Top 94 It support engineer Jobs in Spring Hill Tn

IT Support Specialist
Specialized Dental Partners —Franklin, TN
- $28 - $32 an hour
- Full-time
- Microsoft Outlook
- Surgery
- Mid-level
4d
IT Support Engineer
ClearBalance HealthCare —Franklin, TN
- Full-time
- Computer Science
- Mid-level
- Windows
Quick Apply
Senior Desktop Engineer - Remote
Premise Health —Brentwood, TN
- $80,000 - $98,000 a year
- Full-time
- 3 years
- Experience equivalent to degree accepted
- Senior level
- Wellness program
- Paid holidays
Sr Network Infrastructure Engineer - Information Technology
Maury Regional Health —Columbia, TN
- Full-time
- Computer science
- Computer Science
- Hospital
- Health insurance
- Dental insurance
Quick Apply
Tier II Support Specialist - Healthcare
Proven Business Systems LLC —Franklin, TN
- $65,000 - $80,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Health savings account
4d
IT Support Specialist
Southern Pediatrics —Brentwood, TN
- Full-time
- Microsoft Outlook
- HIPAA
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Senior System Administrator
Resource Label Group —Franklin, TN
- $95,000 - $110,000 a year
- Remote
- Computer science
- Computer Science
- 5 years
- Paid holidays
- Disability insurance
Quick Apply
8d
Senior M365 Engineer - Hybrid
Surgery Partners —Nashville, TN
- On call
- Hybrid work
- Mid-level
- Office
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
7d
Senior Systems Engineer - Remote
Premise Health —Brentwood, TN
- $80,000 - $93,900 a year
- Full-time
- Remote
- Computer Science
- 5 years
- System design
- Wellness program
- Paid holidays
Field Engineer (On Site)
Enable Resource Group LLC —Brentwood, TN
- Background check
- Google Workspace
- Mid-level
- Health insurance
- Paid time off
Quick Apply
13d
Senior Telecom Engineer
Lifepoint Health —Brentwood, TN
- Full-time
- Remote
- Ability to walk for extended periods
- 5 years
- HIPAA
Quick Apply
Director, IT Enterprise Architecture
Tractor Supply Company —Brentwood, TN
- Part-time
- Computer science
- Computer Science
- Bachelor of Science
- Paid parental leave
- Disability insurance
11d
Technology Account Advisor - Healthcare
Proven Business Systems LLC —Franklin, TN
- $90,000 - $110,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Health savings account
4d
Project Manager
Dynamic Structures and Materials —Franklin, TN
- $80,000 - $100,000 a year
- Full-time
- Background check
- Computer Science
- Engineering
- Health insurance
- Dental insurance
Quick Apply
13d
Product Manager
Mueller Water Products —Tennessee
- Full-time
- Engineering
- Product management
- Travel
- Paid parental leave
- Employee stock purchase plan
Network Security Architect
PTS Advance —Brentwood, TN
- Computer science
- Computer Science
- System design
Quick Apply
5d
Senior Systems Engineer
Davenport Group —Lewisburg, TN
- Computer Science
- Research
- 3 years
Integration Software Engineer
US Multimodal Group —Franklin, TN
- Full-time
- Background check
- Computer science
- Computer Science
- Disability insurance
- 401(k) matching
Quick Apply
Director IT Operations
Monogram Health Inc —Brentwood, TN
- HIPAA
- SharePoint
- Senior level
- Paid parental leave
- Paid holidays
Quick Apply
Staff Site Reliability Engineer
360 Privacy —Brentwood, TN
- $180,000 - $210,000 a year
- Full-time
- Hybrid work
- English
- Office
- 8 years
Quick Apply
12d

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it support engineer jobs near spring hill tn

IT Support Specialist

Specialized Dental Partners -
Franklin, TN

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Job Details

Full-time
$28 - $32 an hour
4 days ago

Qualifications

Customer communication
Network troubleshooting
Microsoft Outlook
Windows
Printer (troubleshooting support)
Desktop (troubleshooting support)
Peripheral hardware support

Full Job Description

IT
Specialized Dental
720 Cool Springs Blvd., Suite 450, Franklin, Tennessee, US, 37067
Full-Time
2970

Overview

Job Summary

We are seeking a proactive and client-focused Level 1 Service Desk Teammate to join our IT team. As the first point of contact for practices experiencing technical issues, you will play a key role in ensuring smooth operations by addressing Level 1 tickets efficiently and professionally. This position requires strong communication skills, attention to detail, and a commitment to excellent customer service.

