Top 51 Call center Jobs in Spokane, Wa

Call Center Representative
AAA Washington —Spokane, WA
- $18.78 - $21.58 an hour
- Temporary
- Hybrid work
- Writing skills
- High school diploma or GED
- 1 year
- Paid training
- Work from home
1d
Member Service Officer
Global Credit Union —Spokane, WA
- $57,484 - $90,230 a year
- 8 hour shift
- High school diploma or GED
- Experience equivalent to degree accepted
- Financial services
- Health savings account
- Paid holidays
11d
Call Center Representative
Sound Telecom —Spokane, WA
- $18 - $21 an hour
- Part-time
- Computer literacy
- No experience needed
- English
Quick Apply
12d
Call Center Agent
Sound Telecom —Spokane, WA
- $18 - $21 an hour
- Weekends as needed
- Writing skills
- No experience needed
- Typing
- Health insurance
- Dental insurance
Quick Apply
12d
Centralized Patient Access Representative I
MultiCare Health Systems —Spokane, WA
- $18.24 - $26.24 an hour
- Full-time
- Computer literacy
- Internal Medicine
- Windows
- Health insurance
- Dental insurance
Quick Apply
Member Contact Center Specialist
GESA CREDIT UNION —Spokane Valley, WA
- $20.00 - $33.94 an hour
- Full-time
- Background check
- Writing skills
- Mid-level
- Commuter assistance
- Paid holidays
3d
Dispatcher I
Spokane International Airport —Spokane, WA
- $22.59 - $28.52 an hour
- Weekends as needed
- Computer literacy
- English
- High school diploma or GED
- Free parking
- Wellness program
Rep, Customer Service - TEMP
Jubilant HollisterStier Spokane —Spokane, WA
- $52,241.98 - $70,651.66 a year
- Temporary
- High school diploma or GED
- Bachelor's degree
- Continuous improvement
- Health savings account
- AD&D insurance
Customer Care Agent
Columbia Banking System —Liberty Lake, WA
- $20 - $22 an hour
- Urgently hiring
- Writing skills
- Microsoft Office
- High school diploma or GED
- Disability insurance
- Health insurance
13d
Client Engagement Center Service Representative
Banner Bank —Spokane, WA
- $21 - $23 an hour
- Full-time
- Research
- High school diploma or GED
- Ability to lift 25 pounds
- Paid holidays
- Health insurance
Dispatcher II
Spokane International Airport —Spokane, WA
- $28.77 - $37.95 an hour
- Weekends as needed
- CPR Certification
- Word processing
- Computer literacy
- Free parking
- Wellness program
Sales Representative, Inbound Remote
Liberty Mutual —Spokane, WA
- $45,000 - $100,000 a year
- Full-time
- Remote
- Customer service
- Bachelor's degree
- Organizational skills
- Paid training
- Health insurance
Personal Lines Concierge
HUB International —Spokane, WA
- $20 - $24 an hour
- Online Application
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Disability insurance
12d
Telephone/PBX/AYS Operator
The Historic Davenport Hotel, Autograph Collection —Spokane, WA
- $17.13 an hour
- Weekends as needed
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
Consumer Sales Representative-Retail
TDS Telecom —Spokane, WA
- $17.66 - $26.48 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Paid holidays
3d
Universal Representative 1
P1FCU —Post Falls, ID
- $20.13 - $30.19 an hour
- Extended hours
- Computer literacy
- Basic math
- Research
1d
HVAC Dispatcher/CSR
Cline's Heating and Air —Spokane Valley, WA
- $21 - $24 an hour
- Full-time
- Mid-level
- Residential
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Call Center Representative
Camping World —Liberty Lake, WA
- $35,000 - $55,000 a year
- Full-time
- Mid-level
- Organizational skills
- Computer skills
- Paid parental leave
- Health insurance
Quick Apply
12d
Technical Support Representative
OpenEye —Spokane, WA
- $19.00 - $22.50 an hour
- 8 hour shift
- Mid-level
- Office
- High school diploma or GED
- Paid parental leave
- Health savings account
Quick Apply
Warehouse Operations Dispatcher
US Venture —Spokane Valley, WA
- From $23 an hour
- Overtime
- Clean driving record
- DOT physical examination
- Pass drug screening
- Paid holidays
- Health insurance

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Call Center Representative

AAA Washington -
Spokane, WA

Apply Now

Job Details

Temporary | Full-time
$18.78 - $21.58 an hour
1 day ago

Benefits

Paid training
Work from home

Qualifications

Employee relationship building
High school diploma or GED

Full Job Description

CALL CENTER REPRESENTATIVE

This is a temporary position with the opportunity to transition into a regular, full-time role.

WHAT YOU’LL DO:

This role is responsible for providing customer service and technical assistance to resolve customer needs as part of our inbound call center team. Our CSRs serve as the first point of contact for AAA members, delivering exceptional service and support with a primary focus on Emergency Roadside Service (ERS), membership assistance, account support, and member retention.

This remote position begins as a temporary assignment from September 14 through November 30 and provides an opportunity for conversion to a regular full time position based on business needs, attendance, performance, quality, and overall contribution. This is an excellent opportunity for candidates looking to establish a long-term career with AAA Washington while gaining valuable experience in a fast-paced, member-focused environment.

For the eight-week training period the work schedule will include only shifts between 8:00 a.m. and 6:00 p.m. Attendance during training is required for successful on-boarding into the role. After completing training, the role will have various shift times, with some ending as late as 11:30 p.m. The typical work schedule is for 5 consecutive days each week, with two consecutive days off and may include weekends and holidays.

WHO WE ARE:

At AAA Washington, we equip our members with trusted service and expertise to confidently travel through life. We provide our members with best-in-class roadside assistance, discounts and rewards, travel services and insurance. For nearly 120 years, we’ve served our members, not shareholders, so our growth supports innovation for the Club today and for the future. Seeking to reflect the communities we serve and create an inclusive culture, we encourage employees to bring their full self to work and support applicants from all backgrounds, abilities and walks of life to apply.

WHY YOU’LL LOVE WORKING AT AAA WASHINGTON:

You’ll play an important role in bringing AAA Washington’s spirit of service and peace of mind to our membership. Consistently ranked as one of the Best Places to Work by Puget Sound Business Journal, we aim for work-life balance across the organization. We support hybrid and remote work options for many positions based in our corporate office (Bellevue, Washington) along with some of the best benefits in the region!

ESSENTIAL DUTIES/RESPONSIBILITIES:

Responsible for analyzing customer requests and determining if request is eligible based on customer account.
Identify member needs and provide efficient, professional service while providing a resolution.
Perform basic troubleshooting for member's online accounts and technical issues.
Utilize customer service standards and membership policies while meeting productivity expectations.
Perform retention activities and identify opportunities to enhance member value.
Escalate complex customer issues to leadership as appropriate.
Contributes to a positive team dynamic through respectful interactions, positive contributions, and active collaboration to achieve department and organizational goals.
Incorporates AAA’s vision, mission and values in day-to-day activities and behaviors; guides and motivates others to remain committed to AAA’s vision mission and values.

SUPERVISORY RESPONSIBILITIES:

None

MINIMUM QUALIFICATIONS:

High School diploma or GED
1+ year experience in customer service role
Ability to work a flexible schedule, including evenings and weekends
Strong attendance and dependability record
Ability to work in a remote environment with reliable internet service

PREFERRED QUALIFICATIONS:

Previous experience working in a call center
Experience supporting customers in a high-volume environment
Experience handling emergency or time-sensitive situations
Membership service or retention experience

KNOWLEDGE, SKILLS, ABILITIES:

Proficiency in Microsoft Office and internet-based applications.
Ability to understand Washington road systems and read maps.
Knowledgeable of de-escalation techniques, such as empathy and compassion, to meet the needs of members in times of stress.
Ability to adjust style and approach to suit situations that involve rapidly changing tasks, shifting priorities, and simultaneous demands.
Ability to communicate clearly and professionally both verbally and in writing, including effective use of listening skills.
Skilled in working independently, prioritizing assignments, and following through on assignments with minimal direction.
Ability to make timely and sound decisions and convey the necessary authority and confidence in all interactions.
Ability to notice discrepancies and inconsistencies in available information.
Ability to establish and maintain cooperative working relationships.
Skilled in establishing rapport and gaining the trust of others.

SALARY:

The pay range for this position is $18.78 - $21.58 per hour.

BENEFITS WE OFFER:

Free Premier RV AAA Washington Membership
Paid training
Remote work
Career development and advancement potential

WORK ENVIRONMENT & PHYSICAL DEMANDS:

Work from home with scheduled breaks.
The physical environment is typical of a standard office space. It requires the employee to work inside for the duration of work. Must be able to remain in a stationary position, sitting for more than 50% of the time. This position will require occasionally moving about inside the office to access equipment, cabinets, etc. May work around office equipment which could be noisy, such as copiers and fax machines.

OTHER:

Equipment used: Computer and various virtual technologies
Travel: Rarely Travel
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.

DISCLAIMER:

Position/Job characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Apply Now

Refine Your Search

call center jobs in spokane, wa

Call Center Representative

Member Service Officer

Call Center Representative

Call Center Agent

Centralized Patient Access Representative I

Member Contact Center Specialist

Dispatcher I

Rep, Customer Service - TEMP

Customer Care Agent

Client Engagement Center Service Representative

Dispatcher II

Sales Representative, Inbound Remote

Personal Lines Concierge

Telephone/PBX/AYS Operator

Consumer Sales Representative-Retail

Universal Representative 1

HVAC Dispatcher/CSR

Call Center Representative

Technical Support Representative

Warehouse Operations Dispatcher

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