Top 20 Inbound call center Jobs in Southampton, Ny

Customer Service Representative
Tortorella Group —Hampton Bays, NY
- $25 - $29 an hour
- Overtime
- Sales
- Mid-level
- Office
- Paid holidays
- Health insurance
Access Services Specialist
Wellbridge Addiction Treatment and Research —Calverton, NY
- $25.75 an hour
- Full-time
- Microsoft Excel
- HIPAA
- 1 year
Quick Apply
BDC Representative
Eagle Chevrolet of Riverhead —Riverhead, NY
- $43,000 - $100,000 a year
- Full-time
- Bilingual
- Spanish
- Dealership
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
HAMPTON S AIR HEATING AND AIR COND —East Quogue, NY
- $18 an hour
- Full-time
- High school diploma or GED
- Computer skills
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Director of Admissions
Wellbridge Addiction Treatment and Research —Calverton, NY
- $115,000 - $130,000 a year
- Full-time
- Addiction Medicine
- 5 years
- HIPAA
Quick Apply
Personal Banker II (Financial Services Representative)
Suffolk Credit Union —Eastport, NY
- $22 - $24 an hour
- Full-time
- Bilingual
- Up to 50% travel
- Writing skills
- Health insurance
- 401(k) matching
Quick Apply

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Customer Service Representative

Tortorella Group
Hampton Bays, NY

Apply Now

Job Details

Full-time
$25 - $29 an hour

Benefits

Paid holidays
Health insurance
Unlimited paid time off
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Managing customer accounts
Sales reporting
Customer relationship building
Accounts receivable management
Sales
Phone communication
Account development
Mid-level
Windows
Managing clients in a customer support role
Schedule management
Key Performance Indicators
Bachelor's degree
Continuous improvement
Client retention
Quality control
Customer engagement
Contracts
Typing
Productivity software
Contract negotiation
Phone call management
Account management
Repair estimation
Communication skills

Full Job Description

Customer Service Representative (CSR)
About the Tortorella Group :
Founded in 1981, The Tortorella Group is Long Island’s premier swimming pool engineering, design, construction, and service company. Between New York City and Montauk, we serve the world's most elaborate swimming pools and have been recognized as a Top 50 Pool Builder by Pool and Spa Magazine since 2005. Our growing multi-divisional organization believes in family, health, integrity, communication, and education – and we are committed to embracing these values as we serve our customers, employees, suppliers, and communities.
Location: Hampton Bays, NY - Full Time – On Site in Hampton Bays
Are you passionate about client service and providing proactive solutions?

Are you entrepreneurial and thrive in a fast-paced, dynamic environment?
The Tortorella Group seeks a highly organized, enthusiastic, and entrepreneurial Customer Service Representative to join our growing team. In this role, you will be building on Tortorella's foundation of concierge swimming pool service to deliver impeccable customer experience and measurable growth. Working collaboratively across multiple divisions and our field team, the right candidate is a highly organized and confident self-starter with demonstrated sales and service abilities, best-in-class communication skills, and a collaborative team approach.
In this role, you will have responsibility for some of Tortorella’s most distinguished client relationships. Your quiver of resources includes your colleagues who bring literal centuries of industry experience, best-in-class communication tools, and an unsurpassed 40+ year reputation.
Passionate professionals with swimming pool experience are preferred, but quick studies who understand the trades should absolutely apply.
Reporting to Office Operations Manager, be prepared to have an immediate impact on preparation for the busy 2026 summer season.
The ideal candidate will work independently:

Answer inbound phone calls from our Tortorella service customers, and our Pool Technicians out in the field
Build and nurture lasting customer relationships while identifying opportunities to exceed expectations.

Collaborate effectively with the Service team and field technicians to uphold Tortorella’s service standard.
Proactively identify repair and maintenance opportunities to ensure clients have an impeccable summer and winter season.
Negotiate contracts while defending our industry-leading renewal rates.
Prepare estimates for repair work, upgrades, and third-party services. Coordinate the timing and delivery of the work when relevant while ensuring quality control is also performed.
Drive continuous improvement of the team by sharing your knowledge of sales and account management.

Work with the finance/accounting team to ensure prompt payment and/or effectively manage receivables in their territory.
Report on key performance indicators (KPIs) that prove your effectiveness and impact.

Other Qualifications:

Proven, hands-on work experience in sales, account management, or customer service. Preferably in the swimming pool industry.
Exceptional organizational and communication skills.

Bachelor’s or certificate, Preferred.
Proficiency in Microsoft Office and Windows, ability to type 40+ wpm
A positive “can do” attitude and the willingness and ability to be flexible and do whatever it takes to make our customers happy.

Schedule :

Full Time
Monday through Friday/ Saturdays (In Season)

Compensation and Benefits: Hourly range: $25 to $29 plus time and a half over 40 hrs.. In accordance with New York’s Pay Transparency Law, we are committed to providing clear and accessible information about compensation for this role. The listed salary range reflects the base pay for this position. Actual compensation will be determined based on relevant experience, education, and qualifications. Additional compensation may include bonuses or equity, as applicable.

Comprehensive health insurance (medical, dental, vision).
401(k)
Unlimited Paid Time Off (PTO) and holidays or Accrual based.
Professional development opportunities.
Full company-wide closure during the week of Christmas (Varies year to year).

Equal Employment Opportunity Statement: Our company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religions, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law. Applicants should be US Citizens or have authorization to work in the United States. Tortorella is an Equal Opportunity Employer.

Applicants should be US Citizens or have authorization to work in the United States / Los solicitantes deben ser ciudadanos estadounidenses o estar autorizados para trabajar en los Estados Unidos.

Tortorella is an Equal Opportunity Employer.

If you are unable to complete this application due to a disability, contact us to ask for an accommodation or alternative application process either through email at [email protected] or by phone at 631-728-8000.

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inbound call center jobs in southampton, ny

Customer Service Representative

Access Services Specialist

BDC Representative

Customer Service Representative

Director of Admissions

Personal Banker II (Financial Services Representative)

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