Top 46 Banking deposit operations Jobs in Spencer Ma

Electronic Services - ATM/Debit Specialist
Savers Bank —Southbridge, MA
- $20.50 - $25.00 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
Quick Apply
14d
Deposit Operations Specialist
Savers Bank —Southbridge, MA
- $23 - $27 an hour
- Full-time
- Research
- Mid-level
- Office
Quick Apply
2d
Data Operations Clerk (Part Time)
Webster First Federal Credit Union —Worcester, MA
- $20 - $22 an hour
- Part-time
- Microsoft Word
- Basic math
- Research
Quick Apply
Universal Banker
Beacon Bank —Worcester, MA
- $20.00 - $27.13 an hour
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Electronic Funds Transfer Clerk
Webster First Federal Credit Union —Worcester, MA
- $20 - $26 an hour
- Research
- Office
- High school diploma or GED
Quick Apply
Customer Relations Associate
Cornerstone Bank —Southbridge, MA
- $20 - $21 an hour
- Extended hours
- Basic math
- Office
- High school diploma or GED
PT Universal Banker
Beacon Bank —Worcester, MA
- $20.00 - $27.13 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Assistant Banking Center Manager
Fidelity Co-Operative Bank —Worcester, MA
- Mid-level
- Office
- Bachelor's degree
Senior Security & Fraud Specialist
St. Mary's Credit Union —Marlborough, MA
- $34.50 - $42.50 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
Member Relationship Representative III (onsite in Worcester, MA)
All One Credit Union —Worcester, MA
- $24.02 - $36.03 an hour
- Rotating shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- 401(k)
- 401(k) matching
Assistant Branch Manager - Mendon
Charles River Bank —Mendon, MA
- $58,000 - $78,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Branch Manager
COCC —Wilbraham, MA
- $75,000 - $85,000 a year
- 5 years
- Mid-level
- Office
Bank Teller
COCC —Wilbraham, MA
- $17 - $20 an hour
- Office
- High school diploma or GED
- Math
Assistant Store Manager - Honey Farms
Global Partners —Webster, MA
- $18.15 - $21.15 an hour
- Weekends as needed
- 18 years or older
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Relationship Banker
unibank —Worcester, MA
- $21 - $25 an hour
- Full-time
- Bilingual
- Office
- High school diploma or GED
Quick Apply
8d
Bank Teller Floater
Webster First Federal Credit Union —Worcester, MA
- $25 - $27 an hour
- Overtime
- Basic math
- Research
- Office
Quick Apply
Assistant Manager
Country Bank for Savings —Charlton, MA
- $50,000 - $63,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Deposit Operations Specialist
unibank —Whitinsville, MA
- $20 - $24 an hour
- Full-time
- Research
- Mid-level
- Office
Quick Apply
1d
Universal Banker (Float)
Beacon Bank —West Boylston, MA
- $20.00 - $27.13 an hour
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Treasury Analyst
Avidia Bank —Hudson, MA
- $70,000 - $95,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Office
9d

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Electronic Services - ATM/Debit Specialist

Savers Bank -
Southbridge, MA

Quick Apply

Job Details

Full-time
$20.50 - $25.00 an hour
14 days ago

Qualifications

Computer operation
Computer literacy
Client inquiry handling
In-person customer service
Equipment troubleshooting
Employee relationship building
Windows
Desktop applications
Stakeholder relationship building
Client interaction via phone calls

Full Job Description

Description:

This position requires daily, in-person, attendance.

POSITION FUNCTION:

Under general supervision of the Electronic Services Officer, but following existing policies and procedures as well as all applicable banking laws and regulations, is responsible for providing operational support for the ATM/Debit and Electronic Services Department. Provide high level customer service to internal and external customers for all electronic services including but not limited to: ATM/MasterCard Debit Cards, ATM Terminals, Online Banking, Bill Pay, Mobile Banking, Remote Deposit Capture, eStatements, and Telephone Banking.

