Top 526 Customer operations manager Jobs in Southern Pines Nc

Customer Operations Manager
Kraken Kinetics —Pinehurst, NC
- $80,000 - $115,000 a year
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
- Disability insurance
- Health insurance
Assistant Store Manager
KOHLS —Southern Pines, NC
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
8d
Software Test Engineer
Envision Technology, LLC —Aberdeen, NC
- Full-time
- Background check
- Computer science
- Microsoft Excel
- Health savings account
- Health insurance
Quick Apply
Strategic Account Manager
Piramal Pharma Solutions —North Carolina
- Full-time
- 5 years
- Data analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Account Manager - Coastal Carolinas
Greenheck Group —North Carolina
- $80,000 - $208,000 a year
- Full-time
- 5 years
- Engineering
- Mid-level
- Paid time off
Cognitive Enhancement Practitioner
General Dynamics Information Technology —Fort Bragg, NC
- $111,155 - $150,385 a year
- Doctoral degree
- 3 years
- Travel
- Paid holidays
- 401(k) matching
Cybersecurity Automation Engineer
General Dynamics Information Technology —Fort Bragg, NC
- $127,500 - $172,500 a year
- 8 years
- Travel
- Mentoring
- Paid time off
- 401(k) matching
Service and Controls Integration Manager
Custom Reps —North Carolina
- $75,000 - $150,000 a year
- Weekends as needed
- High school diploma or GED
- Mentoring
- Senior level
- Health insurance
- 401(k)
Quick Apply
Assistant Manager - MFM
Minuteman Food Mart —Vass, NC
- Weekends as needed
- Ability to walk for extended periods
- Merchandising
- Mid-level
- Paid time off
- Gym membership
Quick Apply
Senior Network Engineer
General Dynamics Information Technology —Fort Bragg, NC
- $127,500 - $172,500 a year
- 5 years
- Bachelor of Science
- System design
- Paid time off
- 401(k) matching
Environmental Project Manager
Onterris —North Carolina
- $90,000 - $110,000 a year
- Full-time
- OSHA
- Continuous improvement
- Travel
Territory Service and Sales Representative
Autotality LLC —North Carolina
- Full-time
- Clean driving record
- Customer service
- Computer literacy
- Flexible schedule
Quick Apply
Management Trainee
Enterprise Mobility —Southern Pines, NC
- $50,025 a year
- Urgently hiring
- Office
- Business development
- Driver's License
- Profit sharing
- Health insurance
COMSEC Manager
General Dynamics Information Technology —Fort Bragg, NC
- $76,565 - $97,750 a year
- Travel
- Training & development
- Senior level
- Paid time off
- 401(k) matching
Data Engineer Senior Principal (Hybrid)
General Dynamics Information Technology —Fort Bragg, NC
- $144,500 - $195,500 a year
- Hybrid work
- Computer science
- Azure
- Computer Science
- Paid time off
- 401(k) matching
Help Desk Manager
General Dynamics Information Technology —Fort Bragg, NC
- $85,000 - $115,000 a year
- Contract
- 7 years
- Azure
- Team management
- Paid time off
- 401(k) matching
Operations Coordinator
nVent —Aberdeen, NC
- Full-time
- Computer literacy
- Writing skills
- Basic math
- Employee stock purchase plan
- Disability insurance
Customer Engagement Manager TS/SCI
Parsons —Fort Bragg, NC
- $134,100 - $241,400 a year
- Travel
- Senior level
- Business
- Wellness program
- Paid holidays
Assistant Store Manager
HomeGoods —Southern Pines, NC
- $22.70 - $31.20 an hour
- Overtime
- Merchandising
- Mid-level
- Mentoring
- Health savings account
- Paid holidays
3d
FT Receiver
Food Lion —Southern Pines, NC
- Full-time
- Merchandising
- High school diploma or GED
- Communication skills

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customer operations manager jobs near southern pines nc

Customer Operations Manager

Kraken Kinetics
Pinehurst, NC

Apply Now

Job Details

Full-time
$80,000 - $115,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
Customer relationship building
Employee relationship building
Client relationship development
Sales management systems proficiency
CRM system proficiency
Productivity software
Technical Proficiency

Full Job Description

ABOUT KRAKEN KINETICS

Kraken Kinetics designs and manufactures advanced kinetic solutions that enable modern warfighting capabilities for the United States Armed Forces and its allies. We specialize in mission-tailored warheads and firing systems for unmanned and autonomous weapon platforms, delivering production-ready solutions at speed to address urgent national security challenges.

