitoring systems) such as Solar Winds, Zabbix, OpenNMS, Zennos, Cacti, or Nagios

● Ability to maintain confidentiality and professionalism

● Ability to multitask in a high stressed environment

● Learn and keep current with technological advances

● Develop and maintain effective working relationships with the public, coworkers, and supervisors

Screening

● Based on the meeting the minimum requirements and job-related experience, skills, knowledge, and education

● Criminal background checks are conducted on all UTOPIA positions

● Non-disclosure may result in dismissal

● Valid, lawful driver’s license is required at time of appointment.

Physical/Environment Factors

● This work requires sitting at a computer for extended periods of time with some level of work taking place on the phone.

● Work shift includes swing, or graveyards including weekends and holidays; some overtime required.

Pre-Employment Testing

● Prior to appointment, applicants will be required to successfully pass a drug screening and background investigation.

This is not a remote position.

Apply at https://www.utopiafiber.com/careers/

Job Type: Full-time

Pay: $22.31 - $35.25 per hour

Benefits:

Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Retirement plan
Tuition reimbursement
Vision insurance

Language:

English (Required)

Shift availability:

Overnight Shift (Required)

Ability to Relocate:

Murray, UT 84121: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

senior desktop support jobs in south jordan ut

NOC Operations Tech 1, 2, SR (Graveyard Shift)

US Military and Veteran Senior Data Center Support Services Technician

Sr. Customer Support Specialist (Remote)

Senior IT Support Analyst

Sr. Help Desk Technician

Senior AI Training Specialist

Clinical Application Support Technician - Woods Cross

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