Top 98 Cloud support Jobs in Springfield Il

ITSM Specialist
defi AUTO LLC —Springfield, IL
- $60,000 - $80,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
3h
IT Specialist
Orthopaedic Center Of Illinois —Springfield, IL
- $60,000 - $75,000 a year
- Full-time
- Computer science
- Computer Science
- HIPAA
Quick Apply
Business Analyst (Information Systems Analyst II, Option A)
State of Illinois —Springfield, IL
- $8,060 a month
- Full-time
- Bilingual
- Background check
- Computer science
- Paid parental leave
- Paid holidays
3d
Aspect Performance Mgmt (APM) Project Manager
CVS Health —Springfield, IL
- $66,330 - $145,860 a year
- Full-time
- SQL
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
8d
Business Intelligence Team Lead (Information Systems Analyst II, Option A)
State of Illinois —Springfield, IL
- $8,060 a month
- Full-time
- Bilingual
- Background check
- Computer science
- Paid parental leave
- Paid holidays
14d
Manager - Cyber Resilience
CVS Health —Springfield, IL
- $83,430 - $222,480 a year
- Full-time
- High school diploma or GED
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
AVP Information Technology
Horace Mann —Springfield, IL
- $146,500 - $208,750 a year
- Remote
- Office
- Children
- Senior level
Quick Apply
Web Developer
Illinois Courts —Springfield, IL
- From $67,606 a year
- Computer science
- Clean driving record
- Computer Science
- Health insurance
- Dental insurance
Datawarehouse Lead
Illinois State Board of Education —Springfield, IL
- $87,132.10 - $130,698.14 a year
- Monday to Friday
- Computer Science
- 5 years
- Office
MDM Data Quality Analyst
CSpring —Springfield, IL
- Remote
- Computer science
- Computer Science
- 5 years
Quick Apply
Senior Project Manager Meritain TPA
CVS Health —Springfield, IL
- $67,900 - $199,144 a year
- Full-time
- Remote
- Bachelor's degree
- Continuous improvement
- Organizational skills
- Health insurance
- Dental insurance
Medical Economics Analyst
CVS Health —Springfield, IL
- $54,300 - $145,860 a year
- Full-time
- Mid-level
- 3 years
- SQL
- Health insurance
- Dental insurance
Data Engineer
Illinois State Board of Education —Springfield, IL
- $64,322 - $109,467 a year
- Monday to Friday
- Azure
- Computer Science
- 5 years
Systems Administrator/VDI Admin
Illinois State Board of Education —Springfield, IL
- $77,373.47 - $96,716.84 a year
- Monday to Friday
- Microsoft Excel
- Azure
- Microsoft Outlook
2d
Data Modeler
CSpring —Springfield, IL
- Full-time
- Remote
- 5 years
- HIPAA
- Machine learning
Quick Apply
3d
Senior Manager, Medical Economics
CVS Health —Springfield, IL
- $67,900 - $199,144 a year
- Full-time
- 5 years
- SQL
- Bachelor's degree
- Health insurance
- Dental insurance
Workday Functional Analyst
Teachers Retirement System of the State of Illinois —Springfield, IL
- $80,614.20 - $125,758.00 a year
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Staff Application Security Engineer – Threat Research
CVS Health —Springfield, IL
- $106,605 - $284,280 a year
- Full-time
- Azure
- HIPAA
- 3 years
- Health insurance
- Dental insurance
10d
Senior DevOps Engineer(Automation Engineer)
Fixity Technologies LLC —Springfield, IL
- $45 - $50 an hour
- HIPAA
- Office
- SQL
Quick Apply
MDM ETL Specialist / Developer
CSpring —Springfield, IL
- Remote
- Computer science
- Computer Science
- 5 years
Quick Apply

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cloud support jobs near springfield il

ITSM Specialist

defi AUTO LLC -
Springfield, IL

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Job Details

Full-time
$60,000 - $80,000 a year
3 hours ago

Qualifications

Application deployment
Computer management
Agile software development
DevOps automation
Cross-functional collaboration
Cross-functional communication
Active Directory management

Full Job Description

It’s an exciting time to join defi!!

defi SOLUTIONS partners with captives, banks, credit unions, and finance companies of all types and sizes to allow lenders to focus and transform their operations. The company’s comprehensive suite of originations, servicing, and analytics solutions together with technology-enabled processing services creates a flexible, configurable, and scalable platform that addresses lenders and borrowers ever-evolving needs.

Job Overview: ITSM Specialist

The ITSM Specialist plays a critical role in supporting and coordinating the software development lifecycle through core IT service management functions—namely change, release, incident, and problem management. This role ensures seamless production deployments by guiding releases through build, test, and deployment phases, while proactively identifying and mitigating release risks.

In collaboration with internal teams and clients, the ITSM Specialist helps maintain a stable production environment. The role also supports IT Operations Management (ITOM) initiatives by enhancing monitoring capabilities, implementing automation, and streamlining operational workflows.

Key responsibilities include:

Review change records to ensure compliance with change management policies
Support release planning and coordinate Go-Live activities
Communicate release status and issues to stakeholders
Oversee the deployment of software releases to production
Support release calls and post status updates during deployment windows
Facilitate release scorecards aimed at driving continuous improvement
Maintain release metrics and audit documentation
Monitor, triage, and resolve incidents, ensuring minimal impact on business operations and compliance with client service-level agreements (SLAs)
Oversee batch job execution, ensuring timely and accurate processing
Troubleshoot and resolve failed batch jobs in collaboration with internal teams
Deliver timely and accurate updates to clients and executive stakeholders during incidents or high-impact events
Support root cause analysis (RCA) and implement corrective actions to prevent recurrence
Maintain detailed incident documentation, reporting, and escalation procedures
Participate in an on-call rotation to provide after-hours support for critical systems
Strong problem solving skills and ability to troubleshoot and support software and hardware

Qualifications & Skills:

Required:

Strong knowledge of ITSM frameworks such as ITIL
Strong communication, problem-solving, and organizational skills
Familiarity with SDLC, Agile, and DevOps methodologies
Familiarity with enterprise release frameworks and change control
Experience with release automation tools and cross-functional coordination
Ability to analyze logs and troubleshoot technical issues under pressure
Ability to manage competing priorities in a fast-paced environment while maintaining a high level of service quality
Familiarity with Active Directory and Microsoft Administration
Willingness to participate in an on-call rotation for after-hours support

Preferred:

Bachelor’s degree in information technology, Computer Science, or a related field
Experience in process automation and system monitoring tools
Familiarity with ServiceNow
Familiarity with cloud-based IT operations and monitoring solutions (i.e. Elastic, Datadog, Power BI etc.)

Affirmative Action/EEO statement:

defi SOLUTIONS is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Quick Apply

Refine Your Search

cloud support jobs in springfield il

ITSM Specialist

IT Specialist

Business Analyst (Information Systems Analyst II, Option A)

Aspect Performance Mgmt (APM) Project Manager

Business Intelligence Team Lead (Information Systems Analyst II, Option A)

Manager - Cyber Resilience

AVP Information Technology

Web Developer

Datawarehouse Lead

MDM Data Quality Analyst

Senior Project Manager Meritain TPA

Medical Economics Analyst

Data Engineer

Systems Administrator/VDI Admin

Data Modeler

Senior Manager, Medical Economics

Workday Functional Analyst

Staff Application Security Engineer – Threat Research

Senior DevOps Engineer(Automation Engineer)

MDM ETL Specialist / Developer

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