Top 12 Front desk supervisor Jobs in Springfield, Oh

Guest Service Representative
Springfield Hospitality LLC —Springfield, OH
- Full-time
- Hotel
- High school diploma or GED
- Computer skills
Quick Apply
Guest Service Representative ( Part Time All Shifts )
Springfield Hospitality LLC —Springfield, OH
- Part-time
- Hotel
- High school diploma or GED
- Computer skills
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Front Desk Supervisor | Dayton AC Hotel
Dayton AC —Dayton, OH
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
- Flexible schedule
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13d
Hotel Front Desk Agent
Comfort Inn —Dayton, OH
- Full-time
- Ability to walk for extended periods
- Writing skills
- English
- Paid time off
- Employee discount
Quick Apply
11d
Front Desk Supervisor
Marriott University of Dayton —Dayton, OH
- $16.00 - $19.20 an hour
- Clean driving record
- Mid-level
- Hotel
- Disability insurance
- Health insurance
Quick Apply
12d
Clinic Site Supervisor - Occupational Health Services - Citran
Mercy Health —Fairborn, OH
- Management
- BLS Certification
- Urgent Care
- Health savings account
- Disability insurance
9d
Front Desk Receptionist
Oak Creek Terrace Nursing & Rehab Center —Kettering, OH
- $14 - $18 an hour
- Part-time
- Sanitation
- HIPAA
- High school diploma or GED
- Disability insurance
- Health insurance
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6d
Asst General Manager
Marriott University of Dayton —Dayton, OH
- $96,081.00 - $120,101.43 a year
- Weekends as needed
- Sales
- Mid-level
- Hotel
- Disability insurance
- Health insurance
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Guest Service Representative - Hope Hotel
Strand Hospitality Services —Dayton, OH
- $15 an hour
- Part-time
- Hotel
- Communication skills
- Ability to lift 25 pounds
- 401(k) matching
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Night Auditor Holiday Inn Express Beavercreek, OH
Hotel Equities —Beavercreek, OH
- $14 - $15 an hour
- Weekends as needed
- Writing skills
- Basic math
- Hotel
- Paid holidays
- Health insurance
Quick Apply
12d
Assistant General Manager
Marriott —Beavercreek, OH
- $40,000 - $60,000 a year
- Weekends as needed
- No education required
- Hotel
- Bachelor's degree
Quick Apply
Medical Receptionist - Bilingual
Health Partners of Western Ohio —New Carlisle, OH
- $17.50 - $19.00 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- 403(b) matching
- Mileage reimbursement
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Guest Service Representative ( Part Time All Shifts )
Springfield Hospitality LLC —Springfield, OH
Greet and welcome all guests approaching the front desk in accordance with Mid-Continent Hospitality standards. Ability to stand during the entire shift.
Quick Apply
Guest Service Representative - Hope Hotel
Strand Hospitality Services —Dayton, OH
Answers incoming telephone calls professionally, following the hotel and/or brand expectations regarding phone etiquette.
$15 an hour
Quick Apply

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Guest Services Supv
Le Meridien Columbus, The Joseph —Columbus, OH
Must have a valid driver's license for the applicable state. Assist the G.S.M. in ensuring that employees are following and maintaining standards (i.e.,…
12d
Patient Representative Supervisor
Southeast Healthcare —Columbus, OH
Assist in answering incoming phone calls and directing inquiries appropriately. This role is responsible for overseeing daily front office operations while also…
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Guest Service Representative

Springfield Hospitality LLC
Springfield, OH

Quick Apply

Job Details

Full-time

Qualifications

Client inquiry handling
Employee relationship building
High school diploma or GED

Full Job Description

Description:

Job Summary

Guest Service Representatives are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

Essential Job Functions

Approach all encounters with guests and employees in a friendly, service-oriented manner.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
Always comply with Mid-Continent Hospitality standards and regulations to encourage safe and efficient hotel operations.
Always maintain a friendly and warm demeanor.
Greet and welcome all guests approaching the front desk in accordance with Mid-Continent Hospitality standards.
Maintain proper operation of the telephone switchboard and ensure that all Mid-Continent Hospitality performance standards are met.
Handle requests for information, mail and messages in an efficient and courteous manner.
Answer guest inquiries about hotel service, facilities and hours of operation.
Answer inquiries from guests regarding restaurant, transportation, entertainment, etc.
Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel.
Follow all Mid-Continent Hospitality credit policies.
Be aware of all rates, packages and special promotions; be familiar with all in-house groups; be aware of closed-out and restricted dates.
Obtain all necessary information when making room reservations and follow the rate quoting scenario.
Be familiar with all Mid-Continent Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly, efficient and courteous manner.
Fully understand and be able to operate all relevant aspects of the front desk computer system.
Always use proper two-way radio etiquette when communicating with other employees.
Employees must always be attentive, friendly, helpful and courteous to all guests, managers and all other employees.
Maintain compliance with all company policies and procedures.
Perform related duties as assigned by supervisor.

Requirements:

Required Skills/Abilities:

Guest Service Representatives must possess a positive and upbeat personality with the desire to deliver outstanding customer service to our agents.
Guest Service Representatives must have the ability to multi-task, be detailed-oriented, and be able to solve problems in order to be effectively deal with internal and external customers.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
Must maintain composure and objectivity while under pressure.

Education and Experience:

College course work in related field helpful.
Experience in a hotel or a related field helpful.
High School diploma or equivalent required.

Physical Requirements:

Light work – exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during the entire shift.

Quick Apply

Refine Your Search

front desk supervisor jobs in springfield, oh

Guest Service Representative

Guest Service Representative ( Part Time All Shifts )

Front Desk Supervisor | Dayton AC Hotel

Hotel Front Desk Agent

Front Desk Supervisor

Clinic Site Supervisor - Occupational Health Services - Citran

Front Desk Receptionist

Asst General Manager

Guest Service Representative - Hope Hotel

Night Auditor Holiday Inn Express Beavercreek, OH

Assistant General Manager

Medical Receptionist - Bilingual

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