Top 2 Pt telephone interviewer Jobs in Springfield Ma

PT Telephone Interviewer
Advanced Behavioral Health (ABH®) —Hartford, CT
- Part-time
- Remote
- Spanish
- Microsoft Excel
- Microsoft Access
6d
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Absolute Precision Group LLC —East Hartford, CT
- $12 - $15 an hour
- Choose your own hours
- Remote
- Bilingual
- Computer literacy
- Computer skills
- Work from home
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PT Telephone Interviewer

Advanced Behavioral Health (ABH®) -
Hartford, CT

Apply Now

Job Details

Part-time
6 days ago

Qualifications

Spanish
Microsoft Excel
Microsoft Access
Microsoft Outlook
English
Administrative experience
Desktop applications
Associate's degree
Office experience

Full Job Description

Description

POSITION SUMMARY:
The telephone interviewer conducts activities associated with the collection of data from caregivers

receiving various services, such as MST. This position will represent ABH® and its services in a

positive and professional manner and adhere to ABH®’s best practices, guidelines, policies and procedures as established, promoting ABH® as a leader in behavioral healthcare in all interactions and work. Bilingual skills (Spanish/English) required;

DUTIES AND RESPONSIBILITIES:
Maintenance of assigned client call files including enrollment data, primary caregiver contact information and best time to call;
Conduct surveys in accordance with preferred interviewing practices;
Completion of surveys on-line or manual entry of data after the measure is administered;
Provider relations and customer service to caregivers, providers, MST Institute representatives, DCF and CSSD representatives, and any other key stakeholders regarding data collection or administration of surveys;
Generate reports as required;
Staff the toll-free TAM dedicated phone line;
Maintains confidentiality of all client protected health information and adheres to all HIPAA related policies and procedures;
Demonstrates ethical behavior and cultural sensitivity in all activities involving individuals of diverse backgrounds;
Performs other tasks/responsibilities as required to support the business operations.

Requirements

EDUCATION AND EXPERIENCE REQUIREMENTS:
Associate’s Degree required;
1 year customer service/administrative work experience required;
Attends annual Conflict of Interest training.

KNOWLEDGE/SKILLS/ABILITIES:
Excellent organizational skills;
Bilingual skills (Spanish/English) required;
Strong attention to detail; ability to work on multiple tasks and meet deadlines;
Excellent PC skills with demonstrated experience using Microsoft Office Package (MS Word, Excel, Power Point, Access, Outlook); internet;
Strong written and verbal communication skills required.

Apply Now

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pt telephone interviewer jobs in springfield ma

PT Telephone Interviewer

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