Top 8 Help desk specialist Jobs in Springfield, Mo

IT Help Desk Specialist
Russell Cellular- Authorized Verizon Dealer —Springfield, MO
- From $15 an hour
- Full-time
- Office
- High school diploma or GED
- Analysis skills
- Paid holidays
- Health insurance
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Support Specialist
Federal Protection Inc —Springfield, MO
- $38,000 - $47,000 a year
- Overtime
- Computer literacy
- Writing skills
- English
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Technical Support Specialist
Aramark —Springfield, MO
- Mid-level
- Office
- Windows
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Springfield, MO
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
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Care Specialist I (Springfield, MO/Hybrid 4 days remote, 1 day in office)
FreedomCare —Springfield, MO
Follow up and engage with patients and caregivers via phone calls, SMS, and emails, in a professional manner. Ability to resolve issues over the telephone with…
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Intake Specialist I (Springfield, MO / Hybrid 4 days remote 1 day in office)
FreedomCare —Springfield, MO
Be the initial point-of-contact for calls from prospective clients, caregivers or pending enrollees. Excellent written and verbal skills; ability to comfortably…
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IT Support Specialist II
THE VILLAGE NETWORK —Columbus, OH
Associate or bachelor’s degree in an information technology related field. Provides technical support and guidance to end users, resolving issues in…
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IT Help Desk Specialist

Russell Cellular- Authorized Verizon Dealer -
Springfield, MO

Quick Apply

Job Details

Full-time
From $15 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance
Paid sick time

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Why Russell Cellular?
Starting pay is $15 hourly!

Health, dental, vision, and life insurance as well as paid sick days and company holidays
Employer matched 401K after 1 year
Listed in Inc. 5000's Fastest Growing Private Companies in America for 9 consecutive years and inducted into the Inc. Hall of Fame in 2018
Employee Assistance Programs
700+ locations in 43 states employing 2,200+ employees
Verizon Sales discounts, sales contests and incentives
Opportunity for growth and advancement through training
Flexible scheduling
Community involvement opportunities

What will you do in your role?

Perform remote assistance to resolve computer issues
Use a ticket system for call notes and problem tracking
Setup and configure printers, computers, laptops, broadband modems and basic routers
Return customer calls in a timely manner
Manage daily, weekly or monthly goals set by management
Troubleshoot computer and printer issues on-site in the Corporate Office
Pack equipment for shipment to retail locations
Unpack and receive equipment shipped from retail locations
Deliver outstanding service and direct support to all retail locations, by resolving any issues in a timely manner
Develop and maintain knowledge of Russell Cellular and Verizon Wireless policies and procedures

Job Qualifications

High School Diploma or GED required
Experience troubleshooting computer software and hardware issues
Must be able to lift 30 lbs.
Experience troubleshooting internet, wireless and wired network connections
Basic understanding of networking a plus
Ability to troubleshoot a problem until it is resolved
Ability to meet deadlines
Willingness to learn and take on new responsibilities
Excellent telephone customer service skills
Strong problem solving and organizational skills
Close attention to detail and strong analytical skills
Interpersonal, verbal, and communication skills are essential
Ability to work independently and multi-task in order to achieve Corporate Office goals
Positive attitude and pleasant demeanor
Professional appearance
Team player

Russell Cellular is a Verizon Authorized Retailer that has been in business since 1993. We are a part of Verizon's Major program and were awarded Verizon Wireless Partner of the Year for 2018. With over 700+ locations, across 43 states, and 2,200+ team members, our mission is to provide the best wireless experience to every customer, every time. As you will be the face of our team, we will offer you uncapped earning potential and opportunities for advancement.

Come and join us and be a part of the Russell Cellular success!

Equal Opportunity Employer Statement
Russell Cellular is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Russell Cellular makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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Refine Your Search

help desk specialist jobs in springfield, mo

IT Help Desk Specialist

Support Specialist

Technical Support Specialist

Seasonal, Operations Technical Specialist (Part Time)

Construction Technical Specialist - Autodesk FORMA ( ACC )

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