Top 42 Call center Jobs in South Paris Me

Customer Care Center Specialist
Norway Savings Bank —Norway, ME
- From $21 an hour
- Research
- High school diploma or GED
- Organizational skills
- Wellness program
- Health savings account
12d
Call Center Coordinator
Ancorum Credit Union —Lewiston, ME
- $25.76 - $37.89 an hour
- Full-time
- Computer literacy
- Writing skills
- Basic math
- Paid training
7d
Medical Services Specialist with Czech and English Language (100% Remote)
Conduent Poland Sp. z o.o. —Poland, ME
- Email
- Remote
- English
- Mid-level
- Organizational skills
- Paid holidays
- Health insurance
8d
Contact Center Customer Care Agent
Sunday River —Newry, ME
- $17 - $19 an hour
- Part-time
- Organizational skills
- Entry level
12d

More jobs to discover

Find similar jobs that you might be interested in.

Call Center Coordinator
Ancorum Credit Union —Lewiston, ME
Answer all incoming telephone, ITM, and Video Banking calls timely and satisfy the caller’s needs when feasible. Start pay is $22.76 plus $3.00 shift premium.
$25.76 - $37.89 an hour
7d
Access Coordinator - Brunswick
Sweetser —Brunswick, ME
Valid state driver's license. Receive and process all incoming calls using a multiline phone. Answers phone calls quickly and professionally, assists callers…
$20 an hour
Quick Apply

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Customer Service Representative - Bilingual Preferred
Dawson —Columbus, OH
Answer high-volume inbound calls from individuals and families affected by disasters. Must pass lifetime criminal background and credit check (no current…
$23.39 an hour
1d
Bilingual Customer Service Representative (Job #33224)
InnoSource —Columbus, OH
This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment…
$20 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for call center in south paris me

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call center jobs near south paris me

Service Coordinator jobs in Lewiston, ME

English Teacher jobs in Hawaii

Substitute Teacher jobs in Champaign, IL

English Teacher jobs in Sacramento County, CA

Substitute Teacher jobs in Plainfield, IL

Online Chemistry Teacher jobs in Remote

English Degree jobs in Oklahoma City, OK

English Teacher jobs in Arkansas

English Teacher jobs in Puerto Rico

Operations Support Specialist jobs in New York, NY

Customer Care Specialist jobs in Cherryville, NC

Customer Care Specialist jobs in Charlotte, NC

Customer Care Specialist jobs in Salt Lake City, UT

Healthcare Customer Support Remote jobs in Connecticut

Clinical Research Coordinator jobs in Ucla, CA

Service Coordinator jobs in San Fernando, CA

Scheduling Coordinator jobs in Los Angeles, CA

Service Coordinator jobs in Huntsville, AL

Service Coordinator jobs in Baltimore, MD

Service Coordinator jobs in Reading, PA

Customer Care Center Specialist

Norway Savings Bank -
Norway, ME

Apply Now

Job Details

From $21 an hour
12 days ago

Benefits

Wellness program
Health savings account
Paid holidays
Tuition reimbursement
Paid time off
401(k) matching
Paid sick time

Qualifications

Operator switchboards
Customer relationship building
Phone communication
Client inquiry handling
Promoting bank products
Research
Post-sales issue resolution
Financial issue resolution
High school diploma or GED
Customer engagement
Organizational skills
Telephone systems
Assisting with digital banking services
Mail processing
1 year
Solution selling approach
Promoting bank services
Sales follow-up
Entry level
Office phone management
Bill payment support
Industry knowledge of retail banking

Full Job Description

For The Life You Choose, A Career to Match….

Here at Norway Savings Bank, we strive to create a positive, team-based culture that leverages each person’s unique gifts and strengths and offers the support to achieve great things. A place where your unique being shines through.

If this sounds exciting to you, we would love to have you on our team!

We’re seeking an exceptional individual to join our team as a Customer Care Center Specialist I at our Operations Center in Norway!

In this dynamic role, you'll provide outstanding customer service via Bank communication channels in an efficient and professional manner. Our Customer Care Center Specialists strive to resolve customer needs within the initial contact whenever possible, in accordance with the Care Center's standards of service, by analyzing the situation and determining an appropriate solution and response.

If you have a passion for providing exceptional customer experiences, a talent for building relationships, and a drive to contribute to Norway Savings Bank success, we want you on our team!

Apply now and embark on a rewarding career with us!

Essential Pieces of the Position:

Provides customer solutions to issues and/or inquiries by providing seamless delivery of service, sales and/or fulfillment requests by answering calls in a customer care center environment. Resolves the needs of the customer on the first contact whenever possible in accordance to established Service Standards.
Corresponds effectively with customers via phone and mail.
Maintains an in-depth knowledge of all products and services offered by Norway Savings Bank.
Identifies cross-sales opportunities to educate and inform customers of products and services available to leverage.
Provides personalized customer service of the highest level.
Investigates and/or resolves a wide variety of issues and requests that include gathering additional information, setting expectations and working with other support areas to fulfill the request.
Maintains responsibility for the successful resolution of all customer requests.
Interacts closely with other Bank teams to enhance the customer’s relationship.
Researches and resolves internet banking, mobile banking, bill pay, and e-statement inquiries.
Processes necessary documentation to send to deposit operations and loan servicing regarding customer requests.
Provides follow up to ensure sales and customer satisfaction.
Maintains responsibility for knowledge and expertise in utilizing technology and numerous software packages used by the bank.
Demonstrates consistently solid knowledge of policies, procedures, operations, security and compliance.
Processes returned mail.
Acts as back-up to Customer Care Switchboard Operator duties.
This role is Monday through Friday 9:30am-6:00pm, with rotating Saturday morning coverage.

What We’re Looking For:

High school diploma or equivalent work experience.
One-year prior experience in customer service and/or call center preferred.
Top-notch written and oral communication abilities with particular emphasis on exceptional phone etiquette skills
Acute ability to successfully achieve needs-based sales
Exceptional customer servicing abilities
Superior knowledge of Bank products and services
Excellent organizational skills with strong ability to prioritize and multi-task in a fast-paced environment
Comprehensive knowledge of Bank operations, policies, and procedures
Strong attention to detail with excellent analytical and problem-solving abilities

Benefits:

120 hours of Paid Time Off per year, increasing with longevity
48 hours of Paid Sick Time per year
11 paid holidays
Top tier full insurance benefits
401K with exceptional employer matching and contributions
Tuition reimbursement
Employer HSA contributions
Comprehensive Wellness Program with access to complimentary Heath Coaches, on-site gyms, and monetary incentives for achieving your wellness goals
A hands-on team that is committed to the growth and success of our employees!

Pay: Position starts at $21.00 per hour with flexibility commensurate with experience.

Working Conditions:

Physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards.
Physical effort required; lifting up to 35 lbs.; reaching, twisting, bending, pushing and pulling; standing for extended periods of time; freedom of movement on a regular basis; handling of materials and supplies.

**External and internal applicants, as well as position incumbents who are or who become disabled as defined by the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.**

Norway Savings Bank is an Equal Opportunity Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

call center jobs in south paris me

Customer Care Center Specialist

Call Center Coordinator

Medical Services Specialist with Czech and English Language (100% Remote)

Contact Center Customer Care Agent

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for call center in south paris me

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected