Top 21 Guest service representative Jobs in Springfield Mo

Guest Services Rep Part Time-104020
ESA Management, LLC —Springfield, MO
- $15.60 - $15.75 an hour
- Part-time
- Basic math
- English
- Hotel
- Employee assistance program
- Vision insurance
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Guest Service Representative
Huey Magoo's —Springfield, MO
- $15.00 - $15.50 an hour
- Part-time
- Bilingual
- In-person
- Communication skills
- Employee discount
- Flexible schedule
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9d
Front Desk/Early AM- Pat Jones YMCA
Ozarks Regional YMCA —Springfield, MO
- From $15 an hour
- 18 years or older
- CPR Certification
- Communication skills
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Front Desk - Pat Jones YMCA
Ozarks Regional YMCA —Springfield, MO
- From $15 an hour
- 18 years or older
- CPR Certification
- Communication skills
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PM Front Desk Agent
Homewood Suites by Hilton Springfield Medical District —Springfield, MO
- $15 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Organizational skills
- Paid parental leave
- Health insurance
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Part-Time Operations Assistant - efactory
Missouri State University —Springfield, MO
- $20 an hour
- Temporary
- Background check
- Google Workspace
- Inventory management
Night Audit
TownePlace Suites by Marriott Springfield MO —Springfield, MO
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid parental leave
- Health insurance
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Front of House Team Member
Chick-fil-A —Springfield, MO
- $15 - $19 an hour
- Part-time
- Serving
- 18 years or older
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
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Night Service Rep (Suites)
Extended Stay America —Springfield, MO
- $13.75 an hour
- Overnight shift
- Computer literacy
- Writing skills
- Basic math
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Brand Representative (Sales Associate)
Altar'd State —Springfield, MO
- Part-time
- 18 years or older
- Inventory management
- Merchandising
- 401(k) matching
- Opportunities for advancement
Sales Support Rep Part-Time
Victra - Verizon Wireless Premium Retailer —Springfield, MO
- From $17 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- US work authorization
- Paid training
- Opportunities for advancement
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5d
Client Access Representative
Burrell Behavioral Health —Republic, MO
- Full-time
- Background check
- Clean driving record
- Writing skills
- Health insurance
- Dental insurance
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13d
Chick-fil-A Team Member
Chick-fil-A —Springfield, MO
- $15 - $19 an hour
- Part-time
- Serving
- 18 years or older
- No education required
- Health insurance
- Paid time off
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Culinary Team Member
Chick-fil-A —Springfield, MO
- $15 - $19 an hour
- Part-time
- Serving
- 18 years or older
- No education required
- Disability insurance
- Health insurance
Quick Apply
Part-Time Little Caesars Team Member (Flexible Schedule | Ozarks Tech Campus)
Ozarks Technical Community College —Springfield, MO
- $15.30 an hour
- Part-time
- Office
- Quick service & fast food restaurant
- Guest services
- Flexible schedule
Domino's Pizza Team Member
Domino's Pizza | Team Ozarks —Springfield, MO
- $15 - $17 an hour
- Part-time
- Writing skills
- Quick service & fast food restaurant
- 16+ years old
- Employee discount
- Flexible schedule
Quick Apply
Wireless Retail Sales Representative | Alliance Mobile - AT&T Authorized Retailer
Alliance Mobile Inc —Springfield, MO
- $15 - $22 an hour
- Weekends as needed
- Customer service
- High school diploma or GED
- 1 year
- Paid training
- Paid holidays
Quick Apply

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Guest Services Rep Part Time-104020
ESA Management, LLC —Springfield, MO
This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines…
$15.60 - $15.75 an hour
Quick Apply
Guest Service Representative
Huey Magoo's —Springfield, MO
Assist with phone etiquette by answering calls in a friendly manner and directing inquiries appropriately. In this role, you will be the first point of contact…
$15.00 - $15.50 an hour
Quick Apply
9d

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Guest Service Representative
VISTA HOST INC —Columbus, OH
Remain highly visible and readily available for guests, taking initiative to offer assistance or answer questions. Vacation / Sick / Bereavement / Holiday Pay.
From $14 an hour
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3d
Guest Service Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Urbancrest, OH
Reservations, guest assistance, and ensuring the lobby and front office areas reflect our high standards. As the first point of contact at the front desk, the…
$16 - $18 an hour
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Guest Services Rep Part Time-104020

ESA Management, LLC -
Springfield, MO

Quick Apply

Job Details

Part-time
$15.60 - $15.75 an hour

Benefits

Employee assistance program
Vision insurance

Qualifications

Hotel policy compliance
Basic math
English
Compliance with security regulations
Property management systems (PMS)
Computer skills
Hotel and accommodations guest complaints handling
Hotel safety procedures

Full Job Description

POSITION PURPOSE AND SUMMARY

The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests.

Watch A Day in the Life video for Guest Services Representative https://vimeo.com/1071879676/bfee2e9e44?share=copy

MAJOR / KEY JOB DUTIES

Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests.
Assists and responds to guest requests with diligent follow-through.
Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness.
Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures.
Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property.
Setup, maintain, and takedown of breakfast display in timely manner.
Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards.
Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards.
Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities.
Periodic tours of the property to ensure the property is meeting brand standards.
Assists and provides reasonable accommodation in response to guest requests whenever possible and practical
Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities.

OTHER DUTIES

Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.

Engage in cross training in housekeeping and laundry areas to provide assistance as needed.

Other tasks as assigned by the management team.

BENEFITS

Weekly Pay!
Competitive Wages
Great working environment
Employee Recognition Programs
Vision Insurance
401(k) Savings Plan
Employee Assistance Program (EAP)
Employee Perks Program offering discounts to major companies

Compensation

Pay range information for the position you are applying for is below.
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.

Requirements:

KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES

Understand and communicate in English proficiently to interact with guests, associates and outside vendors.

Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned.

Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Complete routine reports and correspondence.

Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

Apply good judgment at all times.

Manage problems, address and solve guest-related issues.

MINIMUM QUALIFICATIONS

High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

Compensation: 15.60-15.75

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Refine Your Search

guest service representative jobs in springfield mo

Guest Services Rep Part Time-104020

Guest Service Representative

Front Desk/Early AM- Pat Jones YMCA

Front Desk - Pat Jones YMCA

PM Front Desk Agent

Part-Time Operations Assistant - efactory

Night Audit

Front of House Team Member

Night Service Rep (Suites)

Brand Representative (Sales Associate)

Sales Support Rep Part-Time

Client Access Representative

Chick-fil-A Team Member

Culinary Team Member

Part-Time Little Caesars Team Member (Flexible Schedule | Ozarks Tech Campus)

Domino's Pizza Team Member

Wireless Retail Sales Representative | Alliance Mobile - AT&T Authorized Retailer

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