Top 78 Optics Jobs in South Tucson Az

Customer Solutions Representative I
Edmund Optics —Tucson, AZ
- $18 - $20 an hour
- Full-time
- Hospitality
- Office
- Administrative experience
- Paid parental leave
- AD&D insurance
3d
Laser Manufacturing Technician
AdValue Photonics Inc —Tucson, AZ
- $17 - $21 an hour
- 8 hour shift
- English
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
14d
Adaptive Optics Associate, Large Binocular Telescope Observatory
University of Arizona —Tucson, AZ
- Weekends as needed
- System design
- Mid-level
- Residential
- Paid holidays
- Health insurance
4d
Fiber Technician
American Home Automation —Tucson, AZ
- $250 - $350 a day
- Full-time
- High school diploma or GED
- Driver's License
- Driving
- Paid training
- On-the-job training
Quick Apply
Fiber Splicer
Wolf Line Construction —Marana, AZ
- $25 - $33 an hour
- Full-time
- CPR Certification
- Construction site
- Mid-level
- Paid training
- Health insurance
Quick Apply
4d
Telecommunication Field Technician
Pascua Yaqui Tribe —Tucson, AZ
- $46,280 a year
- Temporary
- Writing skills
- Mid-level
- High school diploma or GED
- Profit sharing
- Paid holidays
Quality Technician III
Edmund Optics —Tucson, AZ
- $23 - $30 an hour
- Overtime
- 5 years
- High school diploma or GED
- Ability to lift 50 pounds
- Paid parental leave
- AD&D insurance
Adaptive Optics Specialist, Large Binocular Telescope Observatory
University of Arizona —Tucson, AZ
- Weekends as needed
- Residential
- 3 years
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
2d
Optical Assembly Technician
Leonardo Electronics US Inc —Tucson, AZ
- Full-time
- Microsoft Word
- Microsoft Access
- Mid-level
Quick Apply
6d
Traveling Fiber Technician
Team LINX —Tucson, AZ
- $30 - $40 an hour
- Construction site
- Mid-level
- Driver's License
- Travel reimbursement
- Paid training
23h
R&D Systems Engineer II (Steward Observatory)
University of Arizona —Tucson, AZ
- $75,540 - $98,201 a year
- Full-time
- Computer Science
- Engineering
- Mid-level
- Paid holidays
- Health insurance
Head of Production
Powerphotonic Inc —Sahuarita, AZ
- Full-time
- Background check
- Engineering
- Travel
- Health insurance
- Dental insurance
Quick Apply
Low Voltage Technician
Unio Digital —Tucson, AZ
- Full-time
- Construction site
- English
- Mid-level
- Paid time off
- 401(k) 4% Match
Quick Apply
Low-Voltage Technician
Casey Services —Tucson, AZ
- Overtime
- Construction site
- Customer service
- Mid-level
Quick Apply
Quality Engineer II
Edmund Optics —Tucson, AZ
- $72,000 - $82,000 a year
- Full-time
- 5 years
- Engineering
- Ability to sit for extended periods
- Paid parental leave
- AD&D insurance
Electronics Technician 3 (M) - Tucson, AZ
M.C. Dean, Inc —Tucson, AZ
- Full-time
- Clean driving record
- English
- Mid-level
1d
Metrology Chief Engineer, RFC Mirror Lab (Steward Observatory)
University of Arizona —Tucson, AZ
- $139,102 - $180,833 a year
- Full-time
- Residential
- Master's degree
- University
- Paid holidays
- Health insurance
Installation Technician II
AVI-SPL —Tucson, AZ
- Full-time
- Management
- Construction site
- Mid-level
- Paid holidays
- Health insurance
Navigation/IMU Engineer II
Raytheon —Tucson, AZ
- $68,900 - $131,100 a year
- Full-time
- Mid-level
- Office
- Travel
- Paid holidays
- Disability insurance
Military Service - U.S. Air National Guard, Cable and Antenna Defense Operations
Military Service - U.S. Air National Guard Recruiting —Arizona
- From $49,838.78 a year
- Full-time
- Military
- High school diploma or GED
- Driver's License

I want to receive the latest job alert for optics in south tucson az

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

optics jobs near south tucson az

Customer Solutions Representative I

Edmund Optics -
Tucson, AZ

Apply Now

Job Details

Full-time
$18 - $20 an hour
3 days ago

Benefits

Paid parental leave
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Gym membership

Qualifications

Customer returns handling
Copy machines
High school diploma or GED
Productivity software

Full Job Description

Overview:

The Customer Solutions Representative I delivers exceptional customer support by providing timely, accurate, and professional assistance to customers in a fast-paced, high-volume environment. This role serves as a key point of contact for routine customer inquiries, order processing, and issue resolution while ensuring a positive customer experience across multiple communication channels.

The Customer Solutions Representative I is responsible for accurately processing customer transactions, responding to inquiries, and coordinating with internal teams to support order fulfillment and customer satisfaction. Through strong attention to detail, effective communication, and a customer-first mindset, this role contributes to operational excellence and service quality objectives.

