Top 94 Access specialist Jobs in Springfield Il

Patient Access Specialist I
Memorial Health —Springfield, IL
- $16.50 - $24.82 an hour
- Weekends as needed
- Hospital
- HIPAA
- High school diploma or GED
- Prescription drug insurance
4d
Payroll and Benefits Specialist
Simplex Inc —Springfield, IL
- $27 - $32 an hour
- Full-time
- English
- Mid-level
- 3 years
Quick Apply
6d
DOC Sourcing Specialist (Emergencies and Small Purchases)
State of Illinois —Springfield, IL
- $6,135 - $9,187 a month
- Full-time
- Bilingual
- Background check
- Pass drug screening
- Paid parental leave
- Paid holidays
9d
Patient Access Specialist- Telecom
Springfield Clinic —Springfield, IL
- $16.86 - $23.60 an hour
- Part-time
- OSHA
- Computer literacy
- Medical office experience
Medical Receptionist/Patient Access Specialist (Front Desk and Call Center )
Springfield Clinic —Springfield, IL
- $16.86 - $23.60 an hour
- Full-time
- OSHA
- Computer literacy
- High school diploma or GED
Patient Access Specialist
Ensemble RCM LLC —Springfield, IL
- $17.00 - $18.15 an hour
- Full-time
- Hospital
- Customer service
- High school diploma or GED
- Tuition reimbursement
4d
Patient Access Specialist - ASC
Springfield Clinic —Springfield, IL
- $16.86 - $23.60 an hour
- Full-time
- Computer literacy
- Office
- Administrative experience
Patient Access Specialist - Urgent Care
Springfield Clinic —Springfield, IL
- $16.86 - $23.60 an hour
- Full-time
- OSHA
- Computer literacy
- Urgent Care
Patient Access Specialist - Referral Specialist
Springfield Clinic —Springfield, IL
- $16.86 - $23.60 an hour
- Full-time
- Medical office experience
- HIPAA
- Mid-level
OnSite Specialist - Springfield, IL
Stryker —Springfield, IL
- $21.58 - $29.20 an hour
- Full-time
- Surgery
- Customer service
- HIPAA
- Health savings account
- AD&D insurance
11d
Patient Access Specialist - Urgent Care (30 Hours/week; 3 - 10 Hour shifts)
Springfield Clinic —Springfield, IL
- $16.86 - $23.60 an hour
- Part-time
- OSHA
- Computer literacy
- Urgent Care
Production Controller (Data Processing Specialist) (UMP)
State of Illinois —Springfield, IL
- $4,747 a month
- Full-time
- Bilingual
- Background check
- Mid-level
- Paid parental leave
- Paid holidays
12d
Clinical Research Regulatory Specialist - SMS-3831
SIU Medicine —Springfield, IL
- $3,657.33 - $4,023.07 a month
- Day shift
- Microsoft Access
- HIPAA
- Mid-level
- Paid holidays
- Disability insurance
DOC Sourcing Specialist (Master and Government Cooperative Purchasing Agreements)
State of Illinois —Springfield, IL
- $6,135 - $9,187 a month
- Full-time
- Bilingual
- Background check
- Pass drug screening
- Paid parental leave
- Paid holidays
2d
ENVIRONMENTAL SERVICES TRAINING SPECIALIST
Memorial Health —Springfield, IL
- $19.62 - $30.41 an hour
- Full-time
- Microsoft Excel
- OSHA
- Customer service
12d
Peer Recovery Specialist II (CPRS or CRSS)
Gateway Foundation Inc —Springfield, IL
- $19.27 - $28.42 an hour
- Full-time
- Background check
- Mid-level
- Office
- Wellness program
- Continuing education credits
Quick Apply
Noregon Sales Professional
Noregon Systems Inc —Springfield, IL
- Extended hours
- Background check
- Computer literacy
- Research
Quick Apply
RSVP - W2 Life Insurance Specialist - Remote - Hiring Event
Insurance Supermarket Inc. —Illinois
- $38,500 - $180,000 a year
- Full-time
- Computer literacy
- Mid-level
- Communication skills
- Health insurance
- Paid time off
Bilingual Multi-Location Customer Service Specialist (Spanish)
Sherwin-Williams —Springfield, IL
- From $18.50 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
- Paid parental leave
- Disability insurance
Accessibility Specialist 24-58
Office of the Illinois Attorney General —Springfield, IL
- $299 - $653 a month
- Full-time
- Mid-level
- Bachelor's degree
- 2 years
- Disability insurance
- Health insurance

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Patient Access Specialist I

Memorial Health -
Springfield, IL

Apply Now

Job Details

Full-time
$16.50 - $24.82 an hour
4 days ago

Benefits

Prescription drug insurance

Qualifications

Customer communication
High school diploma or GED
Healthcare software applications
Negotiation

Full Job Description

Min: USD $16.50/Hr. Max: USD $24.82/Hr. Overview:

The Patient Access Specialist is responsible for coordinating patient entry into hospital and affiliated healthcare services. The position ensures accurate and efficient patient registration while supporting financial, compliance, and customer service functions.

Key Responsibilities

Accurately process patient registration and admission information
Collect and verify patient demographic details and insurance (third-party payer) information
Perform financial collections and explain payment responsibilities
Present and explain required legal, ethical, and compliance documents during registration
Maintain confidentiality and compliance with healthcare regulations
Schedule services such as mammography screenings
Serve as a liaison between ancillary departments and Patient Access Services teams
Provide service in patient care environments while maintaining professionalism and compassion

Knowledge & Compliance Requirements

JCAHO standards
Patient Rights and Responsibilities
HIPAA privacy regulations
HMOs and commercial insurance payers
Departmental policies and procedures

Work Schedule

Shift: Day
Hours: 07:30am - 04:00pm
Weekends: N/A
FTE: 1.0

Qualifications:

Education

High School Diploma required.