Our team brings decades of specialized Department of War experience across the full lifecycle of kinetic system development—from concept and design through testing, manufacturing, and operational deployment. Built on a foundation of work that helped lead the DoW into the era of kinetic drones, Kraken Kinetics combines commercial agility with deep technical expertise to deliver DEFINITIVE LETHALITY when it matters most.

POSITION SUMMARY
Location: On-site at our Pinehurst, NC area facility

Kraken Kinetics is seeking a highly motivated Customer Operations Manager to serve as the critical link between our customers, Strategic Partnerships team, and Operations Team. This role ensures customer commitments are translated into successful execution by coordinating priorities, managing delivery schedules, and driving cross-functional communication across the organization..

Reporting to the Head of Strategic Partnerships, you will own the operational execution of customer orders from PO through shipment working closely with Production, Engineering, Supply Chain, Contracts and Leadership to ensure commitments are delivered on time and with exceptional customer communication.

This is an excellent opportunity for someone who enjoys solving complex operational challenges, building strong customer relationships, and influencing outcomes across multiple teams.

KEY RESPONSIBILITIES

Serve as the primary liaison between Strategic Partnerships, Operations, and customers to ensure successful execution of customer commitments.
Coordinate delivery schedules across Production, Engineering, Supply Chain, and Leadership to meet customer expectations.
Monitor program milestones, identify risks, escalate issues proactively, and drive timely resolution.
Support prioritization decisions when competing customer requirements impact production schedules.
Manage customer communications related to order status, delivery schedules, purchase orders, quotations, and shipment updates.
Maintain accurate customer and opportunity information within the CRM, ensuring account activity and delivery commitments remain current.
Partner with Operations to identify opportunities to improve fulfillment processes, communication, and customer satisfaction.
Track key performance metrics related to delivery execution and customer responsiveness.
Build trusted relationships with internal stakeholders and external partners while representing Kraken Kinetics professionally.

EXPERIENCE

Qualifications:

Bachelor's degree or equivalent combination of education and relevant experience.
2–5 years of experience in customer operations, account management, program coordination, project coordination, supply chain, manufacturing operations, logistics, or a similar customer-facing operational role.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Excellent written and verbal communication skills.
Strong analytical and problem-solving abilities.
Demonstrated ability to build relationships across technical and business teams.
High degree of ownership, initiative, and follow-through.
Proficiency with Microsoft Office and CRM systems.

Preferred Qualifications

Experience supporting manufacturing, aerospace, defense, robotics, or advanced technology organizations.
Experience coordinating customer orders through production and delivery.
Understanding of manufacturing operations or supply chain planning.
Experience using CRM or ERP systems (Salesforce, HubSpot, NetSuite, Microsoft Dynamics, etc.).
Familiarity with ITAR/EAR export compliance.
Experience working in a high-growth or startup environment.

SALARY & BENEFITS

Kraken Kinetics is committed to offering a competitive compensation package to attract and retain top talent. This full-time, on-site exempt position offers an annual salary range of $80,000- $115,000 depending on qualifications and experience.

Benefits included:

Generous PTO policy
Comprehensive medical coverage (80% company-paid for employee + dependents).
Vision & dental (100% company-paid)
Short and long-term disability coverage (100% company-paid)
Generous 401(k) retirement plan
Company-paid life insurance
Great teammates and well stocked snacks

LIFE IN MOORE COUNTY, NC (PINEHURST AREA)

Kraken Kinetics is based in Moore County, North Carolina, home to Pinehurst, a nationally recognized destination offering an exceptional quality of life.

Employees benefit from a low cost of living, minimal congestion, and a strong sense of community, with easy access to larger metropolitan areas, including Raleigh-Durham.

Whether you're looking to accelerate your career or put down long-term roots, the Pinehurst area offers a compelling alternative to traditional tech and defense hubs.

We are committed to supporting relocation for the right candidates.

Watch what it’s like to live here:
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EQUAL OPPORTUNITY EMPLOYER

Kraken Kinetics is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applicants of all backgrounds.

Compensation Range: $80K - $115K

Apply Now

Refine Your Search

customer operations manager jobs in southern pines nc

Customer Operations Manager

Assistant Store Manager

Software Test Engineer

Strategic Account Manager

Account Manager - Coastal Carolinas

Cognitive Enhancement Practitioner

Cybersecurity Automation Engineer

Service and Controls Integration Manager

Assistant Manager - MFM

Senior Network Engineer

Environmental Project Manager

Territory Service and Sales Representative

Management Trainee

COMSEC Manager

Data Engineer Senior Principal (Hybrid)

Help Desk Manager

Operations Coordinator

Customer Engagement Manager TS/SCI

Assistant Store Manager

FT Receiver

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