Top 15 Client intake specialist Jobs in Springfield, Mo

Intake Specialist I (Springfield, MO / Hybrid 4 days remote 1 day in office)
FreedomCare —Springfield, MO
- $20 - $23 an hour
- Call employer
- Hybrid work
- Spanish
- Computer literacy
- Home Health
- Health insurance
- Retirement plan
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Client Support Specialist
Parmele Disability Advocates —Springfield, MO
- $15 an hour
- Full-time
- Hybrid work
- Administrative experience
- Organizational skills
- Communication skills
- Paid training
- Health insurance
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Client Intake Specialist
Parmele Disability Advocates —Springfield, MO
- $15 an hour
- Full-time
- Hybrid work
- Communication skills
- Entry level
- Under 1 year
- Paid training
- Health insurance
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Co-Occurring Disorder Specialist
Burrell Behavioral Health —Springfield, MO
- Weekends as needed
- Background check
- Clean driving record
- Addiction Medicine
- Health insurance
- Dental insurance
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Tax Resolution Specialist | Enrolled Agent
Current —Springfield, MO
- Full-time
- Office
- Bachelor's degree
- Continuous improvement
- Disability insurance
- Health insurance
Supervisor, School Based Support Specialist
Burrell Behavioral Health —Willard, MO
- Weekends as needed
- Mid-level
- 3 years
- Bachelor's degree
- Wellness program
- Paid holidays
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5d
Autism Services, Assessment Psychologist
Burrell Behavioral Health —Springfield, MO
- $93,273 - $98,273 a year
- Full-time
- Clean driving record
- Doctoral degree
- Mid-level
- Wellness program
- Mileage reimbursement
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Senior Immigration Removal Attorney
Confidencial —United States
- From $185,000 a year
- Full-time
- Spanish
- 7 years
- Writing skills
- Health insurance
- Paid time off
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3d

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Welcome Specialist (St. Charles or Springfield, MO / Hybrid)
FreedomCare —Springfield, MO
Mange the daily calendar appointments by confirming and conducting scheduled calls. Strong phone and verbal communication skills along with active listening…
$20 - $23 an hour
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3d
Care Specialist I (Springfield, MO/Hybrid 4 days remote, 1 day in office)
FreedomCare —Springfield, MO
Follow up and engage with patients and caregivers via phone calls, SMS, and emails, in a professional manner. Ability to resolve issues over the telephone with…
$20 - $23 an hour
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Intake Specialist I (Springfield, MO / Hybrid 4 days remote 1 day in office)

FreedomCare -
Springfield, MO

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Job Details

$20 - $23 an hour

Benefits

Health insurance
Retirement plan

Qualifications

Technical Proficiency

Full Job Description

FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

Here For You (An attitude of service, empathy, and availability)

Own It (Drive and ownership)

Do the Right Thing (High integrity)

Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for an Intake Specialist I for our team in Springfield, MO.

This is a hybrid role with 4 days remote and 1 day per week in our Springfield, MO office. Monday through Friday 9AM to 6PM WEEKENDS OFF!

Department & Position Overview:

People on our team all possess a real passion for helping people, which is one of our company's core values. You will ensure our customers receive the level of care and attention they deserve. You'll pride yourself on your ability to problem solve and take ownership for each customer request ensuring that we always do the right thing for our members.

Working closely with clients, caregivers and departments across the business, your goal will be to provide a seamless Customer Service experience, while ensuring that our clients are receiving the care they need. We value your can-do positive attitude and desire to turn a negative into a positive. Must possess high enthusiasm and a salesman-like edge to move client cases from a pending to enrollment status. You will receive excellent in-house training which will help you develop a thorough understanding of our program. We will nurture your talent and provide continued career development opportunities, from your induction and throughout your career with us.

Every Day You Will:

Work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process, with the goal of completing the eligibility process and onboarding the Patients and Caregivers to active Care status within 60 days of initial call to FreedomCare.
Provides necessary documentation and requirements with Missouri Medicaid, patients' insurance and the Patient's Caregivers to ensure services are authorized in a quick and efficient turn-around time to get them on Care.
Work with other medical providers to ensure all documentation for potential patients and caregivers are in compliance.
Provide high-level customer service through one-call resolution, as measured by "no need for additional follow up" demonstrating FreedomCare's values of ensuring care and compassion with a positive, helpful demeanor.
Consistently meets monthly performance metrics of starting patients on Care and call handling
Be the initial point-of-contact for calls from prospective clients, caregivers or pending enrollees
Manage a high open caseload until the enrollment process is complete
Consistently meet monthly completed starts of care
Provide exceptional customer service and positive experience for potential patients/caregivers
Regular communication with a variety of health plans regarding patient benefits and authorizations
Navigate multiple systems and portals to determine eligibility and obtain authorization

Ideal Candidate Will Possess:

Must be able to commute into Springfield, MO office 1 time a week, this is a hybrid role
Experience in high-volume inbound and outbound call environment
Motivated to help patients/caregivers with the drive to exceed open case targets and metrics
Must have poise and patience when dealing with clients
Excellent written and verbal skills; ability to comfortably resolve issues over the telephone
Computer proficiency required; strong typing skills and ability to leverage technology to identify, research and solve customer issues
Keen attention to detail, metrics driven, excellent time management skills
High empathy and collaborative team player
Flexibility and openness, as the role and responsibilities may change and/or evolve as we grow!

Nice-to-Haves:

2+ years of relevant experience in a similar position is preferred
Salesforce experience
2+ years of customer service experience
Bilingual in Spanish, or other languages desired

Why work at FreedomCare?

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.

This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

#INDHV

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Refine Your Search

client intake specialist jobs in springfield, mo

Intake Specialist I (Springfield, MO / Hybrid 4 days remote 1 day in office)

Client Support Specialist

Client Intake Specialist

Co-Occurring Disorder Specialist

Tax Resolution Specialist | Enrolled Agent

Supervisor, School Based Support Specialist

Autism Services, Assessment Psychologist

Senior Immigration Removal Attorney

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Every Day You Will:

Why work at FreedomCare?

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