The Account Executive (AE) is responsible for the daily contact between JACKSON and their assigned account client(s). The AE is responsible for the planning, execution and delivery of timely, accurate and high-quality work. The AE interfaces with all service groups within the company, on behalf of the client to move client’s work through to successful completion. The AE meets with service group managers and project team members to direct and manage each project. The AE is expected to have total ownership of all aspects of his/her accounts and projects. The Account Executive must be available for travel and is expected to work beyond a normal 40 hours/week as needed. Self-sufficiency, a loyal team mindset, a can-do attitude and great relational skills are some of the key personality traits that the perfect candidate for this role would possess. This position will focus on clients in the motorsports/automotive space so experience in that area is required.
GENERAL PURPOSE:
Day-to-day client contact, relationship building, strategic project management and internal advocate of the client’s brand and proactive problem resolution.
ESSENTIAL FUNCTIONS:
Client Relationship and Growth
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Develops knowledge and actively seeks current information about client’s industry, organizational structure, products, services, markets and distribution network
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Continually develops and cultivates client relationships while monitoring the health of each account
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Identifies and helps address client issues/concerns on a timely basis
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Proactively presents ways to add value to all client-specified assignments
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Ensures client communication is timely and meets the needs of the client (call backs, contact reports, etc.)
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Stays informed of client’s industries and competitors
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Attends races or other motorsport related activations (as applicable)
- Attends business conferences and/or trade shows, visits sales reps/dealers in the field (as applicable)
Fiduciary Responsibilities
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Assumes and manages fiscal responsibility for client budgets allocated to the company
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Monitors job costs and grows overall account profitability
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Provides forecasts for each client per requirements of the company
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Assures that quotes and revised quotes are completed and entered into all jobs
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Executes and delivers client invoices per company-directed timeframe
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Enters record of billable time within 3 days into JACKSON's accounting software
Execution of Plans and Projects
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Oversees all project management and day-to-day activities for assigned clients
- Engages clients for input and approval at key stages for plans, concepts, copy, layouts, etc.
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Helps prepare and present annual plans and scopes of work
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Develops strategies for and manages all project work that supports and ties to annual plans and overall brand positioning and key messaging
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Identifies, develops and presents new solutions to enhance clients marketing efforts
KNOWLEDGE/SKILLS/ABILITIES:
Required:
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Bachelor’s degree in marketing, communication, journalism, or related field, and/or commiserate experience
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Required 5+ years of account service or project management experience, ideally at a marketing agency
- Experience in motorsports/automotive space
- Prior experience managing creative content, digital projects, public relations, social media and/or event projects
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The ability to manage timelines & budgets for multi-channel strategies/projects with prioritization management across multiple clients
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Excellent, proactive interpersonal and communication skills (written and verbal). Strong writing, editing and comprehension skills as well as a general knowledge of marketing language.
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Desire to expand knowledge and capabilities, not only relating to Account Management, but also regarding industry trends, creative processes, and strategic thinking.
- Strong attention to detail with ability to manage multiple projects across a variety of industries effectively
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Strong time management, organizational and critical thinking skills in a fast-paced environment
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Reliable and responsible, able to follow direction and work with minimal supervision
- Ability to effectively present information in one-on-one and large group situations to clients and other associates of the organization
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Strong computer skills, including proficiency in MS Outlook, Word, Excel and PowerPoint
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Ability to problem solve and think critically– using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Proactive, resourceful, quick learner, multi-tasker, strong team player, who works efficiently under stress.
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Commitment to JACKSON company values: Uncommon Creativity, Uncommon Collaboration, and the Golden Rule
Preferred:
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Prior agency experience
- 5+ years of experience in motorsports and/or automotive OEM marketing
Travel:
- Frequent, 25 – 40%, including weekends
Supervisory Responsibilities:
- Account Coordinator and/or Account Representative(s) as assigned
Physical Demands
While performing the duties of this position, the Associate is occasionally required to move about the office, use computers, phone, video conferencing and other general office equipment. The Associate must occasionally lift up to 20 pounds. The Associate maybe required to traverse conference/event centers and office environments which may require walking long distances, climbing stairs/hills; operate standard office equipment, carry laptop, cameras, phones, etc; talk and hear.
Work Environment
While performing the duties of this position in-office the noise level in the work environment is usually moderate as JACKSON is a highly collaborative company.
General sign-off: The Associate is expected to adhere to all company policies.
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
