Top 20 Front desk manager Jobs in Springfield, Il

Medical Receptionist/Patient Access Specialist (Front Desk and Call Center )
Springfield Clinic —Springfield, IL
- $16.86 - $23.60 an hour
- Full-time
- OSHA
- Computer literacy
- High school diploma or GED
Patient Access Specialist - Urgent Care
Springfield Clinic —Springfield, IL
- $16.86 - $23.60 an hour
- Full-time
- OSHA
- Computer literacy
- Urgent Care
Patient Access Specialist - Urgent Care (30 Hours/week; 3 - 10 Hour shifts)
Springfield Clinic —Springfield, IL
- $16.86 - $23.60 an hour
- Part-time
- OSHA
- Computer literacy
- Urgent Care
Patient Access Specialist - ASC
Springfield Clinic —Springfield, IL
- $16.86 - $23.60 an hour
- Full-time
- Computer literacy
- Office
- Administrative experience
Front Desk Coordinator/Reception Job
Vision Source —Springfield, IL
- Full-time
- Clinic
- Entry level
Front Desk Receptionist
Familia Dental & Vivid Smiles —Springfield, IL
- 8 hour shift
- Dental office
- OSHA
- Computer literacy
- AD&D insurance
- Paid holidays
1d
Patient Access Specialist - Urgent Care Plus (PRN)
Springfield Clinic —Springfield, IL
- $16.86 - $23.60 an hour
- Part-time
- OSHA
- Computer literacy
- Urgent Care
Concierge
Cedarhurst of Springfield —Springfield, IL
- $16.50 an hour
- Part-time
- Background check
- CPR Certification
- Microsoft Excel
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent
Hilton Garden Inn Springfield —Springfield, IL
- $15 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Optical Receptionist Job
Vision Source —Springfield, IL
- Full-time
- Entry level
Hotel Front Desk Attendant
Country Inn & Suites Springfield —Springfield, IL
- $15 an hour
- Part-time
- Background check
- Computer literacy
- Basic math
- 401(k)
- Flexible schedule
Member Services Representative
Planet Fitness —Springfield, IL
- $15.50 an hour
- 18 years or older
- Computer literacy
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Front Desk Coordinator/Reception
Vision Care Associates (C) —Springfield, IL
- Full-time
- Clinic
- Entry level
Quick Apply
Overnight Member Service Representative
Planet Fitness —Springfield, IL
- $16.50 an hour
- Overnight shift
- 18 years or older
- Computer literacy
- High school diploma or GED
- 401(k)
- Opportunities for advancement
Quick Apply
Hotel General Manager
SpringHill Suites by Marriott —Springfield, IL
- $55,000 - $65,000 a year
- Full-time
- Supervising experience
- In-person
- Senior level
- Health insurance
- Dental insurance
Quick Apply
5d
Salon Customer Experience Specialist
JCPenney —Springfield, IL
- $15.00 - $18.75 an hour
- Sanitation
- Entry level
- Paid holidays
- Health insurance
Optical Receptionist
Vision Care Associates (C) —Springfield, IL
- $14 - $16 an hour
- Full-time
- Entry level
Quick Apply

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Medical Receptionist/Patient Access Specialist (Front Desk and Call Center )
Springfield Clinic —Springfield, IL
As a Patient Access Specialist (PAS), you will play a vital role in ensuring seamless patient access by managing incoming calls, assisting patients as their…
$16.86 - $23.60 an hour

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Direct and coordinate activities across the front desk, housekeeping, reservations, guest service, security, and maintenance departments.
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front desk manager jobs near springfield, il

Medical Receptionist/Patient Access Specialist (Front Desk and Call Center )

Springfield Clinic -
Springfield, IL

Apply Now

Job Details

Full-time
$16.86 - $23.60 an hour

Qualifications

High school diploma or GED
Typing

Full Job Description

Description

If you have strong customer service skills—both over and the phone and in-person—this role is for you! As a Patient Access Specialist (PAS), you will play a vital role in ensuring seamless patient access by managing incoming calls, assisting patients as their first point of contact and coordinating clinic-wide communications across both our call center and front desk. Additionally, PAS team members support physicians and staff by handling daily schedules, answering phones, retrieving records, verifying patient information, scheduling appointments, processing charges and collecting payments.

Job Relationships

Reports to the Operations Manager

Principal Responsibilities

Answer all incoming calls, identify the need of the caller and take messages as required.
Check patients in, verify and update their information and register new patients as needed.
Collect co-pay and/or payment at time of service as required.
Schedule appointments for the provider according to provider group procedures, maintaining a high level of accuracy.
Identify provider schedule capacity and analyze the availability for patient demand to maximize provider efficiency and schedule utilization.
Collaborate with onsite physicians and clinical staff to streamline scheduling efforts and provide seamless support to patients at their first point of contact.
Request future charts, add-ons, stat orders and other necessary documents. Pull charts in-office when required.
Compile office charts for appointments one day in advance.
Document patient requests to the office nurse through the Electronic Health Record (EHR).
Manage the office bump list, waitlist, routine correspondence and overdue orders for the assigned provider or provider group.
Monitor and process the Access Center list to ensure efficient scheduling and patient follow-up for the assigned provider or provider group.
Maintain a strong understanding of billing and insurance principles and practices.
Direct emergency calls to the office nurse or TeleNurse following established emergency procedures.
Adhere to patient service standards.
Uphold a positive attitude and professional demeanor in all interactions with patients and colleagues.
Take responsibility for ongoing education and ensure adherence to established workflow processes.
Comply with the Springfield Clinic incident reporting policy and procedures.
Adhere to all OSHA and Springfield Clinic training and accomplishments as required per policy.
Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.

Education/Experience

High School graduate or GED required.

Knowledge, Skills and Abilities

MUST possess excellent customer service skills.
Proficient and accurate typing skills required.
Strength in deductive reasoning.
Ability to work under pressure with accuracy.
Excellent attendance in previous work environment.
Demonstrates intermediate computer skills and knowledge of computer software programs.

Working Environment

Office type environment requiring extended periods of sitting.

PHI/Privacy Level

HIPAA1

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Refine Your Search

front desk manager jobs in springfield, il

Medical Receptionist/Patient Access Specialist (Front Desk and Call Center )

Patient Access Specialist - Urgent Care

Patient Access Specialist - Urgent Care (30 Hours/week; 3 - 10 Hour shifts)

Patient Access Specialist - ASC

Front Desk Coordinator/Reception Job

Front Desk Receptionist

Patient Access Specialist - Urgent Care Plus (PRN)

Concierge

Front Desk Agent

Optical Receptionist Job

Hotel Front Desk Attendant

Member Services Representative

Front Desk Coordinator/Reception

Overnight Member Service Representative

Hotel General Manager

Salon Customer Experience Specialist

Optical Receptionist

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