ESSENTIAL FUNCTIONS:

Operational Support – Assist with all customer calls and emails regarding ATM/Debit card activity. Assist customers with Online Banking, Bill Pay, and Telephone Banking questions and problem calls and emails. Process and submit customer issues to CoCC eBanking/ Digital Banking Team or Fiserv Client 360 for technical support, as needed.
ATM/MasterCard Debit Cards – Perform routine maintenance to card records including: Name, Address & Phone Number changes; Debit Card limit increases; Add, change or delete account numbers; ATM/Debit card ordering. Update card status including: Flag cards as lost/stolen; Deactivate cards as directed by Deposit Operations; Answer customer questions regarding card transactions; Provide troubleshooting to customers regarding debit card issues; Update the system with messages regarding debit cards. Monitor daily reports for accuracy and ensure within compliance of departmental procedures and take appropriate action where needed.
Daily Balancing – Perform daily balancing and settlement of ATM and debit card transactions. Research and resolve any transaction exceptions.
Fraud Monitoring – Review daily fraud case reports. Initiate customer contact for any cases that could not be resolved by the fraud call center.
Compromised Cards – Manage compromised card lists including closing cards; ordering replacement cards; and contacting customers.
Online Banking/Bill Pay – Assist customers in the online banking enrollment process. Help customers with questions and issues regarding online banking and bill payment. Assist in research of bill payment transactions using CheckFree software application. Process eStatements requests, address changes, and stop payments. Will help monitor message center within iBanking. Contact the Digital Banking Team at COCC to resolve any Online Banking or Fiserv Checkfree for bill payment issues.
Telephone Banking – Assist customers with questions regarding Telephone Banking. Reset PINs as needed for customers. Contact the eBanking Team at COCC to resolve any system issues.
Electronic Services Department Backup – Will cross train, and in the absence of other members of the department will cover general daily tasks.

Requirements:

ADDITIONAL REQUIREMENTS/RESPONSIBILITIES:

1-3 years banking experience, preferably in an Electronic Services Department.
Familiarity with Windows-based computer required. Previous experience with the Microsoft Office suite and banking-related software preferred.
Working directly with the public – ability to deal directly, on the phone with the public, following the Bank’s Customer Service Standards.
Establishing and maintaining interpersonal relationships – developing constructive and cooperative working relationships with others and maintaining them over time.
Ability to work independently and complete assigned projects with minimum supervision. Ability to troubleshoot customer inquiries effectively.
Good organizational skills and ability to comprehend job duties and follow through to completion.
Must be a self-starter, assume responsibility, display initiative, make and act upon decisions within the scope of assigned authority.
Must be detail oriented and be able to multi-task.
Regular and predictable attendance and punctuality.
Performs or completes special projects as assigned.

PHYSICAL DEMANDS:

Hand dexterity required to operate Computer Terminal and/or related equipment.
Eye coordination required to operate Computer/Teller Terminal.
Drives to and attends meetings.
Moves around bank, between levels or floors while performing duties.
Lifts supply boxes and places in storage areas.
Sitting at desk or computer work station for periods of time.
Lifts books, records, etc.
Speaks and listens to customers and explains bank services.

Quick Apply

Refine Your Search

banking deposit operations jobs in spencer ma

Electronic Services - ATM/Debit Specialist

Deposit Operations Specialist

Data Operations Clerk (Part Time)

Universal Banker

Electronic Funds Transfer Clerk

Customer Relations Associate

PT Universal Banker

Assistant Banking Center Manager

Senior Security & Fraud Specialist

Member Relationship Representative III (onsite in Worcester, MA)

Assistant Branch Manager - Mendon

Branch Manager

Bank Teller

Assistant Store Manager - Honey Farms

Relationship Banker

Bank Teller Floater

Assistant Manager

Deposit Operations Specialist

Universal Banker (Float)

Treasury Analyst

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