Top 181 Help desk Jobs in Southfield, Mi

IT Support Analyst II
HCTec —Northville, MI
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
6d
Entry Level Customer Training Specialist – Traveling
Reynolds and Reynolds —Detroit, MI
- $50,000 - $55,000 a year
- Full-time
- Dealership
- Driver's License
- Bachelor's degree
- Health savings account
- Paid holidays
Quick Apply
In-Home Sales & Tech Support (Part-Time)
Asurion Insurance Services —Troy, MI
- $23.95 an hour
- 12 hour shift
- Office
- Residential
- Driver's License
- Paid training
- Mileage reimbursement
Software Reliability Engineer - Warehouse Management Systems
Lineage Logistics —Novi, MI
- Full-time
- Remote
- SQL
- Continuous improvement
- US work authorization
- Disability insurance
- Health insurance
Quick Apply
Help Desk Analyst I
Wayne State University —Detroit, MI
- $48,297 - $57,956 a year
- Full-time
- Background check
- Sales
- Mid-level
3d
Help Desk Representative
Quin Richmond Plumbing Service —Detroit, MI
- $22.77 - $33.00 an hour
- Part-time
- Mid-level
- Windows
- In-person
- Health savings account
- Relocation assistance
Quick Apply
7d
IT Specialist
Energy Sciences —Berkley, MI
- $34.62 - $43.27 an hour
- Part-time
- Hybrid work
- Mid-level
- Office
- US work authorization
- Profit sharing
- Paid holidays
Quick Apply
IT Specialist/Desktop Support
Connection —Detroit, MI
- $39 an hour
- Full-time
- Microsoft Outlook
- HIPAA
- Mid-level
Systems Analyst
State of Michigan —Detroit, MI
- $24.32 - $44.63 an hour
- Online Application
- Remote
- Computer Science
- High school
- Mid-level
- Paid parental leave
- Health savings account
5d
Entry Level MSP Technician (Help Desk)
Grid4 Communications —Troy, MI
- $40,000 - $57,850 a year
- Full-time
- Computer Science
- Windows
- Associate's degree
- Paid jury duty
- Paid holidays
Quick Apply
Technical Support Analyst I
AAA Life Insurance Company —Livonia, MI
- Full-time
- Hybrid work
- Computer science
- Microsoft Outlook
- Computer Science
- Paid parental leave
- Health insurance
5d
Library Aide - Digital Services
CITY OF TROY —Troy, MI
- From $17.50 an hour
- Part-time
- Customer service
- Pass drug screening
- Windows
- Paid time off
13d
Customer Care Specialist (Full-Time)
Lucid Motors —Southfield, MI
- $21 - $25 an hour
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Disability insurance
IT Support Specialist (Help Desk)
Weldaloy Specialty Forgings —Warren, MI
- $20 - $22 an hour
- Weekends as needed
- Microsoft Outlook
- ERP systems
- Mid-level
- Work from home
Quick Apply
IT Support Technician (Southfield, MI | 23.00/hr)
Playtech —Southfield, MI
- $23 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Windows
- Health savings account
- Health insurance
Quick Apply
12d
End User Support Technician
J.D. Power —Troy, MI
- $60,000 - $65,000 a year
- Email
- Computer Science
- Mid-level
- Office
IT Fulfillment Specialist
TridentCare —Southfield, MI
- Mid-level
- Windows
- Associate's degree
Information Technology Administrator
Flex-N-Gate —Royal Oak, MI
- Full-time
- Mid-level
- Windows
- High school diploma or GED
Quick Apply
10d
Desktop Systems Admin Support
Prince Technology Solutions Inc —Southfield, MI
- Contract
- Computer science
- Computer Science
- Word processing
Quick Apply
3d
IT Helpdesk Hero
Xpert Technologies —Troy, MI
- Full-time
- Hybrid work
- SharePoint
- Entry level
- Health insurance
- 401(k) 4% Match
Quick Apply

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help desk jobs near southfield, mi

IT Support Analyst II

HCTec -
Northville, MI

Quick Apply

Job Details

Full-time
6 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Full Job Description

We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their systems and software are up and running smoothly. The ideal candidate will have a strong technical background, excellent problem-solving abilities, excellent communication abilities and the ability to lead projects and mentor junior team members. This is a hybrid position, including onsite support.

Essential Functions:

To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.

1. Provide remote and on-site technical support and assistance to end-users for hardware, software, and network-related issues.

2. Answer and respond to and resolve help desk requests in a timely manner.

3. Analyze and troubleshoot complex technical problems and provide effective solutions.

4. Install, configure, and troubleshoot computer hardware and software, printers, and other peripherals.

5. Perform routine maintenance on computer systems, such as backups and software updates.

6. Manage user accounts and permissions across various systems and applications.

7. Participate in the development and implementation of IT policies and procedures.

8. Document and maintain a knowledge base of common issues and solutions.

9. Assist with the testing and implementation of new software and hardware.

10. 24/7 On-Call IT Support rotation.

11. Travel to client locations in the local area.

Knowledge, Skills, & Abilities:

Education:

· Bachelor's degree in Computer Science, Information Technology, or related field.

· 2+ years of experience in IT support or related role.

Experience:

· Strong technical skills in Windows and/or Mac operating systems, Microsoft Office, Active Directory, and network technologies.

· Experience with server administration and virtualization technologies.

· Excellent written and verbal communication skills.

Requirements

· Ability to work independently and in a team environment.

· Strong problem-solving and analytical skills.

· Relevant certifications such as A+, Network+, ITIL, MCSA, CCNA, or ITIL are a plus.

· Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.

INDCORP

Job Type: Full-time

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

People with a criminal record are encouraged to apply

Ability to Relocate:

Northville, MI 48167: Relocate before starting work (Required)

Work Location: Hybrid remote in Northville, MI 48167

Quick Apply

Refine Your Search

help desk jobs in southfield, mi

IT Support Analyst II

Entry Level Customer Training Specialist – Traveling

In-Home Sales & Tech Support (Part-Time)

Software Reliability Engineer - Warehouse Management Systems

Help Desk Analyst I

Help Desk Representative

IT Specialist

IT Specialist/Desktop Support

Systems Analyst

Entry Level MSP Technician (Help Desk)

Technical Support Analyst I

Library Aide - Digital Services

Customer Care Specialist (Full-Time)

IT Support Specialist (Help Desk)

IT Support Technician (Southfield, MI | 23.00/hr)

End User Support Technician

IT Fulfillment Specialist

Information Technology Administrator

Desktop Systems Admin Support

IT Helpdesk Hero

I want to receive the latest job alert for help desk in southfield, mi

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