About Specialized Dental Partners

Specialized Dental Partners is one of the nation’s leading dental support organizations for Endodontic, Periodontic, and Oral Surgery practices. With more than 250 practice locations and over 430 doctors across the United States, Specialized Dental Partners empowers specialists to focus on exceptional patient care while the organization delivers tailored business, operational, and strategic support.

Responsibilities

Key Responsibilities

Issue Intake and Resolution

Act as the first point of contact for practices, documenting details of reported issues.
Troubleshoot and resolve Level 1 technical issues related to hardware, software, Microsoft 365, and basic networking.
Escalate more complex issues to senior analysts or engineers when needed.

Ticket Management

Monitor and manage assigned tickets in the service desk system.
Ensure timely resolution of issues and adherence to service-level agreements (SLAs).
Accurately record troubleshooting steps and resolutions for future reference.

Customer Communication

Communicate clearly and effectively with practice staff, providing user-friendly instructions and updates.
Deliver a positive customer experience while maintaining professionalism and empathy.

Documentation and Reporting

Contribute to internal knowledge base articles.
Flag recurring issues or patterns to help the team improve long-term solutions.

Collaboration

Partner with other IT team members to ensure smooth hand-offs.
Provide feedback to improve processes and enhance the service desk experience.

Qualifications

Required Qualifications:

2+ years of experience in IT support, help desk, or technical customer service (healthcare or multi-site experience a plus).
2+ years of troubleshooting experience with Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive).
2+ years working knowledge of Windows operating systems and common hardware (PCs, printers, peripherals).
2+ years of experience troubleshooting common connectivity issues (Wi-Fi, VPN, password resets).

Preferred Skills:

CompTIA A+ or other entry-level IT certification.
Exposure to ITIL practices.
Experience supporting 100+ end users in a service desk or call center environment.
Customer service background with a focus on achieving high satisfaction scores.
High attention to detail, organization, and follow-through.
Familiarity with ticketing systems and ability to manage multiple tickets simultaneously.
Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users
Experience working in a healthcare environment, dental highly preferred

Work Environment:

Remote position with regular collaboration via Teams, email, and ticketing systems.
Must have a reliable internet connection and dedicated workspace.
Must be willing to work shifts of multiple time zones.

Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The salary range for this role is $28.00 - $32.00 per hour. At Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices, we are committed to ensuring fair and equitable pay for all employees. We adhere to all applicable federal, state, and local laws regarding pay equity and non-discrimination. Our compensation practices are designed to ensure that employees are paid fairly based on their role, experience, performance, and contributions to the company, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We regularly review our compensation practices and conduct pay equity audits to identify and address any disparities. By fostering a culture of transparency and fairness, we aim to create an inclusive workplace where all employees feel valued and respected.

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it support engineer jobs in spring hill tn

IT Support Specialist

IT Support Engineer

Senior Desktop Engineer - Remote

Sr Network Infrastructure Engineer - Information Technology

Tier II Support Specialist - Healthcare

IT Support Specialist

Senior System Administrator

Senior M365 Engineer - Hybrid

Senior Systems Engineer - Remote

Field Engineer (On Site)

Senior Telecom Engineer

Director, IT Enterprise Architecture

Technology Account Advisor - Healthcare

Project Manager

Product Manager

Network Security Architect

Senior Systems Engineer

Integration Software Engineer

Director IT Operations

Staff Site Reliability Engineer

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