Licensure / Certification / Registry

Must successfully complete assigned annual education through Healthcare Business Insights.

Experience

Minimum of one (1) year of business office experience preferred, including:
- Patient Access
- Billing and collections
- Insurance principles and practices
- Accounts receivable
Completion of twelve (12) hours of coursework in a business or healthcare-related field may substitute for business office experience.
Previous Patient Access experience strongly preferred.

Knowledge, Skills, and Abilities

Comprehensive understanding of Patient Access Service functions to support accurate registration and reimbursement processes.
Strong interpersonal and patient relations skills with demonstrated professionalism, tact, and sensitivity when interacting with patients, families, staff, and the public.
Ability to maintain emotional composure and professionalism in fast-paced or high-stress environments.
Proficient computer skills including data entry, electronic documentation, and use of registration software and healthcare systems.
Excellent attention to detail with strong critical thinking and problem-solving abilities.
Effective oral and written communication skills with exceptional customer service focus.
Demonstrated flexibility, sound judgment, and initiative when managing competing priorities.
Ability to work independently while contributing positively to team and organizational goals.
Skilled in patient education, persuasion, and negotiation related to financial and registration processes.
Knowledge of medical terminology, CPT procedural coding, ICD-10-CM diagnosis coding, and hospital billing claims preferred but not required.

Responsibilities:

Job Responsibilities

Completes all steps of pre-registration and registration; verifies patient identity and demographic information through appropriate tools.
Identifies and captures appropriate health insurance benefit eligibility based on contract/regulatory differentiation.
Facilitates appropriate billing of claims and hospital reimbursement.
Obtains and validates proper consent for patient treatment.

Scheduling & Patient Coordination

Schedules patients for Mammography procedures efficiently and effectively according to established protocol, including modality, location, facility capabilities, insurance requirements, type of exam, patient preferences, and urgency.

Patient Education & Financial

Educates patients and others regarding resolution of billing issues, private pay options, collection efforts, coordination of benefits, third-party and governmental payment criteria, insurance coverage, payments, and denials.
May serve as a liaison between external resources and patients on issues requiring SMH involvement.
Coordinates with SMH Patient Financial Services, Utilization Management, physicians, and medical offices to ensure consistent financial documentation and an interdisciplinary approach to patient and organizational needs.
Negotiates with patients and families to collect co-pays and/or deposits at point of service and supports Patient Access Services (POS) collection goals as defined by Revenue Cycle leadership and best practice benchmarks.

Compliance & Regulatory Requirements

Adheres to CMS Conditions of Participation regulations and Section 1154(e) of the Social Security Act regarding delivery, explanation, and acquisition of patient or representative signatures.
Verifies medical necessity and obtains appropriate signature on Advance Beneficiary Notice of Non-Coverage (ABN) per CMS regulations at point of patient access.
Ensures compliance with HIPAA, Joint Commission, CDC, SMH, and all applicable state and federal statutes, providing required literature at all Patient Access Service access points.
Educates patients regarding Advance Directives, Medicare Part D prescription coverage, SMH, Joint Commission, and Illinois Department of Public Health grievance processes as appropriate.
Maintains current knowledge of and compliance with the Illinois Fair Patient Billing Act and Illinois Uninsured Patient Discount Act.

Financial Clearance, Insurance & Authorization

Triages, documents, and initiates referrals to Medicaid vendors and/or financial assistance programs per applicable Illinois laws and SMH procedures.
Identifies and reviews services requiring pre-authorization or pre-certification by Medicare, Medicaid, Commercial, and Managed Care payers to ensure eligibility requirements are met prior to service; communicates with physician offices and uses appropriate technology.
Analyzes rejected account reports from hospital sources, including Non-Patient Access registration departments, to resolve eligibility issues, secure reimbursement, or determine financial assistance eligibility.

Operational Support & Additional Duties

Orients and cross-trains others within assigned area of responsibility as directed by management.
Assists other areas within the unit or department during times of special need or staffing shortages.
May be required to work night or weekend shifts.
May rotate work settings, including patient registration, bedside registration, and other SMH campus environments.
May provide coverage for the SMH Financial Lobby Office.
Develops and maintains comprehensive knowledge of the health system organization and completes all assigned annual organizational education.
Meets expectations for productivity, accuracy, and point-of-service collections.
Attends quarterly department meetings unless absence is approved by management in advance.
Performs pre-registration functions as requested.
Performs other related duties as required or assigned.

Apply Now

Refine Your Search

access specialist jobs in springfield il

Patient Access Specialist I

Payroll and Benefits Specialist

DOC Sourcing Specialist (Emergencies and Small Purchases)

Patient Access Specialist- Telecom

Medical Receptionist/Patient Access Specialist (Front Desk and Call Center )

Patient Access Specialist

Patient Access Specialist - ASC

Patient Access Specialist - Urgent Care

Patient Access Specialist - Referral Specialist

OnSite Specialist - Springfield, IL

Patient Access Specialist - Urgent Care (30 Hours/week; 3 - 10 Hour shifts)

Production Controller (Data Processing Specialist) (UMP)

Clinical Research Regulatory Specialist - SMS-3831

DOC Sourcing Specialist (Master and Government Cooperative Purchasing Agreements)

ENVIRONMENTAL SERVICES TRAINING SPECIALIST

Peer Recovery Specialist II (CPRS or CRSS)

Noregon Sales Professional

RSVP - W2 Life Insurance Specialist - Remote - Hiring Event

Bilingual Multi-Location Customer Service Specialist (Spanish)

Accessibility Specialist 24-58