Standard working hours are 8:30am - 5:00pm. During Daylight Savings Time, hours will shift to 9:30am - 6:00pm to align with Eastern Time.

Responsibilities:

Customer Support

Respond to customer inquiries via phone, email, chat, and other communication channels in a professional and timely manner.
Provide customers with information regarding products, pricing, availability, lead times, order status, and shipping details.
Resolve routine customer issues and escalate complex concerns to appropriate team members when necessary.
Communicate order updates, shipment changes, and delivery information to customers.

Order & Transaction Processing

Enter and process customer orders, quotes, catalog requests, returns, and related transactions accurately and efficiently.
Review orders for completeness and accuracy before processing.
Assist customers with order modifications, cancellations, and status inquiries.
Support return requests and coordinate required documentation and approvals.

Operational Support

Monitor assigned work queues and customer requests to ensure timely response and resolution.
Maintain accurate customer information and records within company systems.
Assist with resolving shipment issues, delivery exceptions, and returned packages.
Support backorder communications by providing customers with updated delivery information.

Cross-Functional Collaboration

Partner with internal teams including Operations, Shipping, Quality, Finance, and Sales Support to resolve customer inquiries.
Escalate fulfillment, inventory, pricing, and service-related issues as appropriate.
Participate in team meetings, training programs, and process improvement initiatives.

Continuous Learning & Development

Develop knowledge of company products, services, systems, and processes.
Maintain awareness of departmental procedures and service standards.
Demonstrate a commitment to continuous learning and professional growth.
Contribute to a positive team environment focused on customer success and operational excellence.

Success Profile

The successful Customer Solutions Representative I:

Delivers friendly, professional, and responsive customer service.
Processes transactions accurately and efficiently.
Demonstrates reliability, accountability, and attention to detail.
Learns quickly and adapts to changing priorities.
Collaborates effectively with teammates and internal partners.
Escalates issues appropriately while taking ownership of customer needs.
Contributes to team productivity and customer satisfaction goals.

Qualifications:

To perform this position successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable Accommodations may be made to enable individuals with disabilities to perform the essential functions

Required Skills & Abilities:

Strong verbal and written communication skills.
Excellent attention to detail and organizational skills.
Ability to manage multiple tasks in a fast-paced environment.
Basic proficiency with Microsoft Office applications and business systems.
Familiarity with CRM, ERP, or order management systems preferred
Experience supporting customers through phone, email, or chat channels preferred
US Citizenship or permanent residence required

Education/Experience:

High School diploma or equivalent. 0-2 years of customer service, administrative support, retail, hospitality, or related experience. Experience in a customer service, call center, eCommerce, distribution, or order processing environment preferred.

Physical Requirements:

Ability to operate office equipment such as a copier; ability to see details at a close range; ability to sit at desk or PC for long periods of time; work in office setting.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Think you meet some of the requirements but not all? Studies have shown that women and people of color are less likely to apply to jobs for which they do not meet every qualification. If you see a role that interests you, we encourage you to apply, regardless of whether or not your experience is completely aligned with the job description. Edmund Optics is committed to becoming the most diverse, equitable, and inclusive workplace within the Optics and Photonics Industry and beyond. You may be a great candidate for this role or others within Edmund Optics.

Compensation Range Transparency:

At Edmund Optics, we are committed to transparency and equity in our hiring practices. The posted salary range for this role reflects the expected base pay. The actual offer will be based on multiple factors, including but not limited to relevant skills, education, work experience, business needs, and geographic location.

Salary Range:
$18.00 - $20.00 per hour

Benefits:

Medical, Dental, and Vision Insurance
Life, AD&D, Short and Long-Term Disability Insurance
Generous Paid Time Off (PTO)
Tuition Reimbursement
401(k) Retirement Plan with Company Match up to 3%
Daycare and Gym Reimbursement
Paid Parental Leave and New Mother Benefits
Training and Development Opportunities

Availability of these benefits may depend on the country and employment type.

Apply Now

Refine Your Search

optics jobs in south tucson az

Customer Solutions Representative I

Laser Manufacturing Technician

Adaptive Optics Associate, Large Binocular Telescope Observatory

Fiber Technician

Fiber Splicer

Telecommunication Field Technician

Quality Technician III

Adaptive Optics Specialist, Large Binocular Telescope Observatory

Optical Assembly Technician

Traveling Fiber Technician

R&D Systems Engineer II (Steward Observatory)

Head of Production

Low Voltage Technician

Low-Voltage Technician

Quality Engineer II

Electronics Technician 3 (M) - Tucson, AZ

Metrology Chief Engineer, RFC Mirror Lab (Steward Observatory)

Installation Technician II

Navigation/IMU Engineer II

Military Service - U.S. Air National Guard, Cable and Antenna Defense Operations

I want to receive the latest job alert for optics in south tucson az

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected