The Insurance Manager is a senior individual contributor who serves as the enterprise’s primary governance authority over the insurance procurement process across a diversified portfolio of companies operating in multiple industries. Reporting directly to the Chief Risk Officer, this role is accountable for establishing, enforcing, and continuously improving the standards, processes, and controls through which the enterprise identifies, quantifies, and transfers insurable risk. This position owns the full insurance procurement lifecycle — from standardized data collection and pre-underwriting analysis through submission development, market negotiation, policy binding, and post-placement administration. Beyond transactional execution, the Insurance Manager is responsible for instituting enterprise-wide governance frameworks that ensure consistency, accountability, and transparency in how insurance is procured, documented, and maintained across all operating entities.
The ideal candidate brings deep fluency in commercial insurance underwriting and broker operations, understands how submissions move through insurer decision chains, and can craft risk narratives that differentiate the enterprise from other insureds in competitive markets. Equally important is the ability to build governance infrastructure — policies, procedures, workflows, and controls — that scales across a multi-entity enterprise and creates a durable, auditable procurement function.
Key Responsibilities
Insurance Procurement Governance - Establish and own the enterprise’s insurance procurement governance framework — defining the policies, procedures, standards, roles, and controls that govern how insurance is purchased, renewed, documented, and monitored across all operating entities.
Insurance Procurement & Renewal Management - Own the full annual renewal cycle across all lines of coverage for the enterprise portfolio, including property, general liability, auto, umbrella/excess, management liability (D&O, EPLI, Fiduciary), professional liability, cyber, and specialty lines.
Underwriting Submission Development - Build professional-grade underwriting submissions that serve as the enterprise’s definitive risk narrative — combining quantitative exposure data with qualitative context to differentiate the organization from other insureds in the market.
Pre-Underwriting Analysis & Risk Financing Strategy - Conduct annual pre-underwriting analysis for all major coverage lines — modeling expected losses, retention options, and program structures to inform negotiation strategy before submissions go to market.
Broker Strategy & Relationship Management - Support the Chief Risk Officer in developing and executing the organization’s insurance broker strategy, including broker panel selection, service standards, and periodic performance evaluation.
Certificate of Insurance (COI) Management - Develop and govern a scalable COI fulfillment program across all operating companies, including issuance standards, approval workflows, and templates aligned with organizational risk appetite and contractual obligations.
Document & Data Management - Serve as the enterprise custodian of all insurance-related documentation — policies, endorsements, binders, applications, submissions, loss runs, and correspondence — maintaining a structured system with version control, accessibility, and audit readiness.
Business Unit Coaching & Insurance Education - Serve as the primary coach and resource for business unit personnel with local insurance or risk management responsibilities, helping them understand coverage structures, renewal data obligations, and governance requirements.
Claims Collaboration - Partner closely with the Claims Manager throughout the commercial insurance claims process, providing policy interpretation, coverage analysis, and insurer liaison support.
Required Experience
- Minimum of 10 years of directly relevant experience in one or more of the following: corporate risk management, commercial insurance underwriting, or insurance brokerage services (account management, placement, or analytics).
- Demonstrated experience managing complex, multi-entity or multi-industry insurance programs across multiple lines of coverage.
- Direct, hands-on experience developing underwriting submissions and marketing risks to commercial insurance carriers.
- Working knowledge of captive insurance structures and alternative risk financing concepts.
- Experience building or operating governance frameworks, process standards, or procurement controls in a multi-entity environment.
- Experience managing certificate of insurance programs at scale.
Education
- Bachelor’s degree in Risk Management, Finance, Business Administration, or a related field required; or, in lieu of a degree, a minimum of 15 years of directly relevant experience in corporate risk management, commercial insurance underwriting, or insurance brokerage services demonstrating equivalent professional knowledge and capability.
- Advanced degree (MBA or MS in Risk Management/Insurance) preferred.
Licenses & Certifications (Preferred)
- Associate in Risk Management (ARM) or Chartered Property Casualty Underwriter (CPCU) strongly preferred.
- Certified Risk Management Professional (RIMS-CRMP) a plus. Active P&C broker’s license beneficial but not required.
Knowledge, Skills & Abilities
- Deep technical knowledge of commercial P&C insurance products, coverage terms, and policy forms across property, casualty, management liability, professional lines, and specialty coverages.
- Strong understanding of the commercial underwriting process — including how underwriters evaluate submissions, price risk, and obtain internal approvals — enabling the candidate to craft submissions that move efficiently through insurer decision chains.
- Demonstrated ability to design, implement, and maintain governance frameworks, process standards, and procurement controls in complex, multi-entity environments.
- Ability to translate complex operational and financial data into clear, persuasive risk narratives for both insurance professionals and executive audiences.
- Strong project management skills with the ability to manage multiple renewal timelines, data streams, and stakeholders simultaneously.
- Excellent written and verbal communication skills; comfortable presenting to senior leadership and providing governance reporting to the CRO.
- High proficiency in Microsoft Excel, Word, and PowerPoint; familiarity with risk management information systems (RMIS) or insurance data platforms a plus.
- Collaborative, service-oriented approach with the ability to influence without direct authority across diverse operating companies.
Compensation & Benefits
Competitive base salary commensurate with experience. Comprehensive benefits package including health, dental, vision, 401(k) with employer match, paid time off, and professional development support including industry certifications and RIMS